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Customer Ratings & Reviews

$848.99
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Comp. Value: $1,124.99

Customer reviews

Rating 4 out of 5 stars with 130 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers often highlight the overall performance, quiet operation, and large capacity of the 5.0 Cu. Ft. Stackable Smart Front Load Washer. The ease of use and convenient detergent dispenser are also appreciated features. Additionally, the fast spin cycle is a positive aspect for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 130 reviews
  • Pros mentioned:
    Detergent dispenser, Noise level, Overall performance

    Rated 5 out of 5 stars

    Quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet , very quick , very efficient. So far through 3 weeks no problems. The app feature is pretty neat letting you know when your load is done. Especially like the soap dispenser feature that allows you to fill 50oz of detergent. Spin cycle is very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good machine. I love the automatic soap dispenser.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed on the dent on full price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but a huge dent on the top like someone put a heavy item on it is heavy to load and the dent was not to noticeable but why should I pay full price I’m asking a slight refund I’m not bringing it back way to heavy please

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Washing Machine ever built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST WASHING MACHINE EVER!!! Do not buy this machine. Purchased 12/23 and have had nothing but problems. Oh and god help you when dealing with GE for support. Warranty is 12 months from date of purchase. At 18 months, the control board went out. GE said "pound sand". Called a local appliance repair guy. He fixed it, for $400. Three months later, broken again, so another $400. up and running. I'm now $800 in repairs on a $900 washing machine. fast forward to today... 1/14/2026... broken again, same symptoms, same drama, same cost to repair. Called another repair company, they told me not to waste my money. It WILL happen again. They had replace 50, yes five zero of those control boards on various GE model washing machines in the last 14 days. Both repair companies told me the GE is the worst washing machine ever made and GE won't do anything about it. The replacement control boards are the same garbage they came with. GE also will not credit or update the boards to fix the issue. Most companies are at least willing to send you the part at no expense, or send out a service bulletin about the issue... But not GE! Also dont get me started on the moldy smart dispenser and terrible spin cycle. Save yourself the heartache and financial burden and don't BUY GE.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are so sorry to hear that your washer isn't operating as expected. We want to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! We had Geek Squad come out and install the units. They did a great job and gave me a quick but thorough overview of the machines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer& Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade to our new home. Easy to use and so fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and describe and provide the correct information regarding this item I’m so happy I have this unit

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to be able to was a king size comforter. I live the self dispensing detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Rasy to use. Steam works great. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. Washes great no sound saving energy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a very nice washer and uses less water than our previous top load washer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 18 months of normal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to start a load and the door lock light flashed and the machine turned off. I ordered a new door lock and changed it. Now it has new codes that the dispenser motor isnt working and the vent in the front is part of that error too. Smh. Does anything last anymore?

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review so we can research your situation. -Vikki@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Dangerous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the machine for 13 days and the glass front shattered.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, pictures if available, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 replacements and 3 GE service calls, my washer continued to shake and make loud noises with light loads. I would never order this. Switched to a LG washtower

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 weeks old and will not spin clothes dry. Slow speed no matter what setting. Best Buy gave me GE phone number, left in the cold with faulty washer and a $1000 bill!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    GE WASHER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job quietly and efficiently. Large enough for comforters and pillows. Would definitely recommend it if you’re looking for a new washer with more capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Leaves Laundry super clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is easy to use, quiet and leaves laundry clean. However, the front door was leaking due to a missing part . I called the manufacturer, they came out right away and fixed it. Overall I’m happy with my purchase.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for leaving your awesome review! We're glad you were able to get your washer door repaired with us and we know this unit will serve you well for a long time to come. GE_Appliances

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine! We purchased this for our new home. The capacity is huge, and I can finally wash large items like our king-size comforter and dog blankets without issues. The clothes come out much cleaner and smelling fresh compared to my old washer. It is also incredibly quiet during the wash and spin cycles, which is a major plus since my laundry room is next to our bedroom. Extremely satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great machine for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine we use it several times a week and haven’t had any issues it works like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my washer but I can never get it to let me use the more water option which confuses me. Other than that it works good.

    I would recommend this to a friend