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Customer Ratings & Reviews

Your price for this item is $224.99
The comparable value price is $299.99

Customer reviews

Rating 3.7 out of 5 stars with 125 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are satisfied with the 50-Pint Energy Star Portable Dehumidifier with Smart Dry's overall performance and quiet operation, noting its effectiveness in removing moisture from the air. Many appreciate its ability to work efficiently and quietly in various environments. However, some users find the drain bucket design challenging to use. The dehumidifier is praised for its excellent moisture removal capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 125 reviews
  • Rated 5 out of 5 stars

    Reliable line of dehumidifiers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found this line of GE dehumidifiers to be very reliable. This is my 4th one purchased. All are still 100% functional and are getting used seasonally eveey year.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Relatively quiet. Please with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great,wish I knew it blows warm air though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set it and attach a hose and it basically works by itself. Very efficient and not very loud.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit died in 4 months and GE offers 75% off cost for a new unit as a rebate to be issued in 8 weeks. This doesn’t even feel legal. Stay clear of all GE products.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We encourage you to contact the GE Appliances Team with whom you've been working to discuss your situation and get clarity on the offer extended to you. GE_Appliances

  • Rated 5 out of 5 stars

    so very happy with it....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it--I bought another GE dehumidifier about 11 months ago--I loved that one also but it stopped working after 10 months--I had a year warranty--I contacted GE & they were so nice--gave me the money to buy this one--was really a win-win situation--this one is nice & quiet--works like a charm.....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage Product/Garbage Customer Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dehumidifier stopped working after only three months of operation. Calling customer service (which was manned by an outside company), they offered a reimbursement. This reimbursement would only happen AFTER I spent my own money, mailed (no option to email) in a copy of my receipt, and waited up to 14 business days for the reimbursement; basically making the process as complicated and risky as possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better Dehumidifier so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have owned several GEs with pumps. This one has no pump because I bought a Little Giant condensate pump. Also, this on one has a much better humidity sensor than the previous models I have owned. It has worker great for the past few weeks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dehumidifier Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Dehumidifiers fall apart after 3 yrs. They are of poor quality.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really dmooth tranaction. Salewoman was very easy to work with and was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine, however 5 star rating not given for product quality, but for Best Buy’s handling of warranty. I recommend purchasing a service agreement when purchasing a dehumidifier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ERROR CODE E6: You've been warned!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a few months then...E6 ERROR CODE. I should have read these reviews before buying this junk. Do not buy!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand your concern with the E6 error on your dehumidifier. Please take advantage of your one-year warranty with us by calling 833-426-3393. GE_Appliances

  • Rated 5 out of 5 stars

    Works good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for wet basements, starts drying it up as soon as you turn it on. Nice feature that you can attach hose and let it keep emptying into drain.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Eb error code in 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 months and error code Eb that no one has ever been able to fix this code not even GE who stands by their product. GE should refund the money so we consumer have a choice to buy a replacement with any other brands.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If an Eb code appears, the unit will need to be replaced, and our team can assist you through the warranty process. For full details or to begin the replacement, please visit the GE Appliances website or call 833-4BODEWELL (833-426-3393) Monday–Friday, 8 AM–8 PM ET. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great dehumidifier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier is great in a large room and works fast, it is not very noisy, but it depends. For value is a great product to get in a very high-humidity environment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only lasted 11 Months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only lasted 11 months and is broken already. I expected more than that from GE products. My last one lasted over 20 years.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We recommend checking out the Troubleshooting Tips section on page 9 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. If the issue persists, see page 11 of the Owner’s Manual for warranty exchange information. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    One of the best dehumidifiers I’ve purchased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great in my basement and has made a huge improvement in the first few days of use. The pump and hose feature is what sold me on this particular model

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will not work for long

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked ok for a few months and then died with an E6 error which apparently can't be fixed. Looking through the reviews, this seems to be a very common issue. I don't know why they are still selling them. I'm trying to go through the GE warranty now which is slow and involves having to buy another one and then hopefully getting reimbursed. Can not recommend.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to provide feedback about your experience. Your concerns are valued, and we welcome your insights as we continually strive to improve the products and services we offer. GE_Appliances

  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working well. Wee have had several other dehumidifiers that didn't last more than a year or two. So we hope this one does better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the humidifiers working real good just the same that they can't make dehumidifiers last more than 2 to 3 years

    I would recommend this to a friend
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