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Customer Ratings & Reviews

Your price for this item is $849.99
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Customer reviews

Rating 4.3 out of 5 stars with 1136 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer with overwhelmingly positive feedback on its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate the convenient features like the automatic detergent dispenser and the effective vent system. However, some concerns exist regarding the spin cycle noise and the product's long-term reliability. A few users also reported issues with odor and motor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,136 reviews
  • Rated 2 out of 5 stars

    Not for active lifestyles or kids that play hard.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first front loader. I've used them in the past during travel or at friends. I've always shied away from front loads because of the mold and horror stories of repair issues. After doing some research, this washer seemed to have checked off a lot of boxes so I figured I'd give it a shot. The UltraFresh feature is great! We run it at night after all the loads and in the morning, the unit is completely dry. The smart dispense works as advertised... It's one of those features I didn't think I'd need in life but it's one less step I appreciate. All our everyday clothes come out clean and smelling fresh which we were loving for the first few weeks until we gave it a challenge.... If you live an active lifestyle or have kids that get into dirt or mud, this washer isn't for you. We had gone on a hike and it got really muddy. Came home and tossed all our mud-covered clothes into it. Set the washer for "POWER CLEAN" + PreWash + Extra Rinse knowing that this would be a tough load for the washer. Well... It failed to clean it. Ultimately, we had to run the washer 3 extra times using all of those + settings which took 2 hours each... that's 6 hours! Our old top load would have had no problems getting all the sand out of the fabric on its first try. After watching the washer do its thing off and on for 6 hours, I noticed it uses very little water. I understand that this is a characteristic of front loads and it's a selling point to conserve but other front loads I've used in the past have a "more water" feature. I looked in the owner's manual to see if I was missing something but it seems like they pulled the "more water" feature off this unit. It's available on their GFW550 & GFW510 where it adds 3 extra gallons to the wash. On the GFW850 & GFW650 the more water is replaced with time saver. There is already a quick wash mode on the dial but they pulled more water to add time saver to the panel of options. So, if you have an active lifestyle or even maybe a mechanic or have kids that get dirty, this isn't the washer for you. I really wish this was a 5-star washer for me.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      Thank you so much for providing your feedback to us. We love hearing that you enjoy how well it does clean and the UltraFresh feature! We do apologize that it's cleaning power isn't enough for more heavy duty jobs and understand your concern. We'll continue to work on our products thanks to the feedback provided. Thank you for choosing GE. Mike@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping around for a new washer went to many stores and saw different models I did my homework I checked reviews and I decided to go with the LG that I bought are the extra features are great capacity of the loans are excellent I don’t know I made the right decision to go with this washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Ok washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Year number 1 exactly and my washer has stoped working. It does do a good job washing and all however this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE UltraFresh vent system rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Great functions and the fresh vent system is excellent. Our last front-loader was impossible to keep from getting stinky v=but it is so easy to keep the flaps dry and clean!! Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer super quiet cleans really well clothes smell so fresh and saves you in detergent with the auto sensing feature

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    RUN, DON’T WALK TO GET THIS SET❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars are not enough for this washer/dryer combo! It’s great. It’s quiet, washes and dries everything perfectly and its super easy to use. It’s a little “techy” , which always scares me…but it’s done so well! I’m able to wash our heaviest queen sized down comforter FAR easier than in my previous machine. It does, sometimes get buched up and needs a little re-arranging for an extra spjn cycle- but thats not a big deal to me. I love this set! LOVE IT!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Top Notch Efficiency

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiency is top-notch with so many smart features it's never become easier to wash your clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer. Love that it self cleans. Only flaw I’ve had is that if I overload it’s spills a tiny bit of water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    General Electric

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and easy to us. Great features made easy to adjust to different types of clothes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent washer and dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this and the matching dryer. It was a replacement for a Samsung Bespoken set that was junk. The washer is fine. It does the job. The dryer needs to be improved. First it’s expensive so it shouldn’t be so loud. The lint trapped needs fixed. First make the holes bigger so it can actually suck in the lint. Plus the lint trap feels cheap and flimsy. That was the best thing about the Samsung dryer. Overall I would recommend them but I also only had them for 2 days.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has great capacity and I love the auto dispense feature and the venting feature to reduce mildew smells.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Dries quickly. The only complaint is the notification is so low (yes, we've adjusted it to it's loudest) we cannot hear it in the next room even tho there is no other noise in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Buy this GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Washer is Amazing! Our other GE was slight smaller, louder and would easily move with heavy loads. This one is quiet and stable.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 5 out of 5 stars

    5 star vent sytem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had product for almost 2 months. It works great and my football player loves the quick wash. love the color and no smell issues, it actually smells refreshing.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We greatly value your feedback and appreciate you taking the time to reach out to us about your washer. We love to hear how much you and your football player have been enjoying how quickly it operates. You are welcome to contact us any time with questions you may have as we are always here to help! -Chris@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine offers a variety of cycles and very simple to navigate through all fun tions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! The ability to fill the detergent with 50 ounces of liquid and not have soap all over the top is a game changer. I’ve done about 20 loads so far before the low soap signal showed. One of the big reasons I bought this is so I can keep the door closed and not have things stink from not drying the seal. This washer has a special feature that vents the door seal. That works great. I did try the wash and dry in the same load without switching to the dryer. That setting was going to take like 6 hours. I have to do some checking to see if that is typical. If it is, I’ll never use that setting. The clothes do get much dryer coming from the washer than my old washer. It seems to spin more water out. The blue color looks amazing in my laundry room too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer we love it very quite handes well spins clothes almost dry

    I would recommend this to a friend
  • Cons mentioned:
    Smell, Spin cycle

    Rated 1 out of 5 stars

    Not happy with this washer, only lasted 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer 2 years ago and it stopped spinning. I use the venting option however it still smells like mildew. Tried cleaning it out and change the filters but still doesn't spin and has a mildew smell. I just bought the GE Profile today and hoping that one will last longer than this washer did.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    AMAZING - great capacity

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this machine. The capacity is amazing. The anti microbial everything is superb. Love the attention to detail. The venting system is great... but it runs for more than 8 hours. I just leave the door open. The light goes off eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 4 out of 5 stars

    Well made washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s build good and does it’s job well. My wife is very much happy on its multi function and Wi-Fi notice is very convenient.

    I would recommend this to a friend