Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1249 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the excellent cooling capacity and ease of use of this 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner. Many appreciate the WiFi and remote control features, while some find the unit's sound level to be a drawback. Other concerns include the product's weight and the performance of the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,249 reviews
  • Rated 5 out of 5 stars

    GE Air Conditioner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ac i bought fits really easy into window ! Gates work really well for window

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good but not wow… the price is okay too………but if a gor more money i will buy a better brand and morw powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple & Funtional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great in the bedroom I needed it in! Stays cool and eco mode works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but still wont cool my room completely even os its a 10x18 room. But atleast keeps it fresh enought in this tx heat

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Window A/C

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I bought it for an apartment . Good cooling effect in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific AC unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Works very well and cooling our kitchen and living room great!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    $350 Ac should last longer than 3 months

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit in July 2020. It worked perfectly . No issues at all until September it just stopped working. When you turn it out its seems like it is going to start then shuts off and there are flashing red lights. It is sad this ac wasnt cheap. I will be contacting GE to see what can be done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner, quiet and cools my whole upstairs, glad I purchased it.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Stopped working within 6 months

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience. Stopped working within 6 months and GE wouldn't offer support. Just asked us to buy another one!!!! Pathetic

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to look into this situation for you. Could you please PM/DM us on any of our social media pages with your case or service numbers? Also, please reference this review. GE_Appliances

  • Cons mentioned:
    Noise level, Reliability

    Rated 1 out of 5 stars

    Broken a/c on a hrat wave

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was loud but also broke down not even a month later

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no! We hate to hear that your air conditioner stopped cooling. We're sure that this is aggravating, especially since your issues happened during a heat wave. Having issues with an essential new purchase also isn't ideal and we're sorry that while it was working it was loud. Please utilize your warranty to get this situation rectified. Information on how to do so can be found on page 17 in your Owner's Manual. If you have any questions, please feel free to reach out. Thanks. -Arnesha@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Smart cooling

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a nicely built smart window AC is the best. Turning it on from my phone while I’m away is fabulous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Aur Conditioner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to this being a window unit and in a house the is 90 years old, this a/c is much quieter than the previous one we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GM air conditioner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is excellent. It’s easy to use and get connected via WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Conditioner

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioning unit. The Smart features are awesome as you can turn unit on/off via the online application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid state

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went better than expected. computer was ready quickly I didn't have to wait to pick it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOAT READY

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT FOR A BOAT, FITS AND WORKS PERFECT. JUST WHAT WE WERE LOOKING FOR

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The AC developed a "control board" problem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believing that it was a Wi-Fi connectivity issue, since all the control panel lights were flashing and a beeping was heard, I called the GE support line given in the AC document (1 800 220 6899). The technician identified the symptoms as being a known problem with the control board. There was no fix for it, he directed me to return the unit from where it was purchased. I'll be doing that today, but it'll require some effort to call ahead and explain this story to the BestBuy people, and once the return is okayed, to remove from the window it's in, move it into the car, drive to the store and hopefully pick up a new one, then reinstall it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall ,good quality so far so good. I love my New Air Conditioner it was easy to assembly together .it does the job..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty unit?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m am having trouble connecting this device to the app even if I’ve followed all the instructions. Getting frustrated with the GE units. I have another in the living gets programmed and synced fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was great, then just okay.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 3.5 stars. It worked well the first few days, then suddenly didn’t work as well. We cleaned the filter and all but still not cooling like in the beginning.

    No, I would not recommend this to a friend