Customers are satisfied with the 50-Pint Energy Star Portable Dehumidifier with Smart Dry's overall performance and quiet operation, noting its effectiveness in removing moisture from the air. Many appreciate its ability to work efficiently and quietly in various environments. However, some users find the drain bucket design challenging to use. The dehumidifier is praised for its excellent moisture removal capabilities.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 128 reviews
Rated 5 out of 5 stars
Daily Dehumidifier
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has made a huge difference to my place.. currently living in a converted living space where the humidity was horrible, always around 75-83% and it made the place feel way colder than it was… but since buying this, my place is around 36-45% humidity.. I do have it set to smart mode so it can start and shut off when it needs too.. I’ve only had it ever turn off when the water catcher gets full. This unit (atleast in my place) gets nearly full in around 24 hours so I do have to empty it daily but I don’t mind.. it still impresses me dumping out all the water and knowing that it’s no longer in the air.. this unit is well worth the cost, even though I thought it was high at the start, I would definitely recommend. Using this in around a 300sqft place and it’s made the quality of living improve greatly.
I would recommend this to a friend
Rated 4 out of 5 stars
Unfortunately It’s noisy
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works really well and I appreciate the humidistat option to fine tune humidity levels. The body panels on this unit vibrate constantly when it’s running which is quite loud so I would not use this in a room where you need to hear anything other than the dehumidifier.
I would recommend this to a friend
Rated 5 out of 5 stars
Works Perfect
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a lot of windows in the living area and the morning seems to have high humidity. I was very impressed by this machines ability to pull the water right out of the air. It's not very quiet. But quite enough where it doesn't bother us while asleep.
I would recommend this to a friend
Rated 5 out of 5 stars
Efficiency
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m very satisfied with this product. My home smells much better, and there’s no humidity at all.
I would recommend this to a friend
Rated 1 out of 5 stars
E6 error code
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked well for 3 months but now I kept getting the E6 error code. GE said there is no fixing it. I will have to buy a new one. Buyer beware.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Avoid a headache, avoid this unit
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn’t last 90 days. E6 error code started showing up after 60 days. Did a hard reset and it operated for a day or two before the E6 code returned. Then it wouldn’t cycle to dehumidify, just the fan running constantly. Best Buy was no help because it was past their short return period so STILL trying to get replacement issue resolved with GE. Steer clear of this unit and beware of GE “Good Will” certificates
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We appreciate you reaching out and bringing this to our attention. Know that this is not what we would expect from our units and hope to earn your trust back. If the issue with your unit has not been resolved and you need further assistance, please send us a PM/DM on any of our social media pages and please reference this review.
Rated 1 out of 5 stars
Expensive and not durable
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Used this product for only 7 months before the error code came up for the first time. Troubleshooting helped clear the code but unit would still not work properly. GE Manufacturer warranty is a joke as they take 6-8 weeks to reimburse you in the form of a check AFTER you purchase the same unit with your own money.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We appreciate you sharing your experience with the warranty process for your dehumidifier. Your insights and feedback are valued. -Vikki@GEAppliances
Rated 1 out of 5 stars
Does not last long and expensive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Two of these dehumidifiers died in 6 months (second one in 7 weeks). Stay far away from GE, it’s more expensive and does not last that long. I was saved by Best Buy total tech as other reviews mentioned GE’s warranty gives you the run around. Had the E6 error pictured that many others have dealt with.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We truly apologize for the experience you're having with this unit. We'll be sure to forward your valuable feedback to our product design team for review. We hope you allow us to work hard to earn your trust again in the future.
Rated 1 out of 5 stars
SCAM DO NOT BUY
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Same issue as the laste one 45 days and error e6. Warranty is “ BUY ANOTHER JUNCK BOX AND WE WILL ISSUE A REBATE”. I will be contacting consumer services. This is pathetic
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We would like to gather more information. Could you please send us a PM/DM on any of our social media pages and please reference this review. Dianna@GE Appliances
Pros mentioned:
Noise level, Overall performance
Rated 4 out of 5 stars
Workhorse!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an great dehumidifier. You can set the low humidity you want in the house and it will work accordingly. It will let you know when it is full. It's very quiet. The only reason I didn't give it a five star rating is because of the slight awkwardness in removing the water collection bin when it is full. There is a handle on the bin but it seems a little dicey when the bin is heavy. Just remember to pull the bin out and support it underneath.
I would recommend this to a friend
Pros mentioned:
Noise level, Overall performance
Rated 5 out of 5 stars
Good value
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Quiet, efficient….pulls plenty of moisture from the basement. My only concern is should I drop the collection receptacle it will crack for sure. It should be made of a durable plastic.
I would recommend this to a friend
Rated 4 out of 5 stars
Definite improvement, pleased with purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definite improvement over my previous dehumidifier (Hisense). This has a large tank while being the same overall size, so less frequent emptying. Noise level - definitely not quiet but not awful. Not much difference in noise level between low and high settings. The full alarm is able to be heard but not obnoxious. I like the Smart feature. The air it puts out is also not as hot as my previous one. It still feels warm on a hot day, but isn't too bad. I need to run a dehumidifier when air conditioning isn't needed for temperature control, but it would be nice if I could find one didn't blow out hotter air than the room. Lost a star for noise and warm air, but pleased overall.
I would recommend this to a friend
Brand response from GE Answers
Posted .
We appreciate you taking the time to share your experience with your new dehumidifier. -Vikki@GEAppliances
Rated 1 out of 5 stars
HowToEmptyaBucketWithoutKickingIt
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1) Terrible bucket design makes it extremely difficult to remove without a lot of effort. I've gone through a lot of different dehumidifiers and this is the first one where I couldn't easily get the bucket out including older models w/o handles.
2) The fan is on the top of the unit instead of on the front panel so you cannot rest anything on top of the unit nor place it under a shelf. It'd also so be nice to have air blowing towards the wet floor instead of the ceiling.
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It is effective at taking moisture out of the air. The full light keeps flashing even if the unit is manually powered off. You have to empty the bucket and reposition it to turn the light off so you cannot let the bucket dry out on its own.
Note, no quality brand dehumidifier seems to last more than 3 years. My LG stopped working which is why I bought this.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We appreciate your feedback and bringing this to our attention. We don’t foresee you having any trouble in the future but if you do happen to need anything know we are here and happy to help. We are always looking for ways that we can improve, so we will let our product team review and will take your feedback into consideration on future builds.
Rated 4 out of 5 stars
Good product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a fine and effective product, but has some physical design shortcomings. Our old dehumidifier had a handle indentation on the front of the bucket for easy removal. This one does not and I didn’t realize how inconvenient its absence would be. You have to remove the bucket by grabbing on both sides and it’s easier to spill water. Still possible to remove the full bucket but much less convenient.
Of course, if you will be using the drain in the back and connecting a hose, the lack of a front bucket handle will not be a factor.
I would recommend this to a friend
Rated 5 out of 5 stars
So far so good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Running continuous on high. This model is a design departure from their mainstay GE model ADEL50LW 50-pint. This new version has a sleek gloss gray exterior finish. The drain bucket is a bit harder to get a handle on because it is so smooth. Pull the drain bucket out carefully and here is a handle on the top of the bucket that is recessed at the top Pouring the water out is a bit more difficult too with from the spout and the top with spillage. Still I think the GE model dehumidifiers are probably the best value out there. I got 8 years of use out of one and a few years out of others, one returned after a week. My champion still is the originally 1981 25-pint Admiral Dehumidifier HMG93100 still running to this day in my basement.
I would recommend this to a friend
Rated 1 out of 5 stars
Only works for a couple months
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this in midJune, by midAugust it had stopped working and was displaying an E6 error message. Looking through reviews on other sites this seems a common issue. I had to fight with GE to get them to honor their stated warranty as originally they only offered a rebate of the purchase price minus sales tax towards the purchase of a new GE dehumidifier that I had no guarantee would work longer than this one.
No, I would not recommend this to a friend
Pros mentioned:
Noise level, Overall performance
Rated 5 out of 5 stars
GE dehumidifier
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well. Quiet. Tank size ez.to handle, yet large enough to allow reasonable interludes between emptying. Does the job.
I would recommend this to a friend
Pros mentioned:
Noise level, Overall performance
Rated 5 out of 5 stars
Shawn M
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works flawlessly and very Quiet!
Would recommend to anyone that has a metal building with foam insulation!
Controls moisture perfectly!
I would recommend this to a friend
Pros mentioned:
Noise level, Overall performance
Rated 5 out of 5 stars
Dehumidifier
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very quiet and easy to use. Working great so far, happy with the product
I would recommend this to a friend
Pros mentioned:
Noise level, Overall performance
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quiet, runs great. Has chime reminder for full tank and filter cleaning.