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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 3.8 out of 5 stars with 135 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are satisfied with the 50-Pint Energy Star Portable Dehumidifier with Smart Dry's overall performance and quiet operation, noting its effectiveness in removing moisture from the air. Many appreciate its ability to work efficiently and quietly in various environments. However, some users find the drain bucket design challenging to use. The dehumidifier is praised for its excellent moisture removal capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 135 reviews
  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient it does a good job of reducing humidity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worse than any other.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Unfortunately I expect it to fail in 1-2 years. If only we could make them like we used to and they would last 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid workhorse - set it and forget it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This one replaced a smaller dehumidifier that just stopped running after a few hours and needed to be power-cycled to start up again. This GE 50-pint model has been running non-stop, keeping a old damp basement dry, for 4 months at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit seems to be very efficient and works well at removing moisture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet humidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the quietest dehumidifier we have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User Friendly app great service and price. Always better than Home Depot and Lowe’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Country boy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier works great and has a large capacity.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died after only 7 weeks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dehumidifier died after only 7 weeks. On top of that, the GE warranty process was very cumbersome and time-consuming, taking over an hour bouncing between customer service reps before someone finally told me it was dead and I just needed to buy a new one at my own expense, after which I could apply for a reimbursement that would take 8 weeks to arrive. Terrible product, and terrible customer service process.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable line of dehumidifiers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found this line of GE dehumidifiers to be very reliable. This is my 4th one purchased. All are still 100% functional and are getting used seasonally eveey year.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Relatively quiet. Please with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set it and attach a hose and it basically works by itself. Very efficient and not very loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great,wish I knew it blows warm air though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a name brand, GE, something I have not seen in many years. I am sure it will be great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,dependable quite well built and good looking

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage Product/Garbage Customer Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dehumidifier stopped working after only three months of operation. Calling customer service (which was manned by an outside company), they offered a reimbursement. This reimbursement would only happen AFTER I spent my own money, mailed (no option to email) in a copy of my receipt, and waited up to 14 business days for the reimbursement; basically making the process as complicated and risky as possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    so very happy with it....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it--I bought another GE dehumidifier about 11 months ago--I loved that one also but it stopped working after 10 months--I had a year warranty--I contacted GE & they were so nice--gave me the money to buy this one--was really a win-win situation--this one is nice & quiet--works like a charm.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Dehumidifier so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have owned several GEs with pumps. This one has no pump because I bought a Little Giant condensate pump. Also, this on one has a much better humidity sensor than the previous models I have owned. It has worker great for the past few weeks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit died in 4 months and GE offers 75% off cost for a new unit as a rebate to be issued in 8 weeks. This doesn’t even feel legal. Stay clear of all GE products.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We encourage you to contact the GE Appliances Team with whom you've been working to discuss your situation and get clarity on the offer extended to you. GE_Appliances

  • Rated 1 out of 5 stars

    ERROR CODE E6: You've been warned!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a few months then...E6 ERROR CODE. I should have read these reviews before buying this junk. Do not buy!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand your concern with the E6 error on your dehumidifier. Please take advantage of your one-year warranty with us by calling 833-426-3393. GE_Appliances

  • Rated 1 out of 5 stars

    Eb error code in 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 months and error code Eb that no one has ever been able to fix this code not even GE who stands by their product. GE should refund the money so we consumer have a choice to buy a replacement with any other brands.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If an Eb code appears, the unit will need to be replaced, and our team can assist you through the warranty process. For full details or to begin the replacement, please visit the GE Appliances website or call 833-4BODEWELL (833-426-3393) Monday–Friday, 8 AM–8 PM ET. Lauren@GEAppliances GE_Appliances

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