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Rating 4.2 out of 5 stars with 116 reviews

80%would recommend to a friend.

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80%
would recommend to a friend
Page 1 Showing 1-20 of 116 reviews
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Susan

    |
    Posted .
    Owned for 1 month when reviewed.

    I don’t know if mine have problem but don’t clean the clothes.... the water is too little the detergent doesn’t go down and even when the process is done.. I don’t know I’m not satisfied at all with my purchase and I’m trying to call the company to see how they can replace it or fix it or something. Don’t buy it

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi Susan, thanks so much for your review. We're sorry to hear about the issues that you've had with your washer! The Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. - It is not recommended to manually add more water to the washer. Some models have a Deep Fill option which adds additional water to the wash load, regardless of whether you used a manual or a load-sensing fill. You can use this Deep Fil function by pressing the pad once to add 3 gallons of water to the load or you can press and hold the pad for 3 seconds to tell the washer to fill to its max capacity. - For your detergent issue, if you're adding detergent to the Smart Dispense tank, you would need to make sure that the Smart Dispense option is selected on the control panel. If you're wanting to add detergent directly to the wash, you would need to make sure the Smart Dispense option it turned off. We hope that this is helpful! If you have other questions, feel free to send us an email or reach out to us on social media. Stay safe. -Michael@GEA GE_Appliances

  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Ease of use, Features
    Cons mentioned:
    Balance, Noise, Spin cycle

    Rated 4 out of 5 stars

    Large Capacity

    |
    Posted .
    Owned for 1 month when reviewed.

    The first one that I received was defective. Best Buy promptly replaced the item. The replacement washer worked as expected with a large load capacity. The auto dispense feature is nice and makes it a breeze to just load and go. The only con would probably be the machine can be easily off- balanced. There is an auto balancing feature that kicks end after thirty seconds of sensing the balancing issue where it drains, refills and tries the spin cycle again. This occurred when trying to wash a few light items that included one towel, where the one wet towel created the off-balancing issue and a loud and obvious dancing of the machine. So given that it is a high load capacity machine, it is not really designed to wash a few simple items at a time. Mindful of that, it is great as a large household washing machine. Further, the WiFi feature is not really useful.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Spin Cycle Failure

    |
    Posted .
    Owned for 9 months when reviewed.

    I typically don't write reviews but this washer is not my favorite. I constantly have to use drain and spin cycle if my loads are more than 1/2 full of the tub. What is the point of having such a large machine if it doesn't function correctly and spin all the water out of the clothes if you can only fill it half full. Very disappointed to say the least and the other thing just to note, if you are a person of 5'3" or less, you will have a very difficult time reaching the clothes like socks, underwear or anything that lays on the bottom unless you uses a step ladder. No fault of the machine but thought you may want to know.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great Washer

    |
    Posted .
    Owned for 1 month when reviewed.

    This thing is huge. I have to use a stool to get all the clothes from the bottom. I love that there’s no agitator so you can wash bulky items. I’m haven’t used all the settings and probably won’t. I really didn’t like that most of the presets wash in warm water. But, I really just needed a basic washer. This does the job and it does it well.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning quality, Quiet
    Cons mentioned:
    Cycle options, Spin cycle

    Rated 4 out of 5 stars

    This washer is Ok

    |
    Posted .
    Owned for 5 months when reviewed.

    This washer is ok. It took a few washes to figure what settings are best for my specific household. Settings must to be set to heavy towels prewash, max spin, heavy soil & extra water if you want your clothes to be clean so a wash takes a minimum of one and one half hour. None of the other settings are of use if you have dirty kids clothing. This machine has cycles of just soaking so gentle cleaning not useful for soiled clothes. There is option to soak or prewash cycles if needed. Powdered detergents do not dissolve in this wash leaving a residue especially on dark clothes. You’ll need to have a step handy if you are shorter than 5 ft 5 because you will not be able to reach the bottom of this washer because it’s very deep. The machine will shut down if load is too heavy or unbalanced during washing, so you would have to start long wash all over again since there aren’t any options to resume cycle without restarting and rebalancing the entire wash. It does not drain if too many towels (so no more than 5 towels in addition to regular clothing) but you can resolve by adding drain & spin cycle after. You have to be careful not to open lid without checking digital display reading lid locked or plastic lock latch would be damaged. This washer is a good choice only you’re willing to pay more if you like the fancy digital settings with the millions of options which were of no use to my particular household of messy kids. I had to purchase this because everything was on backorder. It’s a quiet washer, looks nice with the glass top. The plus side is that you can fit large blankets or bedding.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, Thanks for reaching out! We are so sorry to hear that you are not entirely satisfied with your appliance. Your comments will be taken into further consideration! Thanks. -HannahGEA GE_Appliances

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    We love our new washer!

    |
    Posted .
    Owned for 1 month when reviewed.

    A pleasure to use. A large (for me) capacity washer able to wash comforters and rugs using less water than our last washer. The washer is deep requiring some stretching to retrieve clothes. Don't forget to order new mesh hoses (instead of rubber hoses-they don't last as long), the washer does not come with them. Replace your old hoses! If you have an older drain, you may have to order a new drain hose also to hook into the drain. Tip: Tighten hoses as much by hand, then tighten a quarter turn more with a wrench. I used a sharpie to mark it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, Gaimji - We truly appreciate your review. We're glad to hear that you're happy with your new washer. Your model has a lot of great features we know you'll love. Thanks for being a part of the GE Appliances family! -Mikayla@GEA GE_Appliances

  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Very pleased with quality of finished laundry.

    |
    Posted .
    Owned for 1 month when reviewed.

    Washer is very deep..difficult for short person to reach items. Still trying to figure out water station feature.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Large washer, a bit too deep

    |
    Posted .
    Owned for 1 month when reviewed.

    If you are looking for an oversized washer this is it. Only complaint, if you are under 5'6"it's hard to reach the bottom....invest in a step stool.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    3 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Its ok

    |
    Posted .
    Owned for 2 months when reviewed.

    gets unbalanced very easy. Never enough water to get the clothes clean

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Solid Washer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Seems to work well so far. Only 4 stars because it seems to use a lot of detergent.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Extremely Large

    |
    Posted .
    Owned for 1 month when reviewed.

    My husband and I purchased this GE 5.2 cubic foot, high efficiency washer when our Kenmore Oasis Elite washer of 14 years needed replacing. Although the washing machine is nice, it is a bit too large. E.g., for a small load, I sometimes have to go on my tiptoes to retrieve the wash from the bottom of the washer (I'm 5'5"). I am also not a fan of not having an agitator as often the items being washed get all tangled. In addition, the elastic in some garments has deteriorated in this washer, therefore, I will now have to start washing certain items on the gentle cycle when I didn't have to do that with my previous washer.

    Features

    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,
      Thanks for the review! We appreciate you choosing GE Appliances and it's a pleasure having your business. We apologize for the issues you've had with this washer and we'd like to help. We found that tangled, twisted or knotted clothes are usually the result of wash loads that were not properly sorted. To keep this from happening avoid mixing heavy items with light items, avoid putting too many or too few items in the washer and make sure you set the proper water level for the size load you are doing. If you have any questions let us know. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Features

    Quality
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    GE Washer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I have had good luck with GE washers. I only wish I could have received an agitator.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love it!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Only have the machine just about a month, but so far I love it. You can load the machine and delay the start or start from your iPhone when out, I haven’t tried it yet. Love the fact I don’t have to put detergent in for every use, it automatically puts it in based on the load size. Only down fall for me is that I need a step stool or gripper to remove clothes because I am only about 5 ft So far it hasn’t gone off balance like a lot of reviews stated. Now I have to save up for the large load dryer.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

    |
    Posted .
    Owned for 4 months when reviewed.

    Bought this product because of excellent review and because it was recommended by a family member. I can say that I am not disappointed. This product is worth the price. Initially, needed the dryer only but the because of the review and wanting to match the new dryer I picked which is also GE brand, then have decided to buy both together. I have been using these GE washer and dryer and definitely will recommend to everyone considering buying or replacing their washer and dryer.

    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    GE 5.2 Cu Ft High Efficiency Top Load

    |
    Posted .

    I am very satisfied with my GE Top Load washer. I had a front load and was not happy with it. This washer lets me wash my blankets with no problem. I had been looking for a washer for a while. I had looked it up and it said this washer was a good one.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Makes me (almost) not hate doing laundry!

    |
    Posted .
    Owned for 1 week when reviewed.

    I loathe laundry. It is the bane of my existence. But this washer makes it so easy, it's hard to complain. I love the detergent dispenser, the water station, and all the different settings and ways you can customize the settings.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    New washer

    |
    Posted .
    Owned for 1 month when reviewed.

    I bought as a gift and they can't stop raving about it so I'm gonna buy myself one soon.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good washer

    |
    Posted .
    Owned for 1 month when reviewed.

    We were happy when it arrived, they set it up quickly and it worked good. We do at least a load a day. The only reason we gave it 4/5 was because we had to wait for it to be delivered,

    Features

    Value
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Evas, thank you for your review. We're glad to hear that you have been overall pleased with your new washer. We're always happy to help should you have questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA GE_Appliances

  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great washer!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    It was just too deep. I couldn't reach the bottom and I'm 5'5".

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    highly recommend

    |
    Posted .
    Owned for 1 month when reviewed.

    Fantastic washer, glad we purchased ... the "in app" technology is fantastic for us because our laundry room is downstairs so this way it's impossible to forget about laundry siting in the washer or dryer

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing and welcome to the GEA family! It's always exciting to get a new appliance and we're glad this one is accommodating your home well. It's a pleasure having your business and if there are any questions or concerns let us know. Have a great day! -Sylvia@GEA GE_Appliances

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