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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 1245 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the excellent cooling capacity and ease of use of this 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner. Many appreciate the WiFi and remote control features, while some find the unit's sound level to be a drawback. Other concerns include the product's weight and the performance of the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,245 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    absolutely would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this AC has done a great job cooling our entire apartment. it’s a large and awkwardly shaped space with only one viable window for an air conditioner and this did the trick

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner is very good, it works flawlessly so far, we have been using it for a month now. There were problems with delivery, the first time we came, we handed it over. If you put it in the bedroom, then it's a little noisy for sleeping, but it copes with its task perfectly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not 1 complaint it gets cold fast it’s fairly quiet and fits perfect

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC well recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it cools up my big room literally in seconds super awsome smart design

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Cold as ice comes at a price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cooling power is amazing...BUT. The compressor is SUPER loud. I have 3 different brand window ac in my apartment. This one is extremely loud when the compressor kicks on. It almost sounds unhealthy? We were also missing screws but I had some backup screws that worked.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, we appreciate your review. We’re sorry to hear of your concern regarding the noise level of your air conditioner. We appreciate you providing us this feedback and we will pass it along to our air conditioner product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cools down quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cools down the living room area in around 5-10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love Our Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! Our son loves it! Cools Apt nicely!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. It cools my living room, kitchen and hall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A/C for small room

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A/C worked good for the first year but now it's not blowning cool air the air is warm

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Really Cold!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools my whole studio apartment. Definitely a bang for your buck!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very quiet Excellent I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchasesI want to buy one more excellent It's calling fast my family Room I'm happy very happy

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent works perfect with Alexa no quiet. and very modern look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good cooling output

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner keeps my entire (about 120 sq. ft.) attic really cold. I only have to have it on for an hour or so and then can turn it off. I love the Smart features that allow me to operate from my phone and the Energy Saver option works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you like being cold this is for you

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So powerful! It actually is too powerful. I am very impressed. But the filter needs changing frequently. Can’t get app to work though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good, it cools too much I have not had failur

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, it cools too much I have not had failures in a year with it I highly recommend it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not cool at all

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the a/c for 350$ and the first day of me using it it didn’t cool at all only felt the fan. This air conditioner is not worth the money. Only good thing it has is that it smart and compatible with any phone but this air conditioner was a great disappointment I will be returning it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - This is not the consumer experience we would expect to hear and are truly sorry this happened to you. We can understand the inconvenience this situation has caused you and would encourage you to return the unit to the store for an exchange. We hope we have the opportunity to restore your faith in our brand. All our best! Vikki@GEA GE_Appliances

  • Pros mentioned:
    Cooling, Installation
    Cons mentioned:
    App, Noise level

    Rated 4 out of 5 stars

    Great upgrade from GE 8000 BTU!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from a GE 8000 BTU! It def. cools and blows out air better then my older unit but don't expect it to cool at freezing temperatures or to reach the 450 SQ FT. that they claim in crazy HOT Arizona summers. The measurements were spot on and installation took more than an hour for us since we didn't install in a window but through a wall. I bet it'd be much faster in a window! And just a note, when you first install this unit give it time to cool. It takes a while for it to start up on the inside. Don't freak out and think it's broken. Let it run for a while. The quality of the unit feels good, it was heavy cause it had a long back side. You will need two people to handle this well. When taking it out of the car, it wasn't too bad inside the box. This model is quieter then my last unit BUT it's still really loud. Don't get this unit if you want a quiet window AC. I also heard it make a weird metal pop sound somewhere in the night but nothing that can't beat the PRICE OF THIS UNIT! Super affordable for peeps on a budget. Now, the app was difficult to set up but I troubleshooted (without support) and got it to work after about 5 tries! If you aren't tech savvy though, it might irritate you but it's worth it. I actually enjoy the app with this unit, awesome basic feature! Works for me. Another plus this unit came with a remote in case you don't care for the app. Overall, I am happy with this unit, 4 stars! So glad Best Buy had it in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works very well/

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. With digital display.I needed an AC with more BTU'S. But it had to fit in the same space as the smaller one had. This on fit perfectly ( with less than an inch to spare). Works well. Cools the room quickly.Temp drops by 3 or 4 degrees in just a couple of minutes. It is juts a little bit loader than I would like. But overall I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation, Wifi
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Not bad for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will cool the area you need cooled so long as the area is no bigger that 450sq ft. I would say no more than 400sq ft myself. Especially if you want the machine to shut off from time to time. My area is close to 450sq ft and the machine runs basically non stop.. I like it a bit more cooler than most people. It is not the most quiet machine out there. If its going in a room where you watch TV, you will want it installed away from where you will be sitting. The wireless feature being a smart ac, is actually pretty handy. I didn't think I would even use that function, but I do all the time.. Install very simple. Easy to keep clean. Filter very easy to clean also. Overall it is a very good air conditioner, especially for the price. I would purchase another one if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation, Wifi
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing another window unit that crapped out after 2 years. Of course we're hitting 100 degrees when this happens (Seattle). Easy to install, especially since its just swapping units. Wifi and app functionality is nice and does a good job cooling off the room. Not the quietest but not bad with the noise. Only issue I've come across is with the old model in eco-friendly mode it would shut off when the temp was reached. This one doesn't seem to do that on its own.

    I would recommend this to a friend