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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 353 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the excellent cooling performance of the 550 Sq. Ft. 12000 BTU Smart Window Air Conditioner, with many stating it effectively cools their entire space. The noise level is also appreciated, with users finding it to be very good. While the build quality received some negative feedback, other features like installation ease, power, connectivity, size, and weight were generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-353 of 353 reviews
  • Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit in the space perfectly. Cools a large area. Has a lot of different settings. Looks nice in the space. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I would’ve waited

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Wish I would’ve waited to purchase. It dropped $150 since I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Cools off a large space quickly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Plug came in broken....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I just spoke to customer service about this. It's a shame that I have to go back to exchange it. I live about an hour away. I don't know why they packaged it like this with the plug not having enough room so it can be in good condition. I was excited to open it and here goes the bottom piece of the bottom prong of the plug. It came off like it was like a lego piece. I'll update this review tomorrow when I go back and exchange it. I was really looking forward to this, especially the money I spent on this. From now on, I'm going to check inside the box before I leave the premises so I won't have to waste my time going back and forth to the store.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your experience. We're glad to hear that Lowe's Customer Care will be able to assist you with exchanging your unit. We look forward to hearing your feedback in the future. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Ac window fpr small apartman we used now is good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GE air conditioner review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, this AC seems to stop working properly after a few months. It buikds up ice starts making large poping sounds. After afterwhich, it won't push out cold or cool air. I thought the one I bought 2xyears ago was just defective. It was replaced with another unit, and it did exactly the same thing, so I hadctoctake it back. Unfortunately, this brand in this size was all that was available leaving me to purchase yet another one. I hope this one is better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    aircondition for sunrooom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It should be good. It seems power not strong enough

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item was damaged

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was damaged. No other available unit available. All other units at nearby stores were damaged also. Price reflected damaged inventory.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    DO NOT BUY!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GARBAGE DO NOT BUY!!! BOUGHT FOR GARAGE AND USED LESS THAN 5 TIMES AND FILTER LIKES STICKS ON AND SHUTS OFF AUTOMATICALLY SO CANT USE AT ALL. CALLED GE AND THEY WILL DO NOTHING SO IM OUT $469. WE WILL NEVER BUY ANOTHER GE PRODUCT AGAIN EVER!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    looking for another brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    already switched this unit out twice , currently switching it out again best buy stock was slow and I couldn't return home with out a unit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Please Don’t Buy! Will not last!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of the three units we bought less than four years ago are already at the transfer station. The wifi application is garbage. Stops working all the time. Truly a terrible investment. Replaced on with a LG amd there is no comparison. PLEASE DO NOT BUY, trust me. I never write reviews, but we are out $1,000 because of these units poor quality. I have smart plugs with better wifi applications.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaky ac unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought maybe 3-4 weeks ago and it works fine but drops water inside and it spouts to our couch… wouldn’t recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop cooling after a month of used and only on weekend used. GARBAGE!!!!!!!!!!!! Bullhsit.

    No, I would not recommend this to a friend
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