Customer Ratings & Reviews
- Model:
- GFW655SSVWW
- SKU:
- 6558669
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the overall performance, quiet operation, and large capacity of the 5.0 Cu. Ft. Stackable Smart Front Load Washer. The ease of use and convenient detergent dispenser are also appreciated features. Additionally, the fast spin cycle is a positive aspect for many users.
This summary was generated by AI based on customer reviews.
Great Crew!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation crew was excellent. Knowledgeable about machine’s operation, how to properly connect machine to our fixtures, were respectful in dealing with us, the customer. Great crew!
I would recommend this to a friendWashing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100% love! I couldn’t be more excited about this machine. Amazing product, amazing quality, amazingly fast.
I would recommend this to a friendPretty Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman pushed so hard for this machine and i don't see any of the benefits he stated. You need to run the spin cycle twice to wring out your clothes properly. The clothes doesn't look clean. The only good thing about this machine is it looks good. The steam feature is a joke.
No, I would not recommend this to a friendBest washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase washer Is quiet and smells great best quality machine
I would recommend this to a friendWasher & Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great so far. I feel both items will serve me well..
I would recommend this to a friendPurchases
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received outstanding services. The salesperson was professional, patient, and
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is big and the esthetically pleasing. The new washers do not fill up with as much water which is the only drawback.
I would recommend this to a friendDo not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big quality issue, buyer beware! I have owned this washer for less than 2 years and just recently it stopped draining and spinning. Turns out the inverter board needs to be replaced. This is a common issue for these machines, please reconsider before buying!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We apologize for the issues you're having with your washer not draining and spinning. We're confident the washer will work well for you once that board is replaced. If you need to get in touch with Bodewell (GE Appliances' team of appliance care experts) about this, they can be reached at 833-426-3393.
So glad I went with GE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very much so pleased! Washes are quiet and washes are very efficient! Would recommend to anyone in the market for new washer!
I would recommend this to a friendBroke after 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 18 months, the washer stopped working in the middle of a cycle and diagnostics showed five different part failures. The technician said it was gonna cost more to repair than to replace so I am purchasing a difference washer from a different brand.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the difficulty you had with your washer. If you still have the unit, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances
buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great`washer does everything well and the automatic dispenser takes the guesswork out.
I would recommend this to a friendFailed after 14 months of light to medium use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 14 months ago, the control board has already gone bad and I’m stuck with a large repair bill that’s half the price of a new machine. I’m 2 months out of warranty with either having to pony up for the repairs or buy a new machine. $1000 down the drain. Avoid GE like the plague.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know any issue with your washer must be difficult to deal with, especially as you’ve only had it a little over a year. We want to help. Please send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review, any case or confirmation number you may have and your contact information. With that information, we can certainly look into your situation further. -Sarah@GEAppliances
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value washer. Really enjoy the auto dispense and auto vent
I would recommend this to a friendLove it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Excellent, works great. app is very useful.
I would recommend this to a friendDO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within a little of 1 year of having this washer, the drain pump stopped working, and the inverter motor burned up. This machine is full of cheap garbage parts that don’t last, and is a complete waste of money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you've had this experience with your washer and would like to get a few more details. Please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances
Shakes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was delivered & set up. When spinning, washer shook so bad it would bump in to the dryer. The company came back out but could not get the washer to stop shaking when spinning. We had to return the washer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback. User experiences with our products matter to us, so we appreciate you taking the time to share. -Vikki@GEAppliances
Purchasing Manager
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had 4 different service calls on this washer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear this. If you are continuing to have issues, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review. -Vikki@GEAppliances
Frustration with order delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order delivery is not getting scheduled and even customer care is not able to help.
No, I would not recommend this to a friend- Pros mentioned:Capacity, Detergent dispenser
You know you want it. It’s great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only “complaint” I have is the sound level when this thing is really running fast. But, that’s not a deal breaker for me. No such thing as a silent washer! It cleans very well and I love the large capacity smart detergent dispenser. Fill that sucker up and then you just throw laundry in and press go until you need to refill the dispenser. One less messy step when doing laundry and there’s no tray to clean out. It can also control my dryer but I don’t really use that functionality. Though if you were very short or you had young laundry helpers that would be a great feature if you had these stacked, the controls are pretty high up for the dryer when stacked. Love this combo!
I would recommend this to a friend - Pros mentioned:Noise level
washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well built, quiet and does a very good job washing.
I would recommend this to a friend
