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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 130 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers often highlight the overall performance, quiet operation, and large capacity of the 5.0 Cu. Ft. Stackable Smart Front Load Washer. The ease of use and convenient detergent dispenser are also appreciated features. Additionally, the fast spin cycle is a positive aspect for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 130 reviews
  • Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable product, very good for a household with family, has a large capacity to hold lots of clothes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! Gets the job done but super gentle on our clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this dryer! Looks amazing and drys very quickly and quiet

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sad GE Washer Customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dispenser drawer still developed mold just beyond the one year warranty period. Microband material and air venting did not prevent mold around the liquid auto dispenser. Air drying open tray does not prevent mold within dispenser.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your experience with the dispenser drawer on your unit. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your washer so we can further investigate. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box and works great! Cleans well and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    GE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are great, however, GE customer service not so great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good no issues would buy again would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Roomy Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer lots of room with lots of options , really love the detergent holding area

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. You can put a whole jug of detergent in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how works, leaving the clothes very clean, no matter what detergent you use. Gentle with the clothes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you're loving your washer and the great cleaning performance it provides! Thank you for your recommendation—enjoy the fresh, clean results! Lauren@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit noise n too low when take out the clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this items no extra job cleaning or collecting water. I recommend it, call me or a demostration

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer ever had, very very quiet and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front end washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great catch can control it through the phone Very quiet fast spin cycle The machine The lights are great They made the drain pipes longer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Keep itQ

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Quiet and love the auto detergent dispenser.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're enjoying your new washer. This is a wonderful model features our Smart Dispense technology. This technology allows you to save time and make laundry effortless with an intelligent dispenser that holds up to 32 loads of detergent and automatically dispenses the right amount each time! We're confident this unit will continue to f serve you well for years to come! - Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Best purchase of the year

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever, time saver with the app. Si quieres darle upgrade a tu casa te lo recomiendo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible - Do Not Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this 0 stars I would. It stopped working the second day it arrived - any cycle that ran with just hot water, would not fill. Cold water washes worked just fine. GE customer support was unable to send a technican out for over a week, at which point it was faster to return the product and have a new one delivered. Although Best Buy reviews reports no negative feedback - there is plenty of negative feedback about this washer online (specifically Reddit) that reports the same problem that I had.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear of your experience with this washer and the hot and cold water cycles. While we are confident that this washer will serve you well for many years to come, your feedback is extremely important to us. We will pass these comments along to our product team to review. GE_Appliances

  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we went back to GE. These are awesome. Best on market.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not what I was hoping for, but overall, I like it better than the one I had

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good until it Broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good for 13 months and then the motherboard broke along with the door lock. Stuck with wet clothes in there for 2 weeks. Have a total tech plan which geek squad came out and there was no attempt to try to repair anything. Ordered a main board and new lock mechanism and will have to wait an additional week. The fresh vent doesn’t work as intended - it still would smell musty after using it after each wash.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you're having an issue with the motherboard and door lock, as well as the UltraFresh Vent system, and we'd like to help. For the motherboard and door lock issue, please continue working with your extended warranty provider, as they're truly best equipped to assist you in this case. As for the musty smell you're experiencing, we recommend trying the troubleshooting tips on page 34 of the Use and Care Manual in the "Bad odor inside your washer" section. You can locate the Use and Care Manual in the "From the Manufacturer" section of this product page. If these tips don't resolve the issue, please reach out to your service provider for further assistance. - Julia@GEAppliances GE_Appliances

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