Customer Ratings & Reviews

Perfect for 600sq ft and then some. I have a 600sq ft living room with a small hallway that leads outside. Using the ac alongside a fan to help rotate the air cools extremely well and even carries the cold air into the extra space. Upgraded from a 8000 btu unit that struggled to cool half the room when going past 90. The 12000 btu unit eqsily cools the room at upwards of 100 degrees. the 12000 btu unit is a much hungier machine but that is to unferstood when going up to 150% more power. I really like the WiFi capabilities. I initially thought, "how silly. does everythinf need a wifi connection and account now?" the app is decent and does NOT require an account. though it asks for one often enough. I also dont update it most of the time but it still works. The included remote works expectedly but the app is so much more versatile. Simply pulling up my phone and turning it on without worrying about where i am, where the remote is and what might be on my way. Instead of fidling with sleep timers and other bits going on the app and setting a routine is easy and works without issue. I want it to turn off at 12 am every night? I no longer have to get up, activate a sleep timer and do math to get the right time. I have it set up as a daily routine and never worry. want it later, earlier or stopped altogether? easy fix.

Awesome AC! My unit shut down and I purchased this to keep cool. It’s nice! Works and cools great. Quiet.

Does a terrific job cooling and isn't very loud. Agree that the auto cool feature isn't the most reliable.

Best lightweight easy install cools down a room in seconds works so good. My dad even turned it off.

Very easy to install and much lighter than the old one that this replaced.

This ac is so powerful that I’ve been leaving my bedroom door open and it cools down my living room.

The only thing I don't like about this air conditioner is that the display is not visible unless you're changing a setting. I personally prefer to see what the temperature and modes are set to without having to interact with it. I bought this on sale for $300 so the value for me was very good, but for full price I am not so sure. Compared to the LG unit this one is replacing, I feel like the quality is just a little under my expectations.

A/c does the job cools my whole downstairs and very economical

This air conditioner is very powerful! Cools down two rooms very quickly

Surprised at how well this works for its size and weight- Much lighter then out last Samsung window unit of the same size - cools almost the same as the Samsung-

I'm so happy I came in to best buy ,and decided to get my window A.C unit here. My Samsung I bought 4 years ago finally gave out , and did so when it was the peak of summer. I was on a budget and home depot & Lowe's were just to expensive. The more BTU the more they cost. I got this one at Best buy at such a great price and with 12,000 BTU ( this a.c unit works amazing) my room gets so cold. This was the "Best Buy" so far

Air conditioner is amazing. Works great to cool my entire apartment. Not hard to install

Very happy with this product. Remote and app control. Cools a large room with ease. I always wish they would include more/better foam for blocking the window gap, but that applies to all window A/C units.

Making clicking noise and frosted up and not blowing cold air out of the left side but started working again and not sure what the issue is

I've used it for one month now and its been outstanding, cools up my 400 sqf living room within 6-7 minutes, it has met my expectations so far.

I love my air conditioner. Especially with the heat wave that weve been experiencing as of late. Extremely easy to program. Love the convenience of the wifi feature. But most importantly, how it keeps the room fresh and cool

I am giving it 3 stars because it was a replacement for a defective older model that i got replaced. I purchased that model in 2023 and it failed in may 2025. I have a different brand(spare) that is quite old (at least 15years) and never had an issue. This unit does cool very well and is very user friendly. I'm not convinced of the longevity. If you are a total member i recommend, if not go another route. Chances are you may be replacing in a few years.

Light, easy to install and runs great. Much better than the older unit it replaced. Turns off when it gets to the temp. that you set. making it quite and saving money.

I brought in the size of the unit I was replacing, I asked the young man working in that department and he told me that was the closes that I was going to get compared to the one I was replacing. He said I would be off by half inch yo an inch. Guess what.. it was off by a foot, so I think you have to train your personnel better, just a suggestion.

I have a home that was built in 1910 and it's poorly insulated, so it gets extremely hot in the summer, but this AC works wonders to keep the main floor cool. I love it!