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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 112 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, large capacity suitable for bedding and other bulky items, and quiet operation. The convenient automatic detergent dispenser and ease of use are also frequently praised. The fast spin cycle is noted for leaving clothes relatively dry. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 112 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Keep itQ

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Quiet and love the auto detergent dispenser.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're enjoying your new washer. This is a wonderful model features our Smart Dispense technology. This technology allows you to save time and make laundry effortless with an intelligent dispenser that holds up to 32 loads of detergent and automatically dispenses the right amount each time! We're confident this unit will continue to f serve you well for years to come! - Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    A flawless Washing Machine so Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This washing machine is just as good or slightly better than the LG it replaced. I purchased this machine because the reviews said it could get parts when it is not in production.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front end washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great catch can control it through the phone Very quiet fast spin cycle The machine The lights are great They made the drain pipes longer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase of the year

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever, time saver with the app. Si quieres darle upgrade a tu casa te lo recomiendo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we went back to GE. These are awesome. Best on market.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my set I will purchase from y'all again I will let my family know how wonderful the washer and dryer is

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after only 1.5 years!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine stopped working after a year and a half. The machine will turn on, but then click off after a few seconds. The screen goes blank. I called GE for service, but was told it was out of warranty. So then we called a local appliance repair person who diagnosed it as a problem with the Ultra Fresh Vent. She cleared the codes and it worked again for 2 weeks and then the same problem happened again. We just had another appliance repair person out today who says that the problem is with the main control board that will cost $420 to repair! We've already spent $154 in diagnoses, but it still is not even working. Seeing many other reviews here with the same problem! Sounds like a manufacturing flaw, that GE doesn't support. It's going to cost almost as much to repair by getting a new control board installed as we paid for it, with no guarantee that the new board won't have the same problem. So it looks like this machine is a piece of junk after 1.5 years that is headed to the dump.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're truly sorry to hear about the ongoing issues you've experienced with your washing machine and understand how frustrating this must be. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not what I was hoping for, but overall, I like it better than the one I had

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Love this washer, best one I’ve ever had!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. The auto detergent dispenser is so convenient and the max spin gets the water out so well that it hardly takes any time to dry!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good deal for this promotion this a washing is g

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles king size bedding with room to spare!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Ge Ultra fresh washer. My favorite feature is the auto detergent dispenser. But honestly every feature is great. I washed a king size comforter, sheets, pillow cases and it handled them no problem.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave your review. We are happy that you are enjoying the size capacity that your new washer unit has to offer. We think you will also be impressed with its many features. One we like is the WIFI Smart feature allowing you to start, stop and monitor your laundry from anywhere while receiving real-time notifications and updates. Dianna@GE Appliances GE_Appliances

  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Works great! Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the self detergent dispenser. I'm happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product overall. I bought this from outlet and it turned out to be a great investment in a price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the size, but most of all I love the price. Now I want to wash my entire wardrobe hehe.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love my washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love my washer. It can do so many things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's our best product, we have GE in all our appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional team, amazing service provided.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. It has a lot of features: dryer and vent, cold water wash, delicates, bulk items, etc. I would definitely recommend it to others.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy Customer Service is not Supportive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this review will be flagged due to not being the equipment fault. Best Buy not honoring a price match. the situation is that the price changed just a week after purchasing. I called 3 days after the window of price matching. I have purchased many large purchases from Best Buy. Best Buy will not honor the price match if you call late, even though the price was changed during your window of price match. I work in customer services and when a customer is looking for support. I mean resemble support. I try to help anyway I can. This will be my last big purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old washer was breaking down so we upgraded to this machine. It’s a really good washer. I didn’t realize it was also a dryer. We don’t use those settings at all since we bought a bigger capacity dryer. We’ve had this washer for about a month and we really like it so far.

    I would recommend this to a friend
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