Customer Ratings & Reviews
- Model:
- AWCS10WWB
- SKU:
- 6562083
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 450 Sq. Ft. 10100 BTU Smart Window Air Conditioner's cooling performance, ease of use, and installation. Many find that the air conditioner provides good, cold air and is easy to use. Some customers appreciate its appearance, accurate BTU, and the convenience of the remote control. However, some customers have noted concerns about the noise level.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Too loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too loud. Sounds like a car engine. Had to return. Impossible to sleep with it on. Only positive is best buy return policy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your experience. We understand that noise levels are important, especially for sleep comfort, and we’ll pass along your feedback to our design team.
Had to return item that was defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this but had to return it. it turned on but ran like there was not Refrigerant in it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience with the a/c unit and we're sorry to hear that you had to return it. We strive to make sure our products are made of the best quality for our consumers. Thanks for the feedback. -Don@GEAppliances
Defective ac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought online came defective won’t cool compressor doesn’t turn on
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience with the delivery of your a/c unit. We encourage you to reach out to Best Buy directly for assistance with this issue by calling: 1-800-433-5887. If Best Buy is unable to assist, we recommend you take advantage of the one year limited warranty by calling us at: 1-800 432-2737. -Don@GEAppliances
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t cool the room. I thought a window unit of this size should at least keep my room comfortable. Noop!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We’re sorry to hear your air conditioner isn’t cooling as expected. For helpful steps to improve performance, check out the “Air Conditioner Does Not Cool as It Should” section on page 13 of your Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
Ac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug the new air conditioner compressor didn't come on.Of course I already installed it in the window
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us and hope we can restore your faith in our brand. -Vikki@GEAppliances
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pice of junk I need to return it. no cold air coming out and it's brand new
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the difficulty you're having with your new air conditioner and encourage you to call Best Buy customer service at 1-800-433-5887 to discuss your options under the terms of the warranty. -Vikki@GEAppliances
Not cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hardly cools the bedroom. Would not purchase a GE A/C again
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your AC unit is not cooling as expected and can understand your concern. We recommend reviewing the user’s manual troubleshooting section (page 13) under section "Air conditioner does not cool as it should" which can be found on the website. If you still are having trouble after trouble shooting, we would suggest taking advantage of your warranty and reaching out to our Bodewell service team so they may help diagnose what’s causing this to happen. They can be reached at-833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday. Dianna@GE Appliances
Not strong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air conditioner doesn’t really have the power to blow out the cool air for 1000 BTU. It works more like a high Class fan
No, I would not recommend this to a friend- Pros mentioned:Cooling performanceCons mentioned:Noise level
Good machine for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has been working well since we installed about a month ago. Not exactly quiet but cools efficiently and has a nice thermostat feature that turns it off when it reaches the set temp. Installed on a second floor window but it was not terribly hard to install even in that tough spot. For the price a very good deal.
I would recommend this to a friend - Pros mentioned:Cooling performanceCons mentioned:Noise level
cool device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great cools great sound is average . installs easy .
I would recommend this to a friend Jake is great customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was excellent.jake listened to my wants .was able to purchase in same day.delivery was excellent
I would recommend this to a friend- Pros mentioned:Cooling performance
Very good unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works well, make my rooms real cold. Very happy with results!
I would recommend this to a friend Could be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great features, couldn't match my older unit with the same rating
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your purchase and your feedback. We are happy to hear you like the features. It is our hope that you will stay cool and enjoy this air conditioner for many years to come. Joyce@GEAppliances
Do not buy this air conditioner!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I bought lasted 1 week, second one lasted maybe a month. The first 14 days Best Buy will replace it after that you have to deal with GE and they will only give you a voucher. You have to pay up front for another GE product at your purchase price or more to get a refund maybe 6 weeks later. Save your money and avoid at all costs or just keep going through a vicious cycle of defective air conditioners. Buyer Beware!
No, I would not recommend this to a friendWorked for a year and died
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can find similar reviews all over. This line of smart ac's spring up technical issues after one season and then won't work at all. Highly disappointed for the price.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to provide feedback about your experience. We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances