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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1245 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers consistently note the excellent cooling capacity and ease of use of this 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner. Many appreciate the WiFi and remote control features, while some find the unit's sound level to be a drawback. Other concerns include the product's weight and the performance of the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,245 reviews
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Compact Cool: The Perfect Fit for My Small Window

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase. I have a small window in my room and any AC of similar BTU wouldnt fit. This was the only AC that was in size that would fit in my window I had some doubts since it small but it didnt disaapointed me. Even though being small still cools the room of 250sq ft in less than 5mins. It is noisy I have connected my google home to voice activate it and google was having hard time hearing me when I ask it to turn-off or change temprature. But thats managable I moved Google away from AC and it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi
    Cons mentioned:
    App, Noise level

    Rated 4 out of 5 stars

    Cold af

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well. Would give 5 stars if it didn’t sound like a jet engine when running. The “smart” aspect of it is decent. Schedule works fine but the app isn’t my favorite. But if certainly gets the job done in keeping my living room icey cold.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    A Solid Choice for Medium-Sized Spaces

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Key Features: Cooling Capacity: 10,000 BTU, ideal for rooms up to 450 square feet Energy Star Certified: Efficient cooling that saves on energy costs Smart Functionality: Wi-Fi connectivity for remote control and voice assistant compatibility (Google Assistant and Amazon Alexa) Multiple Fan Speeds and Cooling Modes: Customizable comfort options Cons: May not be as powerful as some other 10,000 BTU units Installation can be challenging for some users

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Installation

    Rated 5 out of 5 stars

    This was a great choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a second purchase of the same brand and same style air conditioner but a higher BTU.. Our first one was such a great product that even though we have another brand air conditioner that is working we purchased this one to replace it. Easy installation. Easy to use. Cools great. Would purchase again .

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    The GE unit has performed as claimed .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Florida location has given a good test to the GE. My central unit failed, and I needed a/c Fast. Reasonably easy to install, especially for a powerful 10,000 btu. The running sound is not very loud, and was easy to get accustomed to. I primarily use the auto Temperature, and eco settings. The unit powerfully cools my 440 sq foot main room, and an attached den room of 125sq ft. I’ve been operating the unit in 85-89 degree temps with 70% humidity, and the house is delightfully cool. I like the way the unit will shut down, after cooling during the hot day, and then cycle on, and off as needed through the evenings. My 15 amp ground fault. Circuits handle the electrical needs without strain. I’m happier than I expected to be.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello FloridaBob - Thanks for your review. This is Olga@GEA. We are glad you are happy with your new air conditioner purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home! GE_Appliances

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works.... LOUDLY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools well! We upgraded feom 8,000 btu to this one that is 10,000. I took away a star because this is the worlds loudest air conditioner, right out of the box! I've used window units as my only cooling source for 20+ years, and ive never had one this loud. Have to crank the tv up to 200 decibels to hear ot over this AC. If you need quiet, this is not the one for you!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation, Remote control

    Rated 5 out of 5 stars

    Very happy I went with a wi-fi enabled unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and keeps the living room cool. I am happy I chose a wi-fi enabled unit because connecting it to my Amazon Alexa makes turning it on/off convenient and I never need to worry about losing the remote. Also, it can be programmed easily or simply turned on remotely on my way home.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Wifi
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good unit. Would buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, cools 500 sf area well, no rattles or shakes, easy filter change. Wifi capabilities work good. Overall very satisfied with product.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Quality AC for a quality price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a 6 room apartment, this keeps three of them cool and livable, with another 5000 BTU AC it keeps all but one cool (The remaining one is not built to hold cool, and is adjacent to a closed in patio of glass, so not the AC's fault) It has an installation kit in it that requires drilling, but I will say I used a block of oak to wedge in between the top of the window frame and the window itself to keep it secure and it's worked wonders. Very quality AC with Eco mode, Fan, and regular cooling.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Remote control
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GooD Choice for Cold room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eASY TO INSTALL Work fine Cool fast Little noise and excelente use of the remote control am very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great unit but a little noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the WiFi controls a lot. Cools quickly snd easy on energy. Just a little noisey

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Remote control
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good basic unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools the room fast. Can be a bit noisy. The remote is nice to have--you can change the temp from across the room. There are a few minor complaints. For one, the buttons on the unit itself sre small, hard to read/feel buttons. When you turn it on, it does not remember its previous state...it defaults to an eco setting. No big deal, but a bit annoying. It is a good basic unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Excellent !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the option to run continuously or to set on eco/ auto which is what we use on both units. Price was great and the extended warranty was reasonably priced. Easy to install. Filter screen easy to remove and clean. Working great so far ! Oh yeah..A REMOTE CONTROL YAY !

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Wifi

    Rated 5 out of 5 stars

    Best A/C Purchase in Years

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! This cools our office nicely. We have West facing windows and in the Summer the temperature is about 10 degrees warmer than the rest of the house. Not with this unit! Keeps it comfortable at 73 and we love the mobile app. We can adjust the settings without even leaving our desks. This is our 2nd Summer and we've not had any problems. I'd recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Mr. Bill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools a large bedroom but a bit on the noisy side. Not terrible but not the quietest model. Cools fast. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Decent AC Unit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive: - Keeps the house cool. - Smart App Capable. - Energy Efficient. My Bill didn't go up too much. - Cools fairly quick. Negative: - Rusts very easy even when sloped and installed correctly. - Very loud - Unreliable Smart App

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing GE Appliances! Olga@GEA GE_Appliances

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good, Quick and Loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this unit for a few days now. Setup was extremely easy to manage for one person. I had it running within an hour. All that is needed is a Phillips head screwdriver. The until cools my one bedroom apartment rather quickly having it down from 75 to 68 within 3 hours. I have this hooked up to my Google Assistant account which works rather well. It's able to change the set temperature, the mode the air conditioner is operating in, the fan speed as well as tell you the current indoor temperature. The one negative that stopped this from being 5 stars is the unit is loud. It's the loudest window AC I have owned. I have it in my living room and have had to turn up my TV sound system to hear the TV over it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Remote control
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nice AC unit does the trick. Has power and a remote. Cools off my bedroom and into my whole small cape cod home. Only negative is that is pretty loud but most units are that way. Very satisfied with the quality and the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Remote control

    Rated 5 out of 5 stars

    Works Good and Very Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I was surprised How quiet it is. I haven't set it up with Alexa yet, but the remote control works fine with it. The filter light came on once and we cleaned the filter. Couldn't find the filter reset button location in the manual to reset it. Pushed to the left of the filter light and found it. Has been doing an excellent job of cooling since the installation. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud A/C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the pick up was easy at curbside, the employee put the ac in our car. This unit is very simple to operate, cools effectively, accurate energy saver at desired temperature. Only negative is that is pretty loud :-(

    No, I would not recommend this to a friend
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