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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 350 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the 550 Sq. Ft. 12000 BTU Smart Window Air Conditioner's cooling performance, noting its ability to quickly and effectively lower temperatures. Many also appreciate its quiet operation and ease of use, including simple installation and scheduling features. The unit's power efficiency and relatively lightweight design are additional plus points for customers. Positive feedback also highlights the convenient WiFi capabilities for remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 350 reviews
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better instructions for window install would help, store was no help. Product itself is great .

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 3 out of 5 stars

    Great overall but a bit noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter‘s room is in the attic, no vents very hot in the summer. She had an air conditioner before, but it did not cool the room down enough so we decided to buy an air conditioner with higher BTU. I was deciding between this the Madea and the Frododaire I decided to go with GE is it because of their reputation it is very good at calling the room and doing what it needs to do, however, I was disappointed about the fact that it is rather loud. I cannot hear it on the first level floor, which is great because the last air conditioner you could hear and it really bothered me and my husband to sleep, but you can still hear it. Just not as loud loudly. Also, I try to sleep in her room with her one night and I could not sleep because it was too loud for me but then again I am a light sleeper therefore if you want something cheap and don’t mind the noise I would recommend this. Otherwise I would research more about the noise quality because I feel like I should’ve went with probably the Madea, which I heard was a really good producor the Frigidaire

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re pleased to know your new air conditioner is effectively cooling the attic space, especially given the challenge of no vents in the room. While some operational noise is normal, you may be able to reduce it by ensuring the front grille and movable louvers are intact and aligned, cleaning the air filter, and confirming the unit is installed securely to minimize vibration. For step-by-step guidance, our GE Appliances website offers an article titled “Air Conditioners Rattling Noise” that provides detailed troubleshooting tips that will help. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Cooling performance, Noise level

    Rated 5 out of 5 stars

    GE AC great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome AC! My unit shut down and I purchased this to keep cool. It’s nice! Works and cools great. Quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Noise level

    Rated 5 out of 5 stars

    Air Conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a terrific job cooling and isn't very loud. Agree that the auto cool feature isn't the most reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Unit for 600sq ft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for 600sq ft and then some. I have a 600sq ft living room with a small hallway that leads outside. Using the ac alongside a fan to help rotate the air cools extremely well and even carries the cold air into the extra space. Upgraded from a 8000 btu unit that struggled to cool half the room when going past 90. The 12000 btu unit eqsily cools the room at upwards of 100 degrees. the 12000 btu unit is a much hungier machine but that is to unferstood when going up to 150% more power. I really like the WiFi capabilities. I initially thought, "how silly. does everythinf need a wifi connection and account now?" the app is decent and does NOT require an account. though it asks for one often enough. I also dont update it most of the time but it still works. The included remote works expectedly but the app is so much more versatile. Simply pulling up my phone and turning it on without worrying about where i am, where the remote is and what might be on my way. Instead of fidling with sleep timers and other bits going on the app and setting a routine is easy and works without issue. I want it to turn off at 12 am every night? I no longer have to get up, activate a sleep timer and do math to get the right time. I have it set up as a daily routine and never worry. want it later, earlier or stopped altogether? easy fix.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Best air conditioner ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lightweight easy install cools down a room in seconds works so good. My dad even turned it off.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Power

    Rated 5 out of 5 stars

    Best ac ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac is so powerful that I’ve been leaving my bedroom door open and it cools down my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works beautifully

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and much lighter than the old one that this replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    GE 12000 btu very good for the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised at how well this works for its size and weight- Much lighter then out last Samsung window unit of the same size - cools almost the same as the Samsung-

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    12000 BTU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT KEEPS MY ROOM COLDBUT WISH IT WAS COLDER, I LIKE THE APP LEST ME SET UP A TIMER WHEN TO TURN ON AND OFF BY IT SELF

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Power

    Rated 5 out of 5 stars

    powerful ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A/c does the job cools my whole downstairs and very economical

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Power

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is very powerful! Cools down two rooms very quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like about this air conditioner is that the display is not visible unless you're changing a setting. I personally prefer to see what the temperature and modes are set to without having to interact with it. I bought this on sale for $300 so the value for me was very good, but for full price I am not so sure. Compared to the LG unit this one is replacing, I feel like the quality is just a little under my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air conditioner is amazing. Works great to cool my entire apartment. Not hard to install

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New Tech. Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, easy to install and runs great. Much better than the older unit it replaced. Turns off when it gets to the temp. that you set. making it quite and saving money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value and Reliable Cooling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the GE 550 window AC for a bedroom, and it has been doing a solid job. It cools efficiently and doesn’t use too much energy. The controls are simple and easy to use. It can be a little noisy on the highest setting, but overall it’s a reliable unit and a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Solid A/C Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. Remote and app control. Cools a large room with ease. I always wish they would include more/better foam for blocking the window gap, but that applies to all window A/C units.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air Conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making clicking noise and frosted up and not blowing cold air out of the left side but started working again and not sure what the issue is

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      When your a/c freezes up, the ice blocks the air flow and stops the air conditioner from cooling the room. To help with this issue, set the mode control to High Fan or High Cool with the temperature setting as high as it can be set. If the issue continues, we recommend you take advantage of the one year warranty by giving us a call at: 1-800-432-2737. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Best investment this year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my air conditioner. Especially with the heat wave that weve been experiencing as of late. Extremely easy to program. Love the convenience of the wifi feature. But most importantly, how it keeps the room fresh and cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Air-conditioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good qualities and keep cold the bed And the entire apartment

    I would recommend this to a friend
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