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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.4 out of 5 stars with 246 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the 450 Sq. Ft. 10100 BTU Smart Window Air Conditioner's cooling performance and ease of use. Many find the installation process straightforward and appreciate the unit's appearance and convenient remote control. However, some customers have noted concerns about the noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 246 reviews
  • Rated 5 out of 5 stars

    Window unit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and quiet unit! Really like the app so that you can turn the ac on and off.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Window Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is noisier than we expected. Cannot turn temp lower than 64% Noisey is disappointing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your feedback. To address the noise, make sure to check that the front grille and movable louvers are not broken or misaligned, check and clean the air filter, and ensure proper installation to reduce vibration. For full instructions, see the article titled “Air Conditioners Rattling Noise” on our GE Appliances website. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great until we accident dropped it out the window. But if you don’t do that it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great Air conditioner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, air is good and cold. It also looks go in our room.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your feedback. We are glad you love your new AC unit. It has some really great features and the added convenience of having the WI-FI feature that allows you to control the unit from your SmartHQ App. We hope you enjoy having it in your home for many years! Dianna@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud and noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy and loud. forget about a peaceful night sleep

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback on the noise, and we’d like to help make your experience more comfortable. While some sound is expected during operation, checking that the front grille and louvers are properly aligned, cleaning the filter, and ensuring the unit is firmly installed can often reduce excess noise. The article titled “Air Conditioners Rattling Noise” on our GE Appliances website provides clear step-by-step tips to guide you through these adjustments. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Worth it!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great, no issues. WiFi is a nice touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this AC. Exactly what I was looking for. Just love it

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    A/C unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is exactly what I wanted and works great. Great service and help from store associates to get my order as quickly as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great air conditioner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Great price and cooled rooms off wonderfully.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    works, but loud, blows rain indoors, and mold.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the compressor makes a horrible high pitched noise in conjunction with the lower roar of the fan and it's unbearable. like, yes, it keeps my ~450 sq ft residence relatively cool, but now it's impossible to sleep during a heat wave for a new and different reason. also, for some reason, unlike the previous generation of this product, it blows small amounts of water into the room when it's on during rain. what?! after less than a month, it flashes the filter light while using a freshly cleaned, dry filter, so its detection for that factor is clearly broken, or something deeper in the machine has already gotten moldy. looking into other brands now. GE has just not been good for us.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're very sorry to hear that you've had this experience with your air conditioner, especially as you're seeing mold and the unit is blowing in rain, and the filter light will not reset. Given your circumstances, we'd like to review this thoroughly. Please send us a private message on Facebook or Instagram with your full model and serial numbers, your contact information, and a screenshot of this review. -Kacie@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ac is 10000 btu, you are advertising 10100btu but the price was right

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it nice n quiet keeps my living cooler than 12k air condition did hook to phone can work it off of it is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful, only buy for large areas, I approve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful, only buy for large areas, I approve

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Best Buy Employee

    Rated 5 out of 5 stars

    Cools Nicely

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC. Easy to install, quite while running, love eco mode!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to install keeps the house cool i love it

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Quiet and cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the performance, it's quiet and puts out a nice air flow.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok ac

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but the drip tray has a difficult time dripping out even when pitched properly. Backed up into the house

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help you with your air conditioner dripping water inside your house. We recommend making sure the air conditioner slants slightly from the case front to the rear. You can find more information in page 14 of the owner's manual here: https://files.bbystatic.com/3178Pa6C7oSUp3NM3Wd4gw%3D%3D/User%2BManual GE_Appliances

  • Rated 4 out of 5 stars

    GE 450sq.ft. AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC is just ok. All my appliances are GE and I expected a little more from this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Wait for a sale.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Quiet. Powerful. Gets the job done. Efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help in exchange for another unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the item due to excessive fan noise. No problem to exchange for another unit. Thanks to the helpful sales individuals!

    I would recommend this to a friend
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