Customer Ratings & Reviews
- Model:
- ADYR50LC
- SKU:
- 6524772
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the 50-Pint Energy Star Portable Dehumidifier with Smart Dry's overall performance and quiet operation, noting its effectiveness in removing moisture from the air. Many appreciate its ability to work efficiently and quietly in various environments. However, some users find the drain bucket design challenging to use. The dehumidifier is praised for its excellent moisture removal capabilities.
This summary was generated by AI based on customer reviews.
Only lasted 11 Months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only lasted 11 months and is broken already. I expected more than that from GE products. My last one lasted over 20 years.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend checking out the Troubleshooting Tips section on page 9 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. If the issue persists, see page 11 of the Owner’s Manual for warranty exchange information. Lauren@GEAppliances
One of the best dehumidifiers I’ve purchased
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great in my basement and has made a huge improvement in the first few days of use. The pump and hose feature is what sold me on this particular model
I would recommend this to a friendSo far, so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is working well. Wee have had several other dehumidifiers that didn't last more than a year or two. So we hope this one does better.
I would recommend this to a friendPoor Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit stopped working properly after approximately 2 months with E6 error code. Intermittent function. Recommend purchasing Best Buy insurance if you are considering. Disappointed with GE for poor quality machine and Best Buy for not standing behind their product (2 week return policy).
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. Please take advantage of the one year warranty by following the instructions in the "GE Appliances Dehumidifier Limited Warranty" section pg. 11 pf the Owner's Manual.
Dehumidifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the humidifiers working real good just the same that they can't make dehumidifiers last more than 2 to 3 years
I would recommend this to a friendBad - had to return quit working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran for less than 2 days and quit. Very cheaply made bucket. You have to hold it all together to dump water.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience with the design and materials of your dehumidifier, as feedback like this helps us identify opportunities to make future models more reliable and user-friendly. If you encounter similar issues again, the troubleshooting section beginning on page 9 of the Owner’s Manual offers helpful steps to address common concerns and ensure the unit operates as intended. The Owner’s Manual can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
A rattle-trap!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A rattle-trap and cheaply slapped together. Not built to last! Don't know what brand to recommend! Had a frigidaire same design that did same thing and didn't even last a year! When condenser runs rattles and vibrates. Thinking all these brands may be built at same place!
No, I would not recommend this to a friendDehumidifier
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My basement is very dry now and smells much better.
I would recommend this to a friendYMMV - I didn’t like this purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a couple of months. Kept throwing an error “F6” or something. Tried trouble shooting it multiple times and I just ended up taking it in for repairs using my geek squad plan but I wouldn’t recommend.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand your concerns about your dehumidifier and the error code it had. We are glad you were able to use your Geek Squad plan. Should you need any assistance moving forward, please take advantage of your one-year warranty by calling 833-426-3393.
Horrible Product. Stay away from it.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Failed to work within 3 months of purchase. Registered the product with GE. Cannot return to Best Buy and GE customer support is hopeless. Cannot reach anyone on the other end.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Needed a replacement.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old one died so replaced with this. Hopefully it last longer than the old one.
I would recommend this to a friendExcellent Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I empty the container most every day.
I would recommend this to a friendHorrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, trying to get it replaced! Garbage, do not buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about the issues you've had with your dehumidifier and encourage you to review Page 11 of the online Owner's Manual for the details of your warranty. The manual is available by clicking on the Features tab and scrolling to the bottom of the Features list. -Vikki@GEAppliances
Dry Air home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Makes the air in your house very dry
I would recommend this to a friendstopped working after 3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked flawlessly for 3 months, now keeps getting an EB code indicating the tank is full. This is hooked to a hose for continuous drain
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry for the issues you are having. The EB code indicates a refrigerant leakage has been detected. The compressor is turned to off immediately and the fan continues running for 3 minutes after it turns to off. This is a Return to Vendor warranty. Please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Do the job for which it is designed.
I would recommend this to a frienddisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't believe it's a 14 qt. tank and there is no pump as stated in the description
No, I would not recommend this to a friendThe product is open box but sold as new.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is not new. The package was already opened. I will not buy from bestbuy anymore for this reason.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your concern or direct you to your local store for further assistance.
Replacement dehumidifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a replacement for a older dehumidifier I have had no issues so far It did take a day or two to figure out what settings I wanted but otherwise no issues I am giving it a trial run draining into a drain instead of the bucket seems to be working
I would recommend this to a friendDehumidifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dehumidifier works perfect let's you know when to the water is full not heavy has wheels to move around and not loud at all and also it's a great size so it's good to store somewhere and won't take alot of room
I would recommend this to a friend