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$449.99

Customer reviews

Rating 4.4 out of 5 stars with 359 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the excellent cooling performance of the 550 Sq. Ft. 12000 BTU Smart Window Air Conditioner, with many stating it effectively cools their entire space. The noise level is also appreciated, with users finding it to be very good. While the build quality received some negative feedback, other features like installation ease, power, connectivity, size, and weight were generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 359 reviews
  • Rated 5 out of 5 stars

    My A/C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prices for a 12000 BTU A/C unit. It cools the whole apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an LG, broke immediately saw they were unloading these and picked one up. Everything is already assembled, footprint is small. App is kinda clunky but worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Features but loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for its smart features (wifi, app control, Alexa) and easy window installation. But it is a bit loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger than I thought works great but side panels flimsy fall apart easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best little unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little ac unit when you’re in a pinch. Cooled a 900 sqft space when the ac went out with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good unit. Got cooler than the last unit we had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will freeze you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit will freeze you out of the room. I had to replace a Crosley 15,000 BTU and this unit is what I bought. I was skeptical going with lower BTU's but this AC gets way colder than the Crosley I had. The only problem I have so far with this unit is that water "spits" out of the vents. Have yet to get an answer from anyone on what the problem may be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC works super well and was very easy to install. Had different modes and easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT window unit. Our A/C went out and couldn’t get ahold of our A/C guy. Pick this up and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great value. Easy setup. WiFi control is an added bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a issue with the first unit. The first unit worked so well we decided to get a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    A/c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for large rooms cools down with no problems recommend if you’re looking for an a/c

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this air conditioner is good. The design made it challenging to install. It’s fairly quiet. The air flow vents when used don’t make much difference with the direction of the flow. The side panels could be thicker and closer to the unit so that there isn’t as much gapping, and not having to buy extra products to obtain a good seal. Price point was higher than expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to install easy to use either to understand and clean works great keep my room at a constant 64°

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good AC. Definitely would recommend for the summer time n

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, keeps my living nice and cool with the recent heat wave we've been having. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ac. Works great and love that i can set if for away and home for different tempa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and not too loud. Replacing my old one with this model saved me money on my electric bill too.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Best Air Conditioner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this Air Conditioner. It Works Great. Cool Air And Cools A big Room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps house cool and has handy app with schedule feature

    I would recommend this to a friend