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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,214.99

Customer reviews

Rating 4.3 out of 5 stars with 1136 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer with overwhelmingly positive feedback on its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate the convenient features like the automatic detergent dispenser and the effective vent system. However, some concerns exist regarding the spin cycle noise and the product's long-term reliability. A few users also reported issues with odor and motor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,136 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great!! It holds SO much laundry!! Venting cycle prevents mold and smells. Works with phone for remote start and to let you know when the cycle is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Washing Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love it! With a busy family and lots of sports it’s perfect for us! Plus it lets me know when the load of laundry is done! Love it!Top it off it was on sale and worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exceeded My Expectation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has exceeded my expectations. The 5.0 cu ft size is perfect for queen sheets/comforters and bulky items. The ease of programming a wash is super easy and for items I need to "soak" there are selections that satisfy that compared to a top load option. Happy with the GE so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great features

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine. bug family and it’s going almost non stop for 2 years now. just make sure you just the right detergent, those paper like detergents strips will eventually clog the system and cause overflowing…but that’s on pretty much all washing machine models. the app functionality is amazing, alerting me when the cycles are over and reminding me if i forgot clothes in the washer (or dryer)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this set!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set (got matching set), the smart phone control and monitoring and all the options it gives you are great and it is very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, vent system dries the drum out great between loads. The ability to wash and dry a small load overnight (about 8 hours), has saved me a lot of sleep when I end up short clothes for work or the gym and realize just before bed. I have been very satisfied by this product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Capacity to the max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old washer with this one and couldn’t be happier. Great features and does an amazing job washing clothes that smell great. The best thing is the capacity. Can fit a queen comforter in this washer with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Love love love love this washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything- its large and holds so much, automatic soap dispenser, all the settings to clean like I want - automatic ventilation. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the restock wait

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a lot of research before upgrading my machine. Found that GE it’s by far the top of the line with additional specs. Got it in a few days ago, has not disappointed. Very quiet and accurate. User-friendly even for those not technology inclined. Mark phone app and smart dispense are a bonus.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,
      Thanks for sharing with us! We'd like to take this opportunity to welcome you to the GE family. We're glad you're enjoying your washer and it's features. A new appliance is always exciting and seeing the difference it makes in your home is even better. If you ever have any questions or concerns feel free to ask us! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LRKKNA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer because it Washes large loads. The washer when engaged is very quiet. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Been using for about a month now. Easy to understand functions. We leave the door ajar after a cycle even though it’s not necessary, better safe than sorry. Highly recommend the pedestals, no more squatting down!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    No stink and cleans clothes well!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It cleans the clothes well and no stink.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer and dryer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably wonderful experience. I have never had a washer and dryer that cleaned so well. Also, the load capacity is terrific. The installation was professional as well. Best Buy is terrific!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Can’t go wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter had previously purchased one and raved about it. Decided to try our first front load. Love the size of drum. Nothing we haven’t been able to fit in there yet. Strongly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love new technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine after having a Whirlpool for the past 20 plus years. I'm excited by the new features that the machine has available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer of the year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest issue I have with a front loader is the smell and mold built up and this washer solved that issue. Between the self clean, venting system, and easy monthly cleaning method we have had clean smelling clothes and no issues. Highly recommend this washer for anyone looking for a front loader. Another great bonus I have noticed my clothes come out with way less fur than previous washers! I have been spending less time defurring clothes which is a unexpected bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Exceeds Expectation!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a set. Large capacity. Love the light inside. Lots of bells and whistles. Cant wait to use all functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer purchase and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the washer was an easy point/click process. Was able to choose a convenient delivery time after placing the order. The drop was confirmed the night before and the delivery personnel confirmed they were coming an hour before they arrived. Had an issue with our plumbing that was not Bestbuy's fault so we had to reschedule the hookup. Even that process was quick and easy. The gentleman who hooked up the washer were quick, neat, and efficient. They might have been here about 15 minutes. They were also extremely pleasant to deal with. The whole process was easy and painless.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    very good. very affordable. couple of issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So far it's been a good washer. It replaced my samsung which went bad. Like: 1.) Smart features like notifications through wifi and to track your usage. 2.) upgrade firmware through app. 3.) like the automatic soap dispenser. Eliminates detergent spills and makes doing the laundry faster. 4.) Not the largest , but its second largest drum size at 5 Cu.ft capacity. 5.) Ultra fresh venting to dry up the drum. 6.) Very clean washing for regular clothes. Havenot tried heavy soiled clothes. no-likes: 1.)Ultra fresh venting to dry up the drum. I think this is added as an afterthought for drying up the water that stays back after the cycle. 2.) The detergent area and drum has lot of water after each cycle. 3.) The water pressure from the intake pipes make a very hard sound. 4.) Compared to Samsung washers, GE is loud and noisy. You can feel the vibration from different part of the house. Overall very good washer. Thanks GE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, very easy to use, love that it connects to my phone

    I would recommend this to a friend