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Customer Ratings & Reviews

Your price for this item is $447.99
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The comparable value price is $559.99

Customer reviews

Rating 4.2 out of 5 stars with 230 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers regard this 450 Sq. Ft. 11,000 BTU Smart Portable Air Conditioner as effective for cooling, particularly praising its ease of use and compact size. Positive feedback also highlights the convenient WiFi and remote control features. However, some customers noted that the unit can be noisy and that the smart features may not function as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 230 reviews
  • Pros mentioned:
    Cooling, Setup

    Rated 5 out of 5 stars

    Refreshing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC cools down my living room fast installation was easy

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this for at least a month now. It works really well, but now it’s making a whistling noise that is very high pitched.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Using in a garage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using in @450sq ft garage is cooling down the interior but not as fast as I expected. Is a bit loud and the flexible hose attachment to the unit is not sufficient it pulls from the plastic lock easily.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Portable ac

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small quiet and cold! We love it. Very stylish and clean looking

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Portable air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at cooling and is so easy to use. I would never go back to window units

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    VERY LOUD RATTLING NOISE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has a very loud rattling noise from the air inlet like something loose or broken. A lot of review on amazon also mention that has a rattling noise and some people had to take apart the machine to fix it. i paid $503 to fix a new machine no thanks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Amazing to keep in the bedroom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is your bed room warm at night and you get to hot to sleep but cant afford to cool the whole bousw down then this is the product for you!! We have it set up in the bed room and it keeps it extra cold so we can get all snuggled up in the blankets and not have butt sweat.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Good air conditioner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable air conditioner so easy to install.the machine so cool.i happy to use

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good but noisy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Ac for small/mid rooms. Little noisy but you can used to automate with alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected! would highly recommend giving it a try. We've set ours up in our living room to give help to a struggling, old A/C unit. Keeps a third story apartment with vaulted ceilings a comfortable 68-72 when it's typically 80+ degrees during the summer!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this in an upstairs third floor bedroom. Twenty- somethings seem satisfied as they are sleeping when it’s hot. Only minor issue is that it is louder than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools my big room fast. Worth it. The noise is manageable.i will deal withe noise than deal with the summer heat

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Worked great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a lifesaver when our AC suddenly gave out and it was going to be a few days before we could get a repair person out to replace it. We used it to cool a main room in a 2000 sq foot house and it was sufficient for that. Best Buy was really fast with the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cools perfect...nice for a small space...good buy....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent portable unit!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works great! Was a huge help when our AC broke.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools down well but wish instructions were more clear and better photos for installing into window

    I would recommend this to a friend
  • Cons mentioned:
    Smart features
    Best Buy Employee

    Rated 4 out of 5 stars

    Needs software fixes

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does really great for cooking but I have found the smart features just don’t work at all

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Not large enough.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as advertised but was not big enough to keep up with our needs. Ultimately I returned this unit and purchased a larger capacity unit. If you only want to cool one room, it may be large enough. You can always turn a larger unit down if it cools too much. Buy the biggest you can find.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a/c has saved our life! Our apartment was really hot without it but it cooled down immediately

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Performance

    Rated 1 out of 5 stars

    Dead within a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apart from this unit being ridiculously loud and constantly cycling on and off. We had issues with this shortly after buying it where it was freezing itself and shutting down when using the dry feature. We scheduled for a tech to come out only for the shop to call us the day of and say it has to be brought in. Our car had just been totaled so that wasn’t a choice. This has thankfully seemed to resolve itself. The last week or so it’s been making ridiculous rattling noises and struggling to switch between cool and fan when it auto cycles. Sure enough on an 80° it died, won’t do more than blow air around in fan mode, A waste of $500+ for a unit that died right out of warranty.

    No, I would not recommend this to a friend
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