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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1249 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers consistently note the excellent cooling capacity and ease of use of this 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner. Many appreciate the WiFi and remote control features, while some find the unit's sound level to be a drawback. Other concerns include the product's weight and the performance of the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,249 reviews
  • Pros mentioned:
    Cooling, Remote control

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this air conditioner is great for a 450sq ft room. The remote control is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    Easy pick up and install!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my grandmother last minute, it was super ease to install, works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Ran good for 2 years then quite working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has been a good a/c the past 2 years. But after 2 years and 1 month it quit working. Not what i would expected from a expensive window unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation, Wifi

    Rated 5 out of 5 stars

    Worth the $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a month now and so far Everything is good! And everything is easy. We install it by our selves and the wifi make sos more worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    A/C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Cools really really good. Powerful blower motor. It is kind of loud though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still going strong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed 2 years ago and still running strong! Love the energy saving features. Fairly quiet and would recommend buying.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great just a little noisy but gets the room cold fast. Being able to turn it on from the app is a plus also.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps whole house cool unlike my old AC. It also doesn’t consume as much electricity as my old AC and is relatively easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right unit for the right room!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The central HVAC unit in our upstairs family room went out in March. They longer made the replacement parts for it and to replace it for the coming texas summer was going to cost over $9K When summer arrived big time heat, we purchased the GE window AC. It keeps the 405sf room comfortable, sometimes chilly for a lot less money. Will replace the central system next year, but this GE 10,000 btu unit was the right unit for the right room at the right price.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty efficient and cools the room fairly quickly, BUT it does tend to just stop cooling for periods of time. Usually in the middle of the night I'll wake up and it'll be 74 in my room even though it's set to like 66 (the room is not particularly large, and it's not like it's overly hot outside). If I turn it off and let it sit for a minute it starts back up cooling quickly again. It's just weird, I've never had this issue with an air conditioner before. Otherwise I like it and it works pretty well/quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    A decent air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a nice job cooling. I like the ability to control it via WiFi. A bit loud but likely no louder than other AC of the same size.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Great for large bedrooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps a large size bedroom cold. Not cool, cold. Add that you can link it with your phone or alexa and you got a pretty good AC

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    A cooling dream.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had initially bought a 10000BTU GE Air conditioner, and when it arrived, were so excited to set it up. Only to find it didn't work. Best Buy was super helpful in getting us a replacement which came within two weeks... The replacement works perfectly, and now we have one AC that cools our whole large 1 bedroom apartment. And it's so handy to be able to turn it on and off when we are out of the house, ensuring no energy is wasted while we are gone, but we can return to a cool home on those really hot days.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air condition cool down large room easy to use good at controls

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Remote control

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and cools really fast! The remote adds the benefit of not having to get up to change settings.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good Unit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC ,Works Well And Has A Remote.Great Job Even When Really Hot & Humid. More Compact Than Previous AC

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Great smart home AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little bit bigger than I expected, my fault didn’t measure space but still fit. Works great I use to cool my second floor. Love the fact that I can control it while I’m out of the house no more coming home to a hot house. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    GE Window Air Condtioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is a smart appliance with wi-fi capability and has a remote. The GE Smart App allows this air conditioner to be controlled by a smart phone. Blows really cold.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud but effective at cooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely loud and rumbly even on low fan mode but the cooling is very effective and the phone app to control it is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to help give my central a break during these hot months. It’s very nice for that and cools very well. It is noisy and it does have a very annoying rattle that I can’t stop but it’s all installed and I’m not taking it out to bring it back. To help the rattle I have a roll of toilet paper jammed between the window frame and the unit. It helps lol

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We appreciate you taking the time to offer your feedback on your GE air conditioner. We are sorry to hear about the issue you are having with the sound level of the unit. We apologize for any frustration or inconvenience this may be causing you. Your air conditioner is covered by a one year warranty. You may choose to wait until the cooling season is over to address the issue you're having. Please review Page 17 of the Owner's Manual for your warranty details. We do wish you all the best! Vikki@GEA GE_Appliances