Customer Ratings & Reviews
- Model:
- AHP10LZ
- SKU:
- 6390683
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the excellent cooling capacity and ease of use of this 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner. Many appreciate the WiFi and remote control features, while some find the unit's sound level to be a drawback. Other concerns include the product's weight and the performance of the accompanying app.
This summary was generated by AI based on customer reviews.
Super cool and super price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome customer service and great product. Easy pick up
I would recommend this to a friendGood Air Conditioner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well. Quiter than my last one thats for sure.
I would recommend this to a friendWont be my 1st 2nd or 3rd option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only got 2 good seasons out of this before it started acting up, 4th season in and it doesn't work at all anymore. Wont be buying again.
No, I would not recommend this to a friendDO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. I used this air conditioner for one week and now it is stuck cycling on and off every 2 seconds. This model has a known issue where is stops working and GE will not do anything to fix it. Search "ge air conditioner problem issue error troubleshooting" on youtube and you will see tons of comments mentioning they are experiencing the same issue.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello and thank you for choosing GEA. We hate to hear about the issue you having with your air conditioner as this is not something we would expect. Please contact your local Best Buy about exchanging the unit under warranty. If you have any more issues, please reach out to us. - John@GEA
I do not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit will not stay on now and the service department starts its an older model. Smh
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for leaving a review. If you're still having issues with the unit, we recommend that you try pressing the reset button on the cord and ensuring that your fuses in your house are good. if this isn't helpful, please check out page 17 in your use and care manual.
STOPPED WORKING IN LESS THAN THREE MONTHS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit worked great for almost three months, then it stopped blowing cold, a week later it wouldn't work. Major hassle trying to return it. Best Buy way said it was a Manufacture return. GE still hasn't done anything. I'm done with both. Its 104 outside and I had to buy a different product.
No, I would not recommend this to a friendWorst brand, worst company, worst services.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My GE AC stopped working yesterday, i called the GE customer service they told me they can’t do nothing. Now i will have to throw away $480 AC. message
No, I would not recommend this to a friendNot Truly compatible with alexa/chrome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The program that controls this unit is NOT smart home compatible. Do you can basically turn it on or off via voice command. ANY hopes of actual smart controls from any platform are just day dreams. GE should be ashamed of themselves
No, I would not recommend this to a friendJUNK!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a/c would either freeze you or burn you, then only cool air now. $300 for two seasons. Sad
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're terribly sorry to hear your air conditioner quit working after just two seasons. We can certainly imagine how frustrating this would be for you so we apologize for any headaches caused as well. We'll be making sure to share your experience with our team and we're wishing you the best moving forward. Thank you for bringing this to our attention. - Guy@GEA