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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1249 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers consistently note the excellent cooling capacity and ease of use of this 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner. Many appreciate the WiFi and remote control features, while some find the unit's sound level to be a drawback. Other concerns include the product's weight and the performance of the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,249 reviews
  • Rated 3 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return one because wasn't giving out cold air now the second one has stop putting out cold air.need to check them again before sending them out to be sold

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job that it was purchased for satisfied with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not cool enough

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cool down small bedroom even though it advertises 450 square ft

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great air conditioner and works well with Alexa!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend this to anyone!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good but noisy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it cools my small room, doesnt cool the adjacent room, and its very noisy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's cold in here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Cools a kind of small 3 bedroom apartment so good you have to turn it off to warm up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed then. They look nice and work really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing air conditioner. So far I have only used it as I would any other air conditioner. I haven't tried to figure out the wifi option yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making summer bearable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns on and gets cool. I like the way the grill looks. It is not a traditional slit but has holes. It has a remote which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the price and low energy consumption

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within year/painful reimbursement process

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner worked well for the three months of summer I used it; when I turned it on the next year, the AC had a permanent "check filter" option. [Check online; it's a common problem that seems to relate to a control panel defect] I called and they determined the AC was broken and scheduled an appointment the next day; an hour later (after going to my office) they called to cancel and required my serial number to process a refund/goodwill certification (which I didn't have on me after leaving home assuming). When I called back, I had left the city and they could not process any refund (or reimburse me) until I remove the sticker from the AC (I couldn't even purchase a new AC for them to reimburse alter on); the customer service [Tiara] was rude. Their reimbursement process requires mailing receipt and is from the 1960s. I will never purchase a GE appliance again: things break, but this experience was painful and left me without an AC for multiple weeks in the summer. Moreover, I had spent a good bit of money to install and insulate the AC, which is likely not to be reimbursed.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are very sorry to hear about your experience with this air conditioner and customer service. We know it is tough without an air conditioner is things start to heat up and apologize for this hassle. Your feedback is appreciated and we're glad everything has been taken care of. Do not hesitate to reach out with any questions or concerns in the future. - John@GEA GE_Appliances

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great purchase!

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for 3 years and it’s always worked great!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy to install

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality AC and paired it with my phone, highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LivingRoom A/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great A/C, works great. My highest recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC unit...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Works great. My family is very happy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy i stall love the air it puts out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great unit for the price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with purchase works well in my 12 x 14 living room , good power great features i would recommend this to a friend , and have .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    G E AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not nearly the ac the old one was they were both ge ac.the old one cooled a lot quicker but i guess this is what were stuck with,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Air condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality . Work great for living room and rooms

    I would recommend this to a friend