Customer Ratings & Reviews

The ordering process once again on Best Buy online was quick and easy, also this air conditioner was a good price I ordered it the night before at 10:00 PM next morning 11 AM it was ready for me to pick up curbside pick up was fast and convenient then once I got it home I unboxed it it was a quick and easy set up it started cooling my room within minutes I love the features 10 out of 10 would recommend

Nice wifi feature and good quality. Easy to use. And get the room cold fast. Can turn on from anywhere on my phone.

It works really good it gets coll really quick!! And is very easy to set it up!!

I bought this in anticipation of a hot summer since I have been working from home. If you are a light sleeper, look for something quieter. It will do its job of cooling down your room but comes at the cost of a loud compressor. I thought the design was clean and simple; overall, the unit is utilitarian but lacks proper noise-dampening insulation or cushioning to absorb the vibration when it operates. Even the plastic front filter cover makes a rattling sound. I tried to sound-proof the unit a bit by applying adhesive foam along the back of the filter cover that latches to the front of the unit and by placing a layer of styrofoam between the A/C bottom and the window sill to absorb some of the vibrations but the motor is loud especially at start-up. I will probably get used to it over time. Otherwise, the smart features are very helpful in regulating the room temperature.

Very powerful, makes the fan noisy but really puts out the cool air. A little heavy but manageable.

I have a basement about 500 sq ft and this unit works very well and keeps the area quite cool. It is also easy to use. However, it is quite noisy much of the time. I would try to find a quieter model if making the purchase again.

So far I'm really happy with this AC. I'm really enjoying being able to turn this on via Alexa or using the app on my phone - I think that's one of the selling features. It's on the louder side for an AC but nothing crazy and it definitely cranks out the cold air. The filter has been easy to clean and I've only had to do it once in about 30 days. I do also really like that the LED lights on the front go to sleep after about 30 seconds, so no additional light added to your room at night.

A/C is very nice looking, keeps my big living room nice and cold just how I like it. It connects through WiFi so you can power it when you’re not even home

This Ac unit has convenient smart options that could probably be used to program all kinds of things. However, it's most important feature is it blow cold air, and during 2020 I was home, so programming stuff didn't happen. It works well, and was a good price.

Absolutely love this AC. It’s placed in a room much larger than what is recommended and it does an amazing job. Yes it takes a little longer to come down to the desired temp but it maintains it perfectly. When I say a little longer, it’s still a very short amount of time. I never hooked it up to WiFi so I can’t speak about it’s capabilities there. Go a unit this strong, I’d consider it pretty lightweight and compact. Would definitely recommend

Great unit! Works very well as an addition to our heat pump. Very easy installation and the remote control is a bonus.

Installed into the window easily. There is a drain plug at the back of the tray and I had to remove this due to all the water buildup on hot humid days. Great at keep our space at 69°!

The AC definitely manages to get my entire room freezing during the summer. Where our room is located where the sun mostly hits the house so this large ac helps! It’s just a bit loud.

After reading the negative reviews in regard to the loud noise of the AC, I’ve come to realize i wish that was my only problem with this unit. Instead, right out of the box, and brand new, the AC is only blowing out mildly cool air as if its only a ‘fan’ working. I’ve tried every mode, lowered/highered temps slightly, reset the AC, connected it to Wifi. Nothing has worked at all. Its not the size of the room, because i can feel the air coming out not feeling ‘cold’ period. I dont see any damage on it, nothing out of place, and its properly installed in the window. Now i wish i bought another brand, because its safe to say i never had any good experiences with GE appliances. Its a shame now i have to lug this back to Best Buy after spending $320. So my final recommendation would be buy anything else... Frigidaire or whatever. But this is the most unreliable brand for appliances Ive known in my life.

Cools the upstairs bedroom areas that are always very hot in the 90+ degree days. It is a little more loud than than I like, but tolerable. Overall satisfied with the product and cost. I have not had it long enough to speak to quality and longevity.

Good air force and cooling. Works perfect to keep our 800 sq ft space cool. Only complaint is that it is noisy. On the outside of our it makes a rattling noise. On the inside of our home it often squeaks.

It keeps our bedroom like a icebox. Not very loud but yes you can hear it. Easy to install.

Pros- works beautifully to keep our entire upstairs cool. Cons- it's noisy. First day it ran, i kept tjinking i heard water running and accused the kids of leaving the hose on. You tune it out after awhile.

ice cold ac. Love the wifi/app feature, can start on my way home from work so I don't return to a hot home, and also avoid running it all day.

What an awesome machine, gets cold right away, and the price was reasonable! It cooled down my living room pretty easy, and the Bluetooth controls made it easy to turn awhile I’m at work,