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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 3.8 out of 5 stars with 135 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are satisfied with the 50-Pint Energy Star Portable Dehumidifier with Smart Dry's overall performance and quiet operation, noting its effectiveness in removing moisture from the air. Many appreciate its ability to work efficiently and quietly in various environments. However, some users find the drain bucket design challenging to use. The dehumidifier is praised for its excellent moisture removal capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 135 reviews
  • Rated 4 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly takes water out of the air very well. Unfortunately it drips when I take the "bin" out to empty it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dehumidifier number 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement and is working okay so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Dehumidifier !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier blew me away ! It dries out the area fast but doesn't over heat the area as many dehumidifiers will do when running. With the built in Humidistat it automatically maintains the humidity level to where you set it. It works so great and I was so happy with I went back back and purchased another one for my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tried many different brands of dehumidifiers and this one by GE is, by far, the best we’ve had. It is quiet and extremely efficient, shutting off when it reaches the desired humidity level, then turning on automatically when that level gets too high. It is on wheels and hooks up easily to a drain hose for easy water dispensing to our drain. We are VERY pleased with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable Dehumidifier at a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dehumidifier performance. recommended even though we had to return the first unit for a faulty water collection drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My new dehudmifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My room is much dryer now that I have a dehumidifier in it. It is very quiet running.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First unit did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one of these I bought did not work at all. Had to take it back. Best Buy did exchange it with another of the same unit without any hassle.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you originally received a defective dehumidifier. We're glad to know you were able to get a replacement, and we're confident it'll serve you well for years to come. GE_Appliances

  • Rated 5 out of 5 stars

    Replacement Dehumidifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier replaces a similar dehumidifier that had a pump mechanism that failed in less than a year of operation. This replacement dehumidifier is operating just fine with a hose draining to a sump pump facility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Desumidificador

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to replace an older GE Humidifier model, same capacity. It works fine, quieter than the older one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is being used for our basement and it does a fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love our unit!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, easy setup, nice design! We love this unit. This is the 2nd one that we have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Dehumidifier!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the auto feature it works like charm its in the basement. I hope it last a long time. Its a GE.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke in less than a year

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulled moisture out really well and fast but it is louder than other dehumidifiers on market. Had an LG one that ran for years but this one, gave me an “Eb” error code within 9 months of use.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We encourage you to contact warranty support at 1-866-907-1655 to discuss any options available to you. -Vikki@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Does not last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second unit, the first one lasting only a few months before throwing the E6 error code of death. I only purchased the second one because the of the way GE's warranty works, which only pays what you paid for the first unit on a direct replacement. I had to contact GE today because my second unit has thrown the E6 code. This unit lasted about 11 months, so that was better than the first. However, the unit has gone up in price by $85 since I last purchased it, so I don't see myself purchasing it again. They scheduled a repair tech to come out this week, so fingers crossed that it will at least limp along a bit longer. I had a difficult time finding a dehumidifier that fit my needs for an unfinished basement that is only moderately heated in the winter, which is why I chose this one specifically, but I will begin searching for a replacement.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your experience and we're sorry to hear that your unit is not functioning properly. We're confident the technician will provide the best resolution. If you need assistance after your service appointment, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dry basement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a fine job keeping our whole basement dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great problem solver for humidity issues.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. We have humidity issues in our basement and this is the first summer we have not had any concerns. It is easy to drain and not too loud. This is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use - great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to attach drain hose. Percentage read out at top of unit makes it easy to monitor humidity level. Brought down humidity in my basement from 68% to 45% in a matter of hours.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are so glad to hear that your new dehumidifier is working well. Thank you so much for choosing GE Appliances for your home! GE_Appliances

  • Rated 5 out of 5 stars

    Good dehumidifier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. easy to empty and was fairly quiet running also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a larger basement. A little noisy but if it’s in an area where that’s not a concern it’s a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for a dehumidifier that kept freezing. This model is very solid and quite for the price. Perfect for our family basement.

    I would recommend this to a friend
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