Customer Ratings & Reviews
- Model:
- AWCS10WWB
- SKU:
- 6562083
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 450 Sq. Ft. 10100 BTU Smart Window Air Conditioner's cooling performance and ease of use. Many find the installation process straightforward and appreciate the unit's appearance and convenient remote control. However, some customers have noted concerns about the noise level during operation.
This summary was generated by AI based on customer reviews.
Air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had better but not bad for GE brand blows good air
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to provide feedback about your experience with your air conditioner. We're glad to hear it's keeping you cool during these hot summer months. -Vikki@GEAppliances
Stinks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stinks literally. Bought in August of 2025 started getting musty smell within in 2 months. Cleaned filter regularly cleaned inside made sure had right lean to it as well. Nothing has changed. Smell would go away for a day or two then would be right back. Hopefully I can return.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your air conditioner's smell. We recommend calling our warranty department at 833-426-3393.
Water Leaking Inside Apartment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great last summer, but 13 months later it is now leaking water inside my apartment from the front bottom left and right sides. And guess what? The warranty is only for the first 12 months. Of course it is. At first the leaks were small so I placed a paper towel under to catch the water. Now the leaks have gotten worse so had to turn the unit off. Thinking about opening it up to see if I can fix the issue myself because not worth calling a professional to do it. For what they charge I may as well just buy a new one. I’m rambling, but anyway, point is that it’s no good and i do not recommend it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Our room air conditioners have a "slinger ring" around the rear fan blade. The ring is designed to pick water up off the bottom of the pan and throw it against the condenser coils. This design feature helps improve the efficiency of the unit by reducing heat on the coils and helps remove moisture from the pan. During periods of high heat and humidity, it is normal for excess moisture to collect in the base pan. If water is dripping inside, please make sure the unit is tilted slightly to the outside to allow the water to collect in the outside portion of the case and drip outside as needed. Additional information is available on page 14 of the online Owner's Manual. The manual can be found by clicking on the Features tab and scrolling to the end of the Features list. It is also available by searching for your model number on our GE Appliances website. -Vikki@GEAppliances
Ge windies air controler
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got it in couoke of days we never set yet ………..
I would recommend this to a friendGood ac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment. Good quality and fresh air . Going to get another one
I would recommend this to a friendNice purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you to your manager who recommended this item.
I would recommend this to a friend- Cons mentioned:Noise level
Horrible for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s soo loud and came in broken, it’s terrible, never buying this
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please contact 800-433-5887 for assistance with your appliance.
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Luck good good good good Good Good good good Luck
I would recommend this to a friendIts ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for the price but it puts moisture in the air, its best to use it on eco mode to switch on and off
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank for taking the time to write a review about your air conditioner. A by product of an air conditioner's function is to remove moisture from the room which makes the space more comfortable by reducing the humidity. If your air conditioner is dripping on the inside or spraying or spitting moisture into the room, make sure the unit is tilted slightly to the rear. Using the Eco mode controls the operation of the fan. When the Eco mode is turned on, the fan cycles off with the compressor. This could cause wider variations in the room temperature. When we're deep into the hot summer months, consider turning the Eco mode feature off. This will keep the fan running and circulating the air in the room. -Vikki@GEAppliances
Just stopped working
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt blow very cold air for long, bought it in september and just the fan function no longer works. Overpriced junk.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. For help with this concern, please follow the tips in the "Air conditioner does not cool as it should" section on pg. 13 of the Owner's Manual. If this doesn't prove helpful, we recommend you take advantage of the one year GE Appliances limited warranty by calling: 1-866-907-1655.
- Cons mentioned:Noise level
Defective
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Defective out of the box, would not cool. Also had a loud whistling sound.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Don't Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed it in second floor bedroom and compressor didn't work. That was fun. Should have done more research, others had same problem. Best Buy took it back next day with no hassle. Very appreciative of that.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are very sorry for your inconvenience and for this experience with your air conditioner. It is good to know that Best Buy refunded your money. Please reach out to us directly if you have any prepurchase questions in the future. Joyce@GEAppliances
- Cons mentioned:Noise level
Too loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too loud. Sounds like a car engine. Had to return. Impossible to sleep with it on. Only positive is best buy return policy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your experience. We understand that noise levels are important, especially for sleep comfort, and we’ll pass along your feedback to our design team.
Had to return item that was defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this but had to return it. it turned on but ran like there was not Refrigerant in it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience with the a/c unit and we're sorry to hear that you had to return it. We strive to make sure our products are made of the best quality for our consumers. Thanks for the feedback. -Don@GEAppliances
Ac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug the new air conditioner compressor didn't come on.Of course I already installed it in the window
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us and hope we can restore your faith in our brand. -Vikki@GEAppliances
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t cool the room. I thought a window unit of this size should at least keep my room comfortable. Noop!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We’re sorry to hear your air conditioner isn’t cooling as expected. For helpful steps to improve performance, check out the “Air Conditioner Does Not Cool as It Should” section on page 13 of your Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
Defective ac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought online came defective won’t cool compressor doesn’t turn on
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience with the delivery of your a/c unit. We encourage you to reach out to Best Buy directly for assistance with this issue by calling: 1-800-433-5887. If Best Buy is unable to assist, we recommend you take advantage of the one year limited warranty by calling us at: 1-800 432-2737. -Don@GEAppliances
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pice of junk I need to return it. no cold air coming out and it's brand new
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the difficulty you're having with your new air conditioner and encourage you to call Best Buy customer service at 1-800-433-5887 to discuss your options under the terms of the warranty. -Vikki@GEAppliances
Not cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hardly cools the bedroom. Would not purchase a GE A/C again
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your AC unit is not cooling as expected and can understand your concern. We recommend reviewing the user’s manual troubleshooting section (page 13) under section "Air conditioner does not cool as it should" which can be found on the website. If you still are having trouble after trouble shooting, we would suggest taking advantage of your warranty and reaching out to our Bodewell service team so they may help diagnose what’s causing this to happen. They can be reached at-833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday. Dianna@GE Appliances
Not strong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air conditioner doesn’t really have the power to blow out the cool air for 1000 BTU. It works more like a high Class fan
No, I would not recommend this to a friend