Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.4 out of 5 stars with 235 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 450 Sq. Ft. 10100 BTU Smart Window Air Conditioner's cooling performance, ease of use, and installation. Many find that the air conditioner provides good, cold air and is easy to use. Some customers appreciate its appearance, accurate BTU, and the convenience of the remote control. However, some customers have noted concerns about the noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 235 reviews
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great Air conditioner

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, air is good and cold. It also looks go in our room.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your feedback. We are glad you love your new AC unit. It has some really great features and the added convenience of having the WI-FI feature that allows you to control the unit from your SmartHQ App. We hope you enjoy having it in your home for many years! Dianna@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    GE 450sq.ft. AC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC is just ok. All my appliances are GE and I expected a little more from this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help in exchange for another unit.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the item due to excessive fan noise. No problem to exchange for another unit. Thanks to the helpful sales individuals!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great air conditioner

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Great price and cooled rooms off wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect AC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a very good; medium sized room Air Conditionerm and like really like the eco mode.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    A/C unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is exactly what I wanted and works great. Great service and help from store associates to get my order as quickly as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Best Buy Employee

    Rated 5 out of 5 stars

    Cools Nicely

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC. Easy to install, quite while running, love eco mode!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Ac

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it nice n quiet keeps my living cooler than 12k air condition did hook to phone can work it off of it is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to install keeps the house cool i love it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Loud squeaky sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC is unusable after running in AC mode for a few minutes due to a loud squeaky noise (sounds like the fan coming in contact with styrofoam). It seems to be caused by the presence of the smallest amounts of water and condensation in the unit. Getting this issue fixed has been a nightmare so far. I've attempted to use the GE app to schedule maintenance and there are allegedly no technicians in my area. Calling the provided # number resulted in a lengthy hold and being hung up on after 20 minutes.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you letting us know what happened and we're sorry to hear that you're unable to use your window a/c unit. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Good Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been convenient with the phone app so I can change the settings on the AC.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Quiet and cool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the performance, it's quiet and puts out a nice air flow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes my grandson happy so I’m happy good buy from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Btu

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good ac for the price. More for a smaller room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Wait for a sale.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Quiet. Powerful. Gets the job done. Efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG AC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and powerful AC would definitely buy another one Price was reasonable.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    High pitched noise

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a high pitching noise like when you boil water. GE seems to not care about quality control as this was on sale brand new from Best Buy. I'd suspect that it's related to the bearings of the motor fan or just the bearings of a fan somewhere but this should have been properly lubed to prevent such issues. I thought I could tolerate the noise but it's to the point where it sounds like its screeching at you 24/7 if you leave the AC on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Na

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tray was a good salesman. I recommend this item to anyone that needs a air conditioner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice air conditioner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to assemble and easy to operate!

    I would recommend this to a friend
  • Pros mentioned:
    Btu

    Rated 5 out of 5 stars

    Air conditioner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the amount of BTUs at a affordable price

    I would recommend this to a friend