Customer Ratings & Reviews
- Model:
- AWCS10WWB
- SKU:
- 6562083
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 450 Sq. Ft. 10100 BTU Smart Window Air Conditioner's cooling performance, ease of use, and installation. Many find that the air conditioner provides good, cold air and is easy to use. Some customers appreciate its appearance, accurate BTU, and the convenience of the remote control. However, some customers have noted concerns about the noise level.
This summary was generated by AI based on customer reviews.
Pain in the butt
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Firs time GE buyer not very happy with that This AC work perfect but throw water inside the rooms wich is a pain in the butt Other than i guess is ok
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are glad to assist with your air conditioner dripping water into the room. The unit may be installed so that it is tilted slightly into the room. It should be level or tilted slightly to the outside (about 1/4 inch) so that any excess water will drip outside rather than leak into the room. Also a dirty air filter can cause moisture to collect and drip on the floor inside the room.
Realign the air conditioner if needed and be sure to clean the filter. If the dripping inside persists, please call 833-426-3393 for further assistance.
- Cons mentioned:Noise level
Noisy ac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy on economy (67 degrees) will be returning. Sounds like something stuck in the motor and does not stop.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your unit is noisier than expected and would like to provide some guidance. We would recommend reviewing the normal sounds for this unit by reviewing the manual on the website (Page 14). If you find that the noise you are hearing is not normal, we would suggest taking advantage of your warranty and reaching out to our Bodwell service team at the phone number here - 833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed for an appointment. Dianna@GE Appliance
GE product did not disappoint for a family of 6
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.helped our household during the power outage during a severe storm
I would recommend this to a friendIt cools good enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not very loud and does the job good enough. It takes a while for the room to get to temp though and it gets moldy FAST
I would recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Not cold enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasnt impressed with the coldness it pumped out.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to write a review. We suggest checking out the “Air conditioner does not cool as it should” troubleshooting section on page 13 of the Owner’s Manual for ways to improve this issue. The Owner’s Manual can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
good ac, but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unit is pretty good. would have given it 5 stars but found out after buying it that it used a flammable coolant ??? hmmm ???
I would recommend this to a friendCool air!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully! Fit right where the old one came out - had my two nephews put it in. They were able to follow the directions to a T.
I would recommend this to a friendAir conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had better but not bad for GE brand blows good air
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to provide feedback about your experience with your air conditioner. We're glad to hear it's keeping you cool during these hot summer months. -Vikki@GEAppliances
Leob
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no problem with using it. Only one thing there was a hole in the filter called ge the sent a new one. Great customer service.
I would recommend this to a friendJust bought a 2nd unit for another rental.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no issue with the window unit. Bought a second one for my other rental 6mths later
I would recommend this to a friendWater Leaking Inside Apartment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great last summer, but 13 months later it is now leaking water inside my apartment from the front bottom left and right sides. And guess what? The warranty is only for the first 12 months. Of course it is. At first the leaks were small so I placed a paper towel under to catch the water. Now the leaks have gotten worse so had to turn the unit off. Thinking about opening it up to see if I can fix the issue myself because not worth calling a professional to do it. For what they charge I may as well just buy a new one. I’m rambling, but anyway, point is that it’s no good and i do not recommend it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Our room air conditioners have a "slinger ring" around the rear fan blade. The ring is designed to pick water up off the bottom of the pan and throw it against the condenser coils. This design feature helps improve the efficiency of the unit by reducing heat on the coils and helps remove moisture from the pan. During periods of high heat and humidity, it is normal for excess moisture to collect in the base pan. If water is dripping inside, please make sure the unit is tilted slightly to the outside to allow the water to collect in the outside portion of the case and drip outside as needed. Additional information is available on page 14 of the online Owner's Manual. The manual can be found by clicking on the Features tab and scrolling to the end of the Features list. It is also available by searching for your model number on our GE Appliances website. -Vikki@GEAppliances
- Cons mentioned:Noise level
Horrible for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s soo loud and came in broken, it’s terrible, never buying this
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please contact 800-433-5887 for assistance with your appliance.
Ge windies air controler
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got it in couoke of days we never set yet ………..
I would recommend this to a friendGood ac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment. Good quality and fresh air . Going to get another one
I would recommend this to a friendNice purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you to your manager who recommended this item.
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Luck good good good good Good Good good good Luck
I would recommend this to a friendIts ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for the price but it puts moisture in the air, its best to use it on eco mode to switch on and off
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank for taking the time to write a review about your air conditioner. A by product of an air conditioner's function is to remove moisture from the room which makes the space more comfortable by reducing the humidity. If your air conditioner is dripping on the inside or spraying or spitting moisture into the room, make sure the unit is tilted slightly to the rear. Using the Eco mode controls the operation of the fan. When the Eco mode is turned on, the fan cycles off with the compressor. This could cause wider variations in the room temperature. When we're deep into the hot summer months, consider turning the Eco mode feature off. This will keep the fan running and circulating the air in the room. -Vikki@GEAppliances
- Cons mentioned:Noise level
Defective
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Defective out of the box, would not cool. Also had a loud whistling sound.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Just stopped working
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt blow very cold air for long, bought it in september and just the fan function no longer works. Overpriced junk.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. For help with this concern, please follow the tips in the "Air conditioner does not cool as it should" section on pg. 13 of the Owner's Manual. If this doesn't prove helpful, we recommend you take advantage of the one year GE Appliances limited warranty by calling: 1-866-907-1655.
Don't Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed it in second floor bedroom and compressor didn't work. That was fun. Should have done more research, others had same problem. Best Buy took it back next day with no hassle. Very appreciative of that.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are very sorry for your inconvenience and for this experience with your air conditioner. It is good to know that Best Buy refunded your money. Please reach out to us directly if you have any prepurchase questions in the future. Joyce@GEAppliances