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Customer Ratings & Reviews

Your price for this item is $659.99

Customer reviews

Rating 4 out of 5 stars with 82 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers enjoy the 450 Sq. Ft. 10,400 BTU Smart Portable Air Conditioner for its cooling capabilities, ease of setup, and user-friendly design. The convenience of app control adds to its appeal, while some users suggest optimizing efficiency with a dual hose kit. A few customers have noted the noise level, but find it generally acceptable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 82 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ice cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, cools down a warm room pretty quick.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is excellent. Keeps my room nice and cool. No more hot, miserable nights! I love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Breaks after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not really robust and after about a year of use it breaks. Wondering if it's just not a good brand.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to provide feedback and we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, and a copy of your review. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I would recommend this to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Portable Air Conditioner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner and great price.. Very quiet machine and cools really efficiently.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not even buy insurance on products threw bestbu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke 8 months paided a bunch for best buy geek squad they refuse to fix it or swap it out they say i have to mail it in to manafacture and go threw them first. Do not ever buy a warranty threw them i paided almost.as.much for warranty as i did the AC yet now i got to go threw manafacture. Now i got to waist my weekend goin making posts on all social media and review sites to warn others

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important and we do appreciate you taking the time to share it with us. We encourage you to reach out to Best Buy directly at 1-800-433-5887 regarding your situation. - Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic addition to beat the summer heat! Would definitely recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I start. This unit has been nothing but trouble since day one. It turns off every 15 minutes because it says the internal tank is full, so i put a hose to a bucket to drain the water, it fills an entire bucket in less than 4 hours, so if you have to go to work or any engagement that will be longer then you need to turn it off before you leave the house. When it does decide to work, the coils freeze up immediately and it stops blowing cold air. Also if i put it on any setting above low it blows the circuit, and based on the information given, the circuit it is on should be more than powerful enough to support it. I thought buying GE instead of a no name brand would mean i got a item of at least reasonable quality, boy was i wrong!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to share your experience with us. If your portable air conditioner is filling up this often and tripping the breaker, we strongly encourage you to take advantage of your one-year warranty. Your warranty is for one-year from your purchase date and covers the unit if it fails due to a defect in materials or workmanship. We will replace, repair, or refund the unit due to this for that year period. You can take advantage of this by calling 866-907-1655. Please have your receipt and model and serial numbers ready. -Kacie@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    NOT WORTH THE HASSLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst instructions EVER! Not only were the instructions unclear but the images did not correspond to the parts and screws were missing. As an aside, it takes up way more space than you might imagine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your experience in trying to install the unit and with the overall size of the unit. Your feedback and insights are valued. If you are still in need of missing parts, we recommend calling our GE Appliances Parts & Accessories Store at 1-877-959-8688 for assistance. Please have your complete model and serial number available when you call. -Vikki@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Buy other brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. Gets the job done but it seems that I got a used product sold as “new” or the quality assurance standards of GE are not what they used to be.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Rescued from AC Breakdown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. The Hose popped out once so i reatached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basement NEEDS!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE. I plugged this in and have not shut it off since. Works great. Not very noisy at all. Definitely can feel the difference in my space running the dehumidifier option.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 2 out of 5 stars

    amazing until..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was working great super kept the room super cold, however it died on me, stopped working and was turning on and off by it self.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Loud and Obnoxious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So loud and obnoxious. Blows warm air. Terrible quality control from GE. Scratches all over unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can't return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is nice but it doesn't cover my space. I want to return it but it's saying that my return period is over. Im so disappointed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product with horrible service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in June and had already stopped working by middle of July. Bestbuy only has a 15 day exchange/return policy so I'm out almost $700 on a defective product. Last time I'm buying GE and will never shop bestbuy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Portable A/C

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome, having to raise temperature as it will make you chilly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke right away

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started freezing shortly after purchase. Thankfully, BB has a good protection plan.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear that your AC unit started freezing after such a short time but are glad to hear it was resolved through your protection plan. We hope your replacement is working out much better this time around. GE_Appliances

  • Rated 1 out of 5 stars

    No auto evaporator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I habe to drain thins thing teice a day and it even builds up ice everyday

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit costs twice what everyone elses does and does nothing extraordinary bad call on my part also not that its huge but the unit i purchased on line.was more BTU than the one i was given not that big a deal only 400 BTU difference but still false this thing cuts in and out at times and honestly doesnt get the job done so i had to buy another to pick up the slack

    No, I would not recommend this to a friend
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