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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,219.99

Customer reviews

Rating 4 out of 5 stars with 106 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers find value in the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, large capacity suitable for bedding and other bulky items, and quiet operation. The convenient automatic detergent dispenser and ease of use are also frequently praised. The fast spin cycle is noted for leaving clothes relatively dry. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 106 reviews
  • Rated 5 out of 5 stars

    GE front load Washer with steam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my washer. I don't think I could have made a better decision.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good until it Broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good for 13 months and then the motherboard broke along with the door lock. Stuck with wet clothes in there for 2 weeks. Have a total tech plan which geek squad came out and there was no attempt to try to repair anything. Ordered a main board and new lock mechanism and will have to wait an additional week. The fresh vent doesn’t work as intended - it still would smell musty after using it after each wash.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you're having an issue with the motherboard and door lock, as well as the UltraFresh Vent system, and we'd like to help. For the motherboard and door lock issue, please continue working with your extended warranty provider, as they're truly best equipped to assist you in this case. As for the musty smell you're experiencing, we recommend trying the troubleshooting tips on page 34 of the Use and Care Manual in the "Bad odor inside your washer" section. You can locate the Use and Care Manual in the "From the Manufacturer" section of this product page. If these tips don't resolve the issue, please reach out to your service provider for further assistance. - Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Roomy Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer lots of room with lots of options , really love the detergent holding area

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this dryer! Looks amazing and drys very quickly and quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Works very well. It isn't super loud, and it gets the stains out very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how works, leaving the clothes very clean, no matter what detergent you use. Gentle with the clothes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you're loving your washer and the great cleaning performance it provides! Thank you for your recommendation—enjoy the fresh, clean results! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer ever had, very very quiet and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Keep itQ

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Quiet and love the auto detergent dispenser.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're enjoying your new washer. This is a wonderful model features our Smart Dispense technology. This technology allows you to save time and make laundry effortless with an intelligent dispenser that holds up to 32 loads of detergent and automatically dispenses the right amount each time! We're confident this unit will continue to f serve you well for years to come! - Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    A flawless Washing Machine so Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This washing machine is just as good or slightly better than the LG it replaced. I purchased this machine because the reviews said it could get parts when it is not in production.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after only 1.5 years!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine stopped working after a year and a half. The machine will turn on, but then click off after a few seconds. The screen goes blank. I called GE for service, but was told it was out of warranty. So then we called a local appliance repair person who diagnosed it as a problem with the Ultra Fresh Vent. She cleared the codes and it worked again for 2 weeks and then the same problem happened again. We just had another appliance repair person out today who says that the problem is with the main control board that will cost $420 to repair! We've already spent $154 in diagnoses, but it still is not even working. Seeing many other reviews here with the same problem! Sounds like a manufacturing flaw, that GE doesn't support. It's going to cost almost as much to repair by getting a new control board installed as we paid for it, with no guarantee that the new board won't have the same problem. So it looks like this machine is a piece of junk after 1.5 years that is headed to the dump.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're truly sorry to hear about the ongoing issues you've experienced with your washing machine and understand how frustrating this must be. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Washer and dryer set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my set I will purchase from y'all again I will let my family know how wonderful the washer and dryer is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. It’s quiet and does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we went back to GE. These are awesome. Best on market.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front end washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great catch can control it through the phone Very quiet fast spin cycle The machine The lights are great They made the drain pipes longer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not what I was hoping for, but overall, I like it better than the one I had

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Love this washer, best one I’ve ever had!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. The auto detergent dispenser is so convenient and the max spin gets the water out so well that it hardly takes any time to dry!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good deal for this promotion this a washing is g

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer. It has great capacity, I can wash my late comforters with no issues. The washer is quiet, and has all the features including WiFi connectivity to the matching dryer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are so pleased to hear you are loving your new washer. This has 5.0 cubic ft space that allows for large comforters and other bedding to clean well. This model also has the SmartDispense technology that allows you to save time and make laundry effortless with an intelligent dispenser that holds up to 32 loads of detergent and automatically dispenses the right amount each time. We appreciate you taking the time to share your feedback. Thank you for your purchase! Joyce@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Handles king size bedding with room to spare!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Ge Ultra fresh washer. My favorite feature is the auto detergent dispenser. But honestly every feature is great. I washed a king size comforter, sheets, pillow cases and it handled them no problem.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave your review. We are happy that you are enjoying the size capacity that your new washer unit has to offer. We think you will also be impressed with its many features. One we like is the WIFI Smart feature allowing you to start, stop and monitor your laundry from anywhere while receiving real-time notifications and updates. Dianna@GE Appliances GE_Appliances

  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Works great! Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the self detergent dispenser. I'm happy

    I would recommend this to a friend
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