Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 3.8 out of 5 stars with 135 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are satisfied with the 50-Pint Energy Star Portable Dehumidifier with Smart Dry's overall performance and quiet operation, noting its effectiveness in removing moisture from the air. Many appreciate its ability to work efficiently and quietly in various environments. However, some users find the drain bucket design challenging to use. The dehumidifier is praised for its excellent moisture removal capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 135 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice dehumidifier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice unit. Works great and I have added the hose to auto drain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a decent price. So far so good. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set it up and forget it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for 5 months. Works around the clock and efficiently. Never have to worry about it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inaccurate and overpriced

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit for my main level of my house and ending up returning a week later. The humidity reading is way off. I had two other humidity readers next to it – both shows 60% humidity while the machine would show 40%. I even brought up my other unit from the basement – it also matched the other readers of 60% proving that it was way off. I will say that you can straight up turn it on non-stop – it does pull the water from the air. Don’t use the eco mode – it heats the room. I wanted something to only kick on when the AC was running a lot during the summer. Running this unit in eco mode nonstop would remove the humidity but also heat the room, which would trigger my central air to run again, which would add humidity…. It is also loud and would sometimes make sputtering noises as it cycled through its processes. On top of that, for $300, you would expect a pump for (my other unit that was $150 cheaper) came with one – kind of a let down this one did not.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback on your experience with our dehumidifier. We are sorry to hear it didn't meet your needs and you had to return it. When a dehumidifier is first installed, we recommend allowing at least 3-4 days to remove moisture from the room to maintain the desired dryness. The dehumidifier is dehumidifying the air as well as the moisture from walls and objects in the room. If you have any prepurchase questions in the future, please reach out to us directly. We are always happy to help! Joyce@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Dehumidifier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this dehumidifier. Runs quietly and efficiently in our new home! Just what we were looking for. Great product for the money!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit never performed well. The Smart dry feature never accurately sensed the humidity in the room, and you constantly had to adjust the setting in order to get the unit to operate. Now, in less than 4 months, the unit has failed. Best Buy will not stand behind the product, and GE will only replace it with another potentially defective unit, and only after you purchase said replacement with your own money and submit a so-called *Goodwill coupon" for reimbursement. I will not be purchasing another GE product ever, and I will have to reassess my relationship with Best Buy as well. Both Best Buy and GE have horrible customer service. I would give this unit, and GE negative stars if the review interface would allow it. As it is I rated it one star, and even that is far too generous.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you reaching out to us regarding the issue you had with your dehumidifier. Your insights are valued and we're confident the replacement unit will work well for you.-Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Dehumidifier

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Zach as always was excellent help

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unit died after less than 75 days

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    E6 error code after 75 days. Warranty is: GE makes you buy another unit of same or greater cost. Then you submit the purchase receipt to GE for reimbursement (6-8 weeks). You pay to dispose of broken unit. Buy a Danby instead. They last longer and have a better warranty and replacement process.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to know more about this. Could you please PM/DM us on any of our social media pages and please reference this review. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great addition if you have a moist basement

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made a huge difference in our basement! Highly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pump Failed Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pump died in under two months. To their credit, GE gave me a voucher for the purchase price to apply toward another GE product.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that the pump of your dehumidifier went out. We are glad that GE Appliances was able to provide a voucher for a replacement. We hope the new unit serves you well. Please let us know if there is anything else we can assist with. GE_Appliances

  • Rated 5 out of 5 stars

    Good unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dehumidifier runs well and does exactly what I need

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Humidifier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered to my home. We hook it up and it works great. Does a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    game changer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had luck with Dehumidifiers but i think we finally found one here. working like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REPLACEMENT ITEM FOR OLD UNIT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS FINE - HAVE NOTHING ELSE TO SAY. SO YOU GET THIS JUST TO MEET MINIMUM 50 CHARACTERS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good function

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly, it fulfills 100% of its function, quickly absorbing water in places where there is humidity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Dehumidifier

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a GE Dehumidifier that has been running for over 50+ years...honest! This dehumidifier has worked beautifully since I plugged it in!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking. Quiet and efficient equipment. Large capacity container to collect the water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super noisy. Works great!. Abdobs all the humidity from multiple room.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works as advertised

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a damp basement. Works as advertised, no issues so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after 50 days.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after 50 days. Humidistat control failed. Recommend any alternative.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear you are experiencing trouble with your humidifier unit and would like to look into this for you. If you could please send us a PM/DM on any of our social media pages and please reference this review. Dianna@GE Appliances GE_Appliances

Sponsored