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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1249 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the excellent cooling capacity and ease of use of this 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner. Many appreciate the WiFi and remote control features, while some find the unit's sound level to be a drawback. Other concerns include the product's weight and the performance of the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,249 reviews
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good window ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small unit definitely cools the Living room and dining room. Bought it to help cool those rooms quicker and keep it cooler since they are in a wider open area. Downside side is that it’s a little loud but well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Cools quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC unit. Cools super fast and is pretty quiet for the size. It is heavy as expected. I ordered online for pick up. Happy with the purchase & Best Buy had it waiting and they even loaded into my SUV.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome machine, gets cold right away, and the price was reasonable! It cooled down my living room pretty easy, and the Bluetooth controls made it easy to turn awhile I’m at work,

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great air conditioner! Does and excellent job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Also very heavy but it does keep my home really cool!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Wonderful AC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and fast while conserving energy. Small enough

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great Unit at a good price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed into the window easily. There is a drain plug at the back of the tray and I had to remove this due to all the water buildup on hot humid days. Great at keep our space at 69°!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good but has some issues. So get warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good working unit. I have had this since 2020. After about 6 months of using it, the computer board went out and couldnt press any buttons on it. Luckily i got the warranty and was able to exchange it for a new one easily. And after about 6 months it did it again. Got it exchanged again and today about 8 months after that it did it again! These were all new units doing the exact same thing. It works great when it does work. But they need to figure out why the buttons keep going bad. Otherwise its a great product. Just get the warranty with it!

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 4 out of 5 stars

    Great AC for the right room size

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have preferred a stronger AC but this was on me for the room size this was purchased for. If the BTU is on the fence of room size go for a bigger option. Wireless features are nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, but the Filter Change alert sucks.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this A/C unit to replace one in my garage. I wanted it oversized as it's not horribly uncommon for me to have the garage door open and I wanted something that would at least have a chance. Well, I wouldn't say it is any better than any other unit at keeping up. It's "fine", but not particularly amazing. The WIFI was another big thing I wanted, so I could pair it with my smart home controls. Those seem to work just fine and I can set different temps at different times and such, which is perfect. The one "smart" feature that's the absolute dumbest is a Filter Change warning. It tells you to clean the filter then press a button to show that it's been cleaned. I clean the filter, press the button, it beeps to acknowledge the reset, and then a few hours later it tells me I need to press the button to reset it. It's not great. But, if that's the biggest problem I have with it, it's not all that bad.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    OK So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. I had my doubts at first, since the materials seem so light. But it is cooling the area I wanted it to. I'm still getting used to the eco setting, which seems to function differently than on my old Panasonic. Withholding a star because I'm not sure if it's the a.c. or me. I haven't done the wifi thing yet. I don't really care about it. The eco setting is far more significant to me, since I have an elderly animal I am concerned about as well as the humans here. When I leave home in the hot weather, I want to make sure my furry friend is doing well. I am not going to totally turn off the a.c. and let her overheat or worse. I also use the eco setting for all night, when that area is not being used.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great air conditioner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC unit. Cools our room quickly. It's a bit on the louder side but does what it's supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very Cool and comfortable flow.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool and comfortable even at low settings. It cools two rooms easily. A little noisy though. Satisfied after using over 30 days of 80 and 90 degree June weather. I would buy again! Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Remote control

    Rated 5 out of 5 stars

    Excellent A/C Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent air conditioning unit. It cools down my entire house of 1100 square foot. It is a very quiet unit that allows you to have a conversation right next to it. The remote control is very convenient as well as the GE app that allows you total control of the unit away from home. I highly recommend this ac unit. It is definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 4 out of 5 stars

    GE Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful very cool very quiet I also enjoy the Wi-Fi. When you are away you can operate the air conditioner from your wireless device

    I would recommend this to a friend
  • Pros mentioned:
    Wifi
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Cool conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent air conditioner. It cools the room, however it is somewhat loud. The wifi is a nice option, but it is difficult to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a tight fit in my window a/c spot but it works amazing! The only only thing I don't like is the sound while the compressor is going, it's pretty loud compared to when just the fan is going. I haven't found a way to quiet it, but it's fine as much as it cools. I brought this to replace an a/c unit for a garage room

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    I love my Best Buy Air Conditoner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second air conditioner , I love every feature. It being on wifi is great . I can control the temp even if I’m away . Very energy efficient and quite . I’m purchasing a third one now . 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Solid AC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC. A little noisey, but for the price, it's totally worth it. I love that it's a smart AC unit. I can control my AC unit through my Google home. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    Great AC

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, cools quickly. Easy to install. Would have given 5 stars but my rewards were never applied and since expired. The person at the store was no help.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Small A/C, lots of cooling power

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's humid and in the mid 90's today. I have a living/dining space of 336 sq ft. plus a small hallway, bathroom, and a 117 sq ft. bedroom. I can't believe this little air conditioner is adequate for all this space. A bit noisy, but who cares! I'm comfortable and cool!

    I would recommend this to a friend