Customer Ratings & Reviews
- Model:
- AHP10LZ
- SKU:
- 6390683
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the excellent cooling capacity and ease of use of this 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner. Many appreciate the WiFi and remote control features, while some find the unit's sound level to be a drawback. Other concerns include the product's weight and the performance of the accompanying app.
This summary was generated by AI based on customer reviews.
The greatest air conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best air conditioner Money can buy Easy instructions too.
I would recommend this to a friendGE - 450 Sq. Ft. 10,000 BTU Smart Window AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift. Have not hard any problems. Has nice features
I would recommend this to a friendgreat for middle of house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheaper than central a/c it is for living room and dining room
I would recommend this to a friendAHP10LZ
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rusted in the first month of use - horrible eye sore. Drops temp quickly. alexa interface is not user friendly at all. App is convient.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there! Thanks for leaving a review. We're sorry to hear about the issues that you've had with your air conditioner. We can understand how this would be frustrating. If you can, reach out to us on social media. We'd like to investigate this further for you. Hope you're staying safe. -Michael@GEA
Literally Awful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, terrible piece of equipment. I purchased this AC for a tiny bedroom and it barely managed to cool the area directly in front of the unit. Tried it for a few days but was sick of sweating through the night. So I returned the original unit for another one which did the exact same thing. Maybe I got a bad batch but these things are literally useless, they blow warm air 99% of the time. Pros: App is decent, unit is pretty easy to set up, Best Buy returns were smooth even without the box the first time. Wound up returning the second one and just gave up, I bought a different make entirely and could not be happier!
No, I would not recommend this to a friendVery efficient and quiet. Great unit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new air conditioner. It’s very powerful and quiet.
I would recommend this to a friendCooled our large living room very quickly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great air conditioner. Worth every penny. Highly recommended.
I would recommend this to a friend- Cons mentioned:Reliability
Disposable air conditioner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what's going on with GE lately this is a 3rd GE product I've bought in 2 years that has died for no reason. Used for one summer, then got a blinking error something wrong with a sensor, looked it up online apparently it's a common problem I called GE and they want nothing to do with it ....$350 in the toilet
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so sorry to hear you're having an issue with your air-conditioner. We can understand your frustration and want to look into this for you. This is not the ownership experience we want for you. Please send us a private message with your model and serial number and your personal details via a private message on Social Media. Thank you! Joyce@GEA
- Cons mentioned:Reliability
THIS WON'T LAST A YEAR
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a a few days before reaching a year and this A/C is currently broken. The lights go on and off and beeps at the same time. I called GE and apparently it's non-repairable and I'm on hold with another line in hopes of getting help of possible returning to vendor. DO NOT BUY THIS A/C.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello,
Thanks so much for providing your feedback to us on this AC. We're incredibly sorry to hear that this model is not working and we certainly understand how much of a pain that is. Please continue to work with the GE representative to resolve this matter. You can also reach out to us on social media. Wishing you well. Mike@GEA
Average ac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ac works well for about a year or so. After that it’s an ok cool. Don’t really recommend
No, I would not recommend this to a friendUser friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install the app thingy is cool like the style
I would recommend this to a friendI love it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works and it is Smart Home Capable! Need I say More!
I would recommend this to a friendGreat A/C
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cools the entire room and easy to set up smart feature.
I would recommend this to a friendLacking power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to upgrade from my 6,000 BTU Frigidaire. After less than a week, I put the Frigidaire back in the window and took this back. My old unit can be set to 60 and had been running about 63. This GE can only be set to 64 (and it felt like a warm 64). Since it didn’t cool any better than the old unit, it wasn’t worth the price. Yes it cools. It doesn’t cool as well as I hoped a newer, more powerful unit would for $350
No, I would not recommend this to a friendA perfect summer for a/c and its smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooks right up to Alexa through an easy app set up.
I would recommend this to a friendbad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just passing the time for can exchange and don’t work correctly turn off by them self and don’t get cool for be 10BTU my old 5BTU still cooling better over this one
No, I would not recommend this to a friendNot worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall customer service & shipping experience was horrible. The unit is plastic with styrofoam inside, it doesn’t appear to be well made or quality. I’ve had the unit for about a month and this week has been in the 90s, it’s not cooling my apt. The coolest temp the unit will go is 64 degrees, it will cool my apt to 74 degrees max. When it’s 90 degrees outside. Not worth the $400 I paid.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're very sorry to hear your air conditioner hasn't been cooling as it should. With the rising temperatures, we can only imagine how disappointing this is. For the best help, we recommend the following tips: 1) Make sure the air conditioner is properly sized for the room. 2) Check to make sure nothing is blocking the front of the air conditioner. When the unit is blocked by curtains, blinds, or furniture, the air flow is restricted and cooling performance will be affected. 3) Consider the temperature of the room when the air conditioner was first turned on. If the room was very hot it will take longer to cool the room. 4) Check the thermostat setting. The highest setting will provide maximum cooling. We hope these help and we're wishing you the best. - Guy@GEA
Do not buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after a month, warranty service was awful. The power flickered on and off at our house and fried the logic board, GE scheduled a repair for two weeks later, a day before the repair was supposed to happen, got a call saying they don’t make replacement parts for this and it would be replaced. That I had to go buy a new one of equal or lesser value, send them a receipt and then they would send me a check for the amount of the new one. This model wasn’t available, and I could only find a smaller one. So I paid the price of this model, but only have the cooling capability of a smaller model. I also have a dead air conditioner that needs to be disposed of responsibly.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear this happened. This is not the ownership experience we want for you and apologize for your inconvenience. We hope your new air-conditioner works well for many years to come. Thank you! Joyce@GEA
Worthy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product And good customer service I really like it
I would recommend this to a friendGE A/C
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not overly impressed by construction of the unit. Looks cheaply built. Doesn't display the temp all the time.
No, I would not recommend this to a friend