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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.4 out of 5 stars with 246 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the 450 Sq. Ft. 10100 BTU Smart Window Air Conditioner's cooling performance and ease of use. Many find the installation process straightforward and appreciate the unit's appearance and convenient remote control. However, some customers have noted concerns about the noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 246 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good ac for the price. More for a smaller room.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    High pitched noise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a high pitching noise like when you boil water. GE seems to not care about quality control as this was on sale brand new from Best Buy. I'd suspect that it's related to the bearings of the motor fan or just the bearings of a fan somewhere but this should have been properly lubed to prevent such issues. I thought I could tolerate the noise but it's to the point where it sounds like its screeching at you 24/7 if you leave the AC on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Na

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tray was a good salesman. I recommend this item to anyone that needs a air conditioner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to assemble and easy to operate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a very good; medium sized room Air Conditionerm and like really like the eco mode.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product a month ago, installed by myself and working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the amount of BTUs at a affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Quality air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good. No issues. Was able to pick up the same day.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my mom, it was good till it began to run noisy after 1hr of operation. Plus the smart app has been crashing too often. Took back to store

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Cools my bedroom down to 64 degrees on 100 degree days.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    AC Worth the Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This window really cools a large area. It runs quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been convenient with the phone app so I can change the settings on the AC.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    This is a great ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and keeps our entire downstairs cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    great a/c to beat the heat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works great. best purchase i have made in a while

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Loud squeaky sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC is unusable after running in AC mode for a few minutes due to a loud squeaky noise (sounds like the fan coming in contact with styrofoam). It seems to be caused by the presence of the smallest amounts of water and condensation in the unit. Getting this issue fixed has been a nightmare so far. I've attempted to use the GE app to schedule maintenance and there are allegedly no technicians in my area. Calling the provided # number resulted in a lengthy hold and being hung up on after 20 minutes.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you letting us know what happened and we're sorry to hear that you're unable to use your window a/c unit. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a good product. The installation was pretty easy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 3 out of 5 stars

    confusing remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    confusing remote on how to use. Also poor instructions on temp control. it came with temp set at 72 Great at cooling the place turn itself off. didn't turn itself on after until room got into the 80's

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes my grandson happy so I’m happy good buy from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ac works great and it’s easy to set up everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommended for cool rooms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well Easy to install Easy to clean filter Would buy again

    I would recommend this to a friend
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