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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1340 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the 50-Pint Portable Dehumidifier's high performance, quiet operation, and ease of use in controlling humidity. Many appreciate its effectiveness in removing water and improving air quality, resulting in a fresher-smelling home. Some users noted a noticeable odor upon initial use, and a few received units that appeared to be previously used. Overall, the positive feedback on performance and ease of use outweighs the negative comments regarding smell and condition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,340 reviews
  • Rated 5 out of 5 stars

    GE Dehumidifier- Good results-last a long time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good results with the GE Dehumidifiers I have several in my house- Hard to get the color white right now for some reason anywhere- finally found on Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE 50 Pint Portable Dehumidifier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with delivery nor set-up. Works well. However, it could be easier to empty the collection compartment; one has to be careful to avoid spilling if emptying into a bucket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. No pump - just gravity flow but that works for me. Works well. I have three of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    portable ge 50-pint dehumidifier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with purchase, nice purchase, looks good. white

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced correctly works well great customer service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Another one bites the dust

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add my unit to the many that fail over time--it took three years, but that's still way too soon. Maddening. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We can certainly understand your concerns about your dehumidifier failing. We'd like to review this further. Please send us a private message on Facebook, Instagram, or X, with your full model and serial numbers, contact information, and a screenshot of this review. GE_Appliances

  • Rated 1 out of 5 stars

    Only lasted 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit worked fine for 3 years then just stopped working. Unplugging it and plugging it back in gets the fan to run but the compressor never turns on so it never dries the air. Junk not worth the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked for 3 years then died.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for 3 and then died. The coils do not get cold anymore. Thus the water does not get removed from the air. Very disappointed. GE won't do anything about it because it only has a one year warranty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit in June, 2020. It worked fine the first year. This summer it slowly became less efficient and by the end of the summer was not dehumidifying at all, though the fan ran and otherwise seemed normal. Bottom line is that this unit dies within two seasons of use.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there, we're so sorry to hear your dehumidifier died after just two seasons of use. We can't even imagine how frustrating this was for you, so we appreciate you leaving your honest feedback so we can make sure this doesn't happen again. All the best. - Guy@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after six months. Runs for about two minutes when first plugged in and then dies

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    loved it at first....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it july 2023--now it is april 2024 & it stopped working--happy thought, it still under the year warranty & GE service was excellent--they are giving me a full credit to buy another machine--

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after about a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after about a year, no longer pulls moisture from the air. I suspect the Freon leaked out. Unit is non repairable according to all the local appliances shops. Please do not waist your money on this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not durable - Shuts off after a year of use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good first year. Now never stays on. I have the dehumidifier connected directly to a short garden hose. All filters were cleaned, and connections check. It will run for 10 minutes and then shut off. Last year (same setup) it ran with no problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    only got 3 years service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this model 3 years ago and it failed this year. GE said it is not cost efficent to repair and gave me a $75 voucher for a new one. I did and it works well this year but hoping this one lasts more then 3 years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke twice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just returned the second broken one that replaced the first broken one. Was pretty noisy, too. Both units only lasted a few weeks. Best Buy was very accommodating and no problems with returning—just annoyed it keeps breaking

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dehumidifiers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job , but very loud and headache......................................

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While we are glad to hear that your dehumidifier has been running well, we truly hate to hear that you have not been pleased with the noise level and understand your frustration. We take this kind of feedback seriously and have passed it along to our dehumidifier design and development team for future improvement and consideration. If you have any questions or concerns about its functionality, please feel free to reach out any time as we are always here to help. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Not durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this in July 2020 and it lasted for 3 summers. We tried to start it up this year and it didn’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 13 months of using it, it’s no longer Functioning, But does not unify the room. Terrible product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk after a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the GE 50-Pint model in June 2020. Worked fine last summer. Seemed not to draw as much water this summer. By end of summer, no water even in a humid area. Appears to function but has lost its coolant. Don't expect this product to last past its one year warranty.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. We appreciate you taking the time to reach out to us and are glad this dehumidifier worked well for you last year, though we truly hate to hear it's no longer dehumidifying for you. We know that would be frustrating after only a year, and it's certainly not the ownership experience we want you to have. The dehumidifier not drying the air as it should can be caused by various factors. You may want to check that nothing is restricting airflow to the unit (such as curtains or furniture) and the air filter is clean. Removing moisture from the air also works best at higher room temperatures; the unit may not work as well in a lower temperature space. Additional troubleshooting steps are available in the manual on page 9, if that may be helpful for you. Notice of your experience will also be sent to our Dehumidifier Design team for review; we appreciate you providing your insight, as we always want to be aware of any potential areas of concern. If you have any other concerns or questions, we're glad to assist. -Sarah@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Less than a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job but did not last a year. Machine will not run even in continuous mode

    No, I would not recommend this to a friend