Customer Ratings & Reviews
- Model:
- AHP10LZ
- SKU:
- 6390683
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the excellent cooling capacity and ease of use of this 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner. Many appreciate the WiFi and remote control features, while some find the unit's sound level to be a drawback. Other concerns include the product's weight and the performance of the accompanying app.
This summary was generated by AI based on customer reviews.
Air conditioner gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product operates as advertised. It was a gift for my brother. He picked it up in Rhode Island. However, there was an extended warranty that was purchased and I don't have information on this to send my brother?
I would recommend this to a friendUsed full
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price and the product is not bad. I bought for my tenant and they still using it.
I would recommend this to a friend- Pros mentioned:Cooling
Decemt but having problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a little over a month ago and ac is all ready going out. Compressor is kicking really hard and causing almost full power loss on my house. It does cool when working and may be just a bad unit but just beware.
No, I would not recommend this to a friend - Pros mentioned:CoolingCons mentioned:Noise level
Works great for a few weeks only.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box this AC was quiet and cold. After three weeks it started making this loud, constant whirring sound. It still makes cold air, but it’s louder than any AC I’ve ever owned. It’s even louder than the 10 year old AC I just replaced.
No, I would not recommend this to a friend Second unit, same problem
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought this unit twice. Once last year (8,000BTUs) and after a couple of months, it stopped working. Even on the high setting, it did not cool my bedroom. Good thing I has the Warranty, and got credit for a new one. A 10,000BTU unit. Installed it this year late May/June. It is now August and it stopped working AGAIN! Will be getting a refund and switch manufacturers
No, I would not recommend this to a friendIt does it’s job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price, could be a little colder. I’ll tell you once my electric bill comes
I would recommend this to a friendGE A/C
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I don't like is that you have to hit the power button twice to turn it off and on.
I would recommend this to a friendAir Conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good Air Conditioner! No complaints about it!
I would recommend this to a friendBest buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was a day late. But the A/C arrived in good condition. It was installed the next day and has been running like a champ ever since. Its been 90 degrees out and its frideged in my apartment. Thank you. Also got 12 months to pay it off.
I would recommend this to a friendCools whole house
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works great. Only problem that kept it from 5 stars is that once you set up wifi if you change the wifi its impossible to reset
I would recommend this to a friendA\C
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend it went to home depot and they were more expensive for a Toshiba brand and smaller unit totally recommend it 2 weeks later bought a bigger unit
I would recommend this to a friend- Pros mentioned:Cooling
No the one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Air condition got really cold and that was good but after I put it in the window and sealed everything up. I notice bugs and frogs getting in the house. The back of the air conditioner has many holes on top from the outside and they was getting in the house from there. I took it out and returned it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you taking the time to reach out to us about your window air conditioner. While we're glad it cooled well, we truly hate to hear you had an issue with insects and frogs getting in the unit. We know this must have been inconvenient, and it's certainly not the positive experience we want to provide. If you still had the unit, contacting an insect removal company or handyman service would likely have been the best step for you to take. As you have returned it, we will certainly send your feedback to our Air Conditioner Design team for future review and development. Openings in the air conditioner are necessary to allow proper venting for the unit, but we certainly appreciate you providing your insight on the design for consideration. We're always happy to assist if you have any other questions or concerns. -Sarah@GEA
Thanks
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item bough on Best Buy I’ll recommend and have a good stuff to o help you in the store
I would recommend this to a friendreliable air conditioner
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good air conditioner for medium room my living room so cold now even outside weather up to 95 F
I would recommend this to a friendA Cool Happy Family!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family is very happy with the choice I made in purchasing this A/C. It's quiet, WiFi and it has a remote. I own a three bedroom home and this A/C cools my entire first floor.
I would recommend this to a friend
Air conditioner
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good for my living room very nice unit. Had used it when my ac went out.
I would recommend this to a friendLove
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet cant even hear better then we thought so we went back and got another so now we have 2 each one is is in our kids rooms
I would recommend this to a friend- Cons mentioned:Noise level
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is annoyingly noise. That’s the only issue I have with it.
I would recommend this to a friend this ac is amazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.omg this ac is a must love the blue tooth i cant control its any where i mean anywhere i was in cacun and it worked
I would recommend this to a friendAVOID
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is now the second one i have purchased and the item failed. The first one just randomly shut off and the didnt turn back on. I called GE and they had me buy another then sent a check in the mail. That took like 7 weeks. Then i got this one. Now this one is spewing water out of the front of it. I cleaned it per their instructions, and they deemed this one to broken too. Now GE is paying for a professional company to come out and install a brand new one AGAIN! The customer service is great but the product is absolute garbage. Also just FYI GE app sucks. It does work woth Google, but its a pain in the neck to get working.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there. We appreciate you taking the time to reach out to us, though we truly hate to hear you've had an issue with more than one air conditioner failing. We know how very frustrating that would be, and it's definitely not the ownership experience we want to provide. If water is leaking from the unit, that can normally be resolved by making sure the air conditioner is adequately tilted to the outside; it should be slightly slanted from the case front to the rear to ensure proper drainage. Your feedback regarding those issues with the first unit failing and the second leaking, as well as your concern over the app, will certainly be sent to our Design teams for review and future development; we appreciate receiving consumer insights, as we want to know about any possible areas of concern. If you have any other concerns or questions, we are always happy to offer assistance. -Sarah@GEA