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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,129.99

Customer reviews

Rating 4 out of 5 stars with 113 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers find value in the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, large capacity suitable for bedding and other bulky items, and quiet operation. The convenient automatic detergent dispenser and ease of use are also frequently praised. The fast spin cycle is noted for leaving clothes relatively dry. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 113 reviews
  • Rated 5 out of 5 stars

    A great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old washer was breaking down so we upgraded to this machine. It’s a really good washer. I didn’t realize it was also a dryer. We don’t use those settings at all since we bought a bigger capacity dryer. We’ve had this washer for about a month and we really like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sad it didn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had really loved this washer but I had to return it due to being defected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a second one. First one only lasted 4 years. I’d get the 5 year protection plan. Little pricey. Lots of options, WiFi connection is handy to tell you when it’s done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% love! I couldn’t be more excited about this machine. Amazing product, amazing quality, amazingly fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase washer Is quiet and smells great best quality machine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big quality issue, buyer beware! I have owned this washer for less than 2 years and just recently it stopped draining and spinning. Turns out the inverter board needs to be replaced. This is a common issue for these machines, please reconsider before buying!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We apologize for the issues you're having with your washer not draining and spinning. We're confident the washer will work well for you once that board is replaced. If you need to get in touch with Bodewell (GE Appliances' team of appliance care experts) about this, they can be reached at 833-426-3393. GE_Appliances

  • Rated 4 out of 5 stars

    GE Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very low to the ground, really needs pedestal for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation crew was excellent. Knowledgeable about machine’s operation, how to properly connect machine to our fixtures, were respectful in dealing with us, the customer. Great crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really an amazing option without breaking the bank. Love the smart hq app that notifies you of your washing and drying to avoid leaving any clothes behind. Would recommended this product to anyone going new while being price conscious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great so far. I feel both items will serve me well..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman pushed so hard for this machine and i don't see any of the benefits he stated. You need to run the spin cycle twice to wring out your clothes properly. The clothes doesn't look clean. The only good thing about this machine is it looks good. The steam feature is a joke.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received outstanding services. The salesperson was professional, patient, and

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 18 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 18 months, the washer stopped working in the middle of a cycle and diagnostics showed five different part failures. The technician said it was gonna cost more to repair than to replace so I am purchasing a difference washer from a different brand.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about the difficulty you had with your washer. If you still have the unit, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is big and the esthetically pleasing. The new washers do not fill up with as much water which is the only drawback.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a little of 1 year of having this washer, the drain pump stopped working, and the inverter motor burned up. This machine is full of cheap garbage parts that don’t last, and is a complete waste of money.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear you've had this experience with your washer and would like to get a few more details. Please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Failed after 14 months of light to medium use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 14 months ago, the control board has already gone bad and I’m stuck with a large repair bill that’s half the price of a new machine. I’m 2 months out of warranty with either having to pony up for the repairs or buy a new machine. $1000 down the drain. Avoid GE like the plague.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We know any issue with your washer must be difficult to deal with, especially as you’ve only had it a little over a year. We want to help. Please send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review, any case or confirmation number you may have and your contact information. With that information, we can certainly look into your situation further. -Sarah@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    So glad I went with GE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much so pleased! Washes are quiet and washes are very efficient! Would recommend to anyone in the market for new washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Excellent, works great. app is very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value washer. Really enjoy the auto dispense and auto vent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great`washer does everything well and the automatic dispenser takes the guesswork out.

    I would recommend this to a friend
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