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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1249 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the excellent cooling capacity and ease of use of this 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner. Many appreciate the WiFi and remote control features, while some find the unit's sound level to be a drawback. Other concerns include the product's weight and the performance of the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,249 reviews
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    POWERFUL BUt NOISY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful ac that cools the room in minutes but too noisy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. I haven't programmed it to my phone yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it work wonderful best buy..................

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do not recommend!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit stopped working ONE WEEK after the warranty was up. And GE doesn’t service it or make replacement parts so I couldn’t even pay for it to be fixed. It’s a “RTV” return to vendor unit according to GE. I used it for one summer. Don’t buy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, Thanks for the review. We are sorry to hear of your disappointment. Your business is greatly appreciated and we want to offer quality products to all of our consumers. We will work to improve this model. Thank you for your patience and have a great day!
      -Sylvia@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Excellent air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our cabin and it works amazing! I would recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Window AC Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit, Easy install. Like the Smart feature. No cons at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner liked it so much bought two of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s supposed to do I haven’t used the Bluetooth feature yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool man cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean Look, efficient cooling and very quiet. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AC!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ready when anticipated, lots of features, great value for the money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    air conditioner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not come with the support and when you call you have it on hold for more than an hour, when it comes to selling they sell incomplete then you cannot use it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great value. Cools the bedroom off quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for summer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage Quiet Mass save rebate too Bought more than one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing air conditioner! You’re going to love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Air Conditioner I have no regrets at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing a great job keeping my family cool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, and would recommend to family whose looking to buy an ac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff was very helpful,got the tv i was looking for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away, great unit with faulty parts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this loved it for the first month, then started to have a couple odd issues, wifi all of a sudden disconnected and wouldn't reconnect, didn't bother figuring it out because wifi on it was a pain the first time too. Then it was powered up but off, and wouldn't turn on, about an hour later it worked. Come July, the hottest week of of the year, it is now dead. Tt will power up like it is going to work but not do anything. Since I'm sure there are plenty of other people having issues with GE appliances the closest support window is 2 weeks out, so for the hottest week of the year my brand new $400 dollar air conditioner is worthless. I did some research to see if there were any troubleshooting tips outside of unplugging it for a while, and there were not, but I did find that apparently the circuit boards have bad traces, so the unit is fine just the control board has died.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Very cold!!!! So far so good. No complaints..

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Bad expirience

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had to replace this AC model once already, the first lasted less than one season and stopped blowing cold air. The second one has last 2 seasons but now it has mold gowing inside and I have to clean the filter every 2 weeks which is way too often compared to my frigidair model. Its been a headache with this and sometimes it doesnt feel as cold as it should on the lowest temp. Im returning it and im very hesitant on buying another GE airconditioner.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to look into this for you. Could you please send us a PM/DM on any of our social media pages and please reference this review? GE_Appliances