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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1249 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the excellent cooling capacity and ease of use of this 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner. Many appreciate the WiFi and remote control features, while some find the unit's sound level to be a drawback. Other concerns include the product's weight and the performance of the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,249 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    It cools a larger room than advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooling is almost instant. the unit is very quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cooled down my apartment very quickly !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the A/C not happy that it was banged up and one of the vent flappers is missing , definitely would have been better to pick it up curbside instead of delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good little unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very 1st time owning a place that didn't have central air so I purchased this for the 2 main rooms that are about a total of 900 square feet. Cools them fairly quickly and keeps them cool. Nice to be able to check the temperature for my dog throughout the day with my phone for my dog also. I'd buy another 1in a heartbeat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    App control ac unit.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ac brought in the last 3 years. Very chic and modern looking unit. App controlled is its best benefit and reason for buying. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/c

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey dear sir madam this is Ahmad Zekria I want to explain about my item i buy my item last week from best buy so the item is working so good I'm happy to buy from best buy thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ac bought it in a pinch very reliable.we always buy are ac here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really effective ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Central air went out. Bought this to handle my bedroom. It performed beyond well. We needed our blanket even though we were in a heat wave. We have a large bedroom and during the day kept the door open to help with rest of that floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ac has worked for 3 years now. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great after a year since this was purchased, no complaints at all. Recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I am returning this unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pros Installation was easy. The unit responds well to the app and Alexa voice commands. The daily electricity usage graph is a nice feature. The cons The unit is very loud. So loud that I cannot have a conversation, make a phone call, or watch TV over the noise. The compressor and fan are both loud. Reducing fan speed does not help with the noise. Eco mode takes way to long to kick in to get the room back to the set temperature. Wake up hot in the middle of the night and have to change it back to cool mode. Constantly changing back and forth from cool mode to eco mode trying to balance the temperature and the noise. The unit does not do a good job of reducing humidity in the room. My room is 450 sqft. I ordered the LG brand equivalent as a replacement and after 2 days do not have any complaints about it so far. The LG is better quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner , if you want to use the smart feature be prepared to spend some time on it , took me awhile to get it to connect to my wifi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, but arrived with a dent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality of the AC is very good. The only downside of the AC is that when it arrived, it had a dent. This was extremely disappointing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air condition was great for the house.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE air conditioning was a great value. The only thing was that when we opened the box, the small portion of the vent vent in the back of the unit was scratched.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cools Down the Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one's a decent AC. I have a few others in different rooms and replaced an older one with this one. Haven't gotten the WIFI to work with it, but who needs that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid AC

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful AC. Works well, good spread & very cold. Keeps my 20x25' room plus to your set temp in eco. Only complaint is when it's in eco mode. if it sits for 20 minutes or so, without needing to kick in for cooling, it'll go to sleep automatically. Then you have to turn it off & back on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This window unit works very good. It is much quieter than my previous one. It was easy to install with no suprises.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    dere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't care for the flat panel to change settings. Hit it once skips twice. Cools great though.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, and thank you for taking the time to reach out to us. We're very glad this air conditioner is cooling great for you, but hate to hear you are dissatisfied with the flat panel. We know this may be an inconvenience. If you are having an issue with it skipping when you try to select something, you may want to try disconnecting the unit from power for a couple minutes before plugging it back in; this resets the electrical components and may help resolve the concern. Your feedback will certainly be sent to our Air Conditioner Design team as well, for future review and development. We are happy to assist if you have any other concerns or questions. Best wishes! -Sarah@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for medium size living room, cools pretty well and I like the digital display although I wish it stayed on instead of disappearing until touched again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even while renovating I was able to get my air conditioner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and good value. Small room AC only. We used for a guard house which has the door open a lot.

    I would recommend this to a friend