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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1249 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the excellent cooling capacity and ease of use of this 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner. Many appreciate the WiFi and remote control features, while some find the unit's sound level to be a drawback. Other concerns include the product's weight and the performance of the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,249 reviews
  • Rated 5 out of 5 stars

    New air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady that help atCape Girardeau store very helpful every store have someone that professional care about the customer

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 3 out of 5 stars

    Noises fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but a loud fan for the size of unit The WiFi is great to control the unit

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Functional

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy and confusing controls but does the job well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s strong enough to hold our tv in the wall, so setisf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Conditioner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to cool off our garage so we can do things in there. It has an app for you to control the temperature and the on/off settings, you can even set it to turn on at a certain time every day. Highly recommend!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WindowAC

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very reasonably priced and available for Immediate pick up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probably best for a bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put in the main room of 600 sq ft apartment and it’s definitely a struggle to keep it below 77 degrees in here.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Noisy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC cools well, but it is so noisy. Very glad it’s not in my bedroom.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Rae air conditioner easy to

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's the price how cool to thing made my room was a great investment I suggest everyone have one of these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product item is nice and durable, product is useful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love GE Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought GE air conditioner a month ago. And I was worry free because it was GE item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong AC. App controlling too. Nothing to complain about.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job but very loud Does the job but very loud

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less noisy than my prior ac. The economy setting works well, only tirns on when it needs to run, not to check the air temp. Pushes the cold air a good distance so that the whole space is coolef

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and does ok job in basement family room. Next season will put in a smaller room. $349

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New AC for hot days...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked effortlessly...replaced old Frigidaire Model with Same BTU...this one obviously is way quieter. Easy to get on your wireless as well...can control it from anywhere...but not required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must if you are looking for a AC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy convenience with the smart abilities. Dont think i would purchase any other name brand

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    I should have bought the extended warranty!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wost buy ever. Unit lasted about 16 months. Won't turn on or do anything. Supposed tobbe programmable with Alexa, but from day one, Alexa wouldn't recognize the air conditioner. Remote quit working after 6 months, push buttons and controls started acting up around 13 months. Had to unplug unit to turn off, then it just stoppedand wouldnt turn back on. Very disappointing for this brand.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly appreciate you for reaching out with your review. We are sincerely sorry your air conditioner is not operating properly so soon into its lifespan and truly understand how that would be frustrating. We are seeing that this air conditioner is a "Return to Vendor" model as parts for it are extremely limited. In this case, we recommend you reach out to Best Buy to evaluate what your options for repair are. Otherwise, please feel free to reach out to us on social media so we can assist you in finding a comparable unit. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool the house good for 1st year brought this in 2023 in May and 2024 at the end of the summer this air conditioning started freezing up and not blowing out cool air not good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Stopped working after 1 season

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis AC unit was great first season. After i unplugged it for the winter then re installed it it stopped working. just flashes all lights and stays on for about 5 seconds.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there,

      Thanks so much for sharing your review with us. We're awfully sorry to hear that your AC unit is not working and we can understand how aggravating that is. If your unit is still under the one year warranty, please call 866-907-1655. Otherwise, please reach out to us on social media and we'll be happy to assist you. Take care. Mike@GEA GE_Appliances