Customers regard the 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer with overwhelmingly positive feedback on its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate the convenient features like the automatic detergent dispenser and the effective vent system. However, some concerns exist regarding the spin cycle noise and the product's long-term reliability. A few users also reported issues with odor and motor problems.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,136 reviews
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Great machine
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far washes clothes great. Air vent system work well. For us not noisy. Washes king comforter excellently.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Capacity, Cleaning performance, Noise level
Rated 5 out of 5 stars
Great washer you can optimize for individual loads
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice big, easy to load washer. Plenty of options to dial in the exact type of wash for the type of clothes in each particular load. Not too loud and gets clothes clean, what more could you want. And the color is great.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Ease of use, Noise level
Rated 5 out of 5 stars
Exc
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent washer, quiet, easy to use, large access door.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Excellent load capacity washer!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like that it has a soap dispenser; it saves us on soap, and it also notifies me by phone when its washing cycle finishes. We have found that the GE app is very intuitive. It is not very noisy and can hold plenty of clothes and bedding.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Does the JOB
|
|
Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I believe this does the job but buy the insurance.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 4 out of 5 stars
Great
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so great, loving the features and also how quiet it us compared to my old samsung. My only complaints are that the feet are nearly impossible to adjust as the nuts are tight tight and the wifi connection seems intermittent.
I would recommend this to a friend
Rated 5 out of 5 stars
LOVE LOVE my GE 5.0 cu ft High-Efficiency Washer
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the size/capacity. I am able to wash everything in my household. Even though I was looking for a larger capacity, this one meets all my needs. Love the color as a bonus.
It is smart and efficient. It senses when the clothes are out of balance and rebalances.
My clothes come out so much more cleaner than any of my previous 4 washes that I have had.
The price was right in the ball park with most front load and way less than the top brands. I did a lot of research before buying and I feel that the top brands would NOT had provided me with any additional benefits. I have already recommended this washer and the matching dryer to all my family.
I have always had great experience and long life times with ALL of my GE products.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Noise level
Rated 5 out of 5 stars
A greaT machine
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very quiet and does a great job cleaning. The auto vent keeps the door and seal dry
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Rated 4 out of 5 stars
Smart, but not that smart yet.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the washer and thr venting. No modly clothes. Although you have to physically run the self venting feature. When its empty. The smart dispense works great and using washer link on thr dryer is cool. Now, the smart features arent really there yet. I do like linking it to Alexa to be notified when a cycle is finished. But was really hoping to be able to start a cycle or the self venting feature from phone which you cant do unless you start a cycle on delay then tell it to start. Not a deal breaker was just a bit of a let down.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Ease of use
Rated 5 out of 5 stars
Efficient washer
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great front loading washer! Efficient with a number of options! Easy to use
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Capacity, Noise level
Rated 5 out of 5 stars
Favorite purchase!
|
|
Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My favorite purchase in a long time! It fits a ton of stuff and is so quiet. Love love it!!
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Better than expected!
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What a difference technology makes. This blows our 8 year old Kenmore Elite away. It weighs the load and dispenses the liquid soap automatically from a large container you fill up so that you don't have to add detergent every time. Then it spins it so well that your clothes are almost dry....leaving very little work for the dryer to do (time saving).
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Detergent dispenser
Rated 5 out of 5 stars
GE Washer rocks
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this washing machine! The built in detergent dispenser is a wonderful thing especially when you have teenagers doing laundry. Vince the appliance specialist at the Fort Collins, CO store is absolutely wonderful.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Noise level
Rated 5 out of 5 stars
Great washer!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Silent, effective, great washer. So far great improvement compared to the old one we had!
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Large and Efficient GE Washer
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our washer broke down suddenly and we needed a fast replacement so this GE one was it due to the fact it was available and could be delivered ASAP during Christmas Week! We love the large capacity and the quality of GE Brand. Kevin and Kevin at Best Buy Cerritos are amazing with their service and assistance!
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Love this washer!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although we ran into a ridiculous amount of trouble getting everything installed correctly, I do love this washer itself. It has great capacity and cleans well. The venting feature is a nice touch ... I previously had to leave my washer door open until everything dried out but this vent takes care of that without a worry of mold or mildew growing inside.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Tommie
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
really like the way it cleans and when I wash my grandsons blankets he likes that he can watch them wash with the light on
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Cons mentioned:
Reliability
Rated 1 out of 5 stars
Buyer Beware
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a **GE washing machine from Best Buy on March 1, 2024**, as part of a **$2,500 washer and dryer set**. I expected this investment to last for years, but **just over a year later, on March 8, 2025, the washing machine stopped working**. Unfortunately, **both Best Buy and GE refuse to honor the warranty because it expired just seven days prior.
This is completely unacceptable. When spending this much money on an appliance, there is a reasonable expectation that it will last beyond a year without major issues. The fact that **both the retailer and the manufacturer refuse to stand by their product due to a mere week’s difference is extremely frustrating**. It speaks volumes about the lack of customer support and product reliability.
I will not be purchasing appliances from Best Buy or GE again and strongly advise others to consider brands and retailers that prioritize customer satisfaction** over strict technicalities. If you're in the market for a washer, look elsewhere—this experience has been nothing but a headache
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
For ways to solve common issues with your washer, please see the Troubleshooting Tips section starting on page 27 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. If those tips don’t help, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Pros mentioned:
Cleaning performance, Ease of use
Rated 5 out of 5 stars
Washer
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has proven to be an excellent purchase. The washer is very easy to use and works great.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Worth it!
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worth every penny! I have a baby on the way and my favorite feature is being able to utilize the auto dispense feature when I was her clothes and still being able to use pods for mine and my husbands clothes. Also, this washer does well with washing our dog beds and it's nice that you can vent the washer after you're finished with laundry so you're not stuck with that musty smell.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello- We are so happy to hear you are loving your new washer. This is a beautiful washer that has many awesome features with Microban technology. GE Appliances has an exclusive partnership with Microban to solve smell and odor issues. Congratulations on your new baby! That is very exciting news. We are so glad your new washer and dryer are working well for you and your family. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA