Customer Ratings & Reviews
- Model:
- GRF400SVSS
- SKU:
- 6576455
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the 5.3 Cu. Ft. Freestanding Electric Range, particularly its cleaning performance and heating speed. Users find it easy to use and appreciate the oven's performance. The sleek design and affordable price point are also well-received.
This summary was generated by AI based on customer reviews.
The bottom left stove does not turn off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item from Best Buy and the atove bottom burner does not turn off. This product i do not recommend and the manufacturer warranty they come or service you 1 to two weeks out. The problem is still not fix and Best Buy does not allow me to return the range or exchange it
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear about your experience. We recommend turning off the power supply to your range and then call our GE Appliances team of experts Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your range evaluated and repaired .We're confident they will remedy the issue you're having. -Vikki@GEAppliances
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this sept 6th. Still have not received it
No, I would not recommend this to a friendBrand response from GE Answers
Posted .For issues with delivery & installation please call the Best Buy team directly at 888-237-8289 For issues with a broken or non-working appliance, please call the Best Buy team directly at 800-433-5887.
Damage product no customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service I really dislike buying appliances from Best Buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. We encourage you to reach out to Best Buy directly for assistance with the damage issue by calling: 1-800-433-5887. If Best Buy is unable to assist, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your range so we can further investigate. -Don@GEAppliances
Not worthy the trouble
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large cook top not secure in back, exchanged got another bad stove. Not worthy your time or frustration
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
Nice stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very basic stove. That’s all I need. It works well.
I would recommend this to a friendDo not buy a GE product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get a 1 year warranty through GE. They have no wiggle room on this. My GE oven died completely after 2.5 years and I was offered a 25% discount on parts.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for bringing this to our attention. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
