Customer Ratings & Reviews

I love this washer. smart , quiet and energy efficient

I absolutely love my new washing machine! Does a great job with our clothes and love the tank for detergent.

Works great, and user friendly. I love how quiet this machine is, plus it looks great!

Great Washer. Cleans well and will save me on detergent (and the environment) with the auto dispense. The Wash and Dry in one cycle works. But it doesn't seem to use heat so it takes a long time. like overnight, I could wear the clothes afterwards but about 2 minutes in the real dryer helped make the clammy feeling go away. I washed a shirt and pair of shorts.

We've run several loads and I'm very impressed by the wide range of options yet the absolute simplicity of use. The menus are large and obvious; changing or customizing settings is very easy. And while it's minor, yes, it's nice to see a color other than white, beige, or black for a washer! The little pop of metallic blue just makes me happier to do laundry.

I purchased a **GE washing machine from Best Buy on March 1, 2024**, as part of a **$2,500 washer and dryer set**. I expected this investment to last for years, but **just over a year later, on March 8, 2025, the washing machine stopped working**. Unfortunately, **both Best Buy and GE refuse to honor the warranty because it expired just seven days prior. This is completely unacceptable. When spending this much money on an appliance, there is a reasonable expectation that it will last beyond a year without major issues. The fact that **both the retailer and the manufacturer refuse to stand by their product due to a mere week’s difference is extremely frustrating**. It speaks volumes about the lack of customer support and product reliability. I will not be purchasing appliances from Best Buy or GE again and strongly advise others to consider brands and retailers that prioritize customer satisfaction** over strict technicalities. If you're in the market for a washer, look elsewhere—this experience has been nothing but a headache

Love the color and the function. Makes doing laundry so much easier!

Works great!!! More than worth the money, unit runs quiet and efficient.

The wash+dry feature is great for clothes that should not be put into a dryer, helping to get our drying racks empty faster. The machine is simple to use, easy to empty, and doesn't present any issues. Everything with it has been great

I love this beautiful machine! It replaced a 20 year old kenmore He4T. It cleans exceptionally well. I love and use all of the cycles as we should. My preference is Percil detergent. The two together gets the job done.

Bought brand new and it was installed on 11/19/22. Less than 2 months later on 1/6/23, it’s basically a nice looking useless piece of trash in my laundry room. Very frustrating. Only bright spot is it’s still under warranty, but will be waiting several weeks for repairman to diagnose, order and install parts. Who can go several weeks without a washing machine?!? As for specifics of what went wrong… Monday 1/2/23, the venting system started messing up. It would say it was venting while a cycle was running. Once load was finished, I tried running the venting system, but nothing happened. Unplugged for couple minutes and it went back to normal On Wednesday 1/4/23, I had a sweater on delicate cycle but it wouldn’t spin & drain water. I had to physically wring out the sweater and it took the spin cycle several sessions to finally spin the darn thing…chalked it up to unbalanced load, even though it washed a similar sweater the week prior with no issue. Friday 1/6/23 I was able to do several loads that I do on a weekly basis consisting of my king size sheets, comforter and 1 blanket with no issue, however it completely gave out on a blanket THAT I’VE WASHED WEEKLY FOR YEARS. I thought maybe it was a weird unbalanced thing again, although this blanket has never caused issue in the past 5 years of weekly wash. Nope…the washer will now only run for 3 minutes, all while humming and barely spinning, then it says that cycle is complete. I ran a diagnostic test on it and #’s 26, 3, 38 & 27 were the issues. I know out of balance, but I also believe it’s a motherboard issue. Basically, here I am now, $1200 later, washing my dirty clothes by hand as if I’m on a camping trip or living off the grid…not fun, especially in the winter… So if you’re reading this, don’t get this beautiful hunk of junk. I bought the dryer of the set back in the summer, and so far, knock on wood, it’s been a rock star. The washer, I’m afraid, is a lemon. *fingers crossed, and saying a prayer that in a few weeks, all will return to normal and I’ll go back to loving the washer as well, but my hopes are not very high of that happening*

I love the color so I saved for a while to get this. Unfortunately a year and a half after having this washer it cut off and will not come back on. I’ve had a tech come and he search high and low and said he had done all he could do but could not find nor solve. Problem even after switching main mother board. I’m sad because I love this set and the color but a little over a year is not worth the 1300 I spent on it. I wish I could find the answer but even the call center isn’t much help.

Beautiful color, modern, easy to use, great results!

Excellent washer no issues cleans clothes great! Dryer feature for light loads only

Amazing washer, handles any type of load we have tried to do so far. It’s a little loud with towels or bedding but we can barely hear it with any other type of clothing. The smart detergent release is very convenient and simple to use. I love the countdown and completion notifications as a reminder.

Great washer, silent, easy to use, fast, clothes finish super clean

This is such a great purchase. The washer is quiet and I never have to be concerned about residue on the clothing. So glad I made this purchase. It fit the exact place of my older washer. No alterations are renovations needed.

We purchased the washer and dryer set because of the price and GE history. It really does wash really well. It takes a lil longer than my LG/Samsung washer did. I am an LG/Samsung buyer at heart, Everything we own is LG/Samsung. The 2 most irritating features of the washer. When you go to clean out the filter. You need to have a coin or flat head in hand. There is no lip to open the filter door like the LG/Samsung has. The other is the beeping sound after a wash. You have to leave the door open for a bit to air it out. On the plus side. They have a feature where you can start a load from your phone.

Overall, not a bad machine. The Wi-Fi feature is a gimmick, doesn't really do much or add great value to the product, but most Wi-Fi features now a days are just bait to draw in the techy minded consumer. The Blue Sapphire is an ok color, but is impossible to keep it clean looking, so if your a neat freak, stay away from this color. The packaging is pretty good, however Best Buy still managed to damage the back side of the washer. The box was torn open and yet they loaded it on my trailer that way without saying a thing. When I got it to my cabin, 5 hours away, and opened the box, the back of the washer had a big dent in it. After close inspection, this was only cosmetic and would not affect the operation of the washer, and hey it on the back side so I guess its not a major issue.

This machine will handle about a load and a half of what my previous machine could do. The smart dispenser has multiple settings so that more, less, or auto sense amount of soap can be delivered into the load. The large capacity also allows for a California king size sheet set to be washed in one load.