Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1249 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the excellent cooling capacity and ease of use of this 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner. Many appreciate the WiFi and remote control features, while some find the unit's sound level to be a drawback. Other concerns include the product's weight and the performance of the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,249 reviews
  • Rated 1 out of 5 stars

    Window AC

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend this AC. I purchased one. There was not even a year. They started going bad. The little bottoms are going crazy. I called for help because now it was not even a year and nobody can help me because they said it was out of warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best one we've bought yet

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it about to buy a second one it worked better then the 14000 btu toshiba that we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice AC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC features thermostat setting, remote control and more, but. OST of all I like the Best customer service at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ac unit

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid ac unit that does it’s job well, I do really like that you can use your phone as a remote too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality products

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid AC...it doesnt make too much noise. I can recommend for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Window air conditioner

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely in window. Works great and is a good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for a small living room.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner work great in my mothers living room. She has small windows and it fit perfect runs quiet .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great window AC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good AC. My son installed it, runs great, does good job, not loud. Much better cool house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job, cool.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as we hoped. 350 sq ft level is cooled very efficiently. Nice and quiet as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage AC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great. But I have not installed it yet. It is a backup for a existing unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a mid size room and love the wifi connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air conditioner has been working great so far. Smart feature works well without any issues. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as promised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is efficient, quiet and covers the space well. Delivery prompt and installation completed quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally. Quiet and powerful. It’s also great to be able to work this air conditioner from your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great choice will recommended any one to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, It was worth the price I pay for it,

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Dont waste your money on GE air conditioners

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give zero stars if I could. Owned less than a month before it stopped putting out any cold air. And Best Buy only allows a 15 day return window which is ridiculous on defective units and tells me they do not stand by what they sell. And dealing with the GE Customer Support has been a huge runaround this far. So I guess I "rented" 3 weeks of cool air for $300. And the app was poor. Very unhappy all around.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there, thank you for taking the time to reach out to us. We're so sorry to hear it stopped blowing cold air less than a month into owning it and that you have had a tough time with our customer support team. You should be able to receive a replacement since you're in warranty. If you run into any issues during this process, feel free to message us on social media so we can get you the assistance you need. All the best. - Guy@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Cool

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes out to the other room its great Can't complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi control ac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet and plus for wifi control. Able to use a phone app to control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent a/c unit, great for the price I paid. like the smart feature

    I would recommend this to a friend