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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 357 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the excellent cooling performance of the 550 Sq. Ft. 12000 BTU Smart Window Air Conditioner, with many stating it effectively cools their entire space. The noise level is also appreciated, with users finding it to be very good. While the build quality received some negative feedback, other features like installation ease, power, connectivity, size, and weight were generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 357 reviews
  • Pros mentioned:
    Cooling performance, Noise level

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC exceeded my expectations. Cools two adjoining rooms. Runs quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Air conditioning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good air conditioner I bought it 1 month ago and is still pumping out nice cold air. I wanted to get another unit for a different room in my apartment

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puts out wonderfully and works very well with the app but not required. Covers my living room, kitchen and dining room easily. They arent small so thats cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Gerardo Canton

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in the size of the unit I was replacing, I asked the young man working in that department and he told me that was the closes that I was going to get compared to the one I was replacing. He said I would be off by half inch yo an inch. Guess what.. it was off by a foot, so I think you have to train your personnel better, just a suggestion.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Cool air

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great ! Electricity bill was 1/3 of previous central air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great window unit option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was far more efficient than I expected. It kept the 2 main rooms of our house cooler and reduced the energy costs from the portable unit we had been using. Installation was incredibly quick and easy. The app was easy to setup and use with schedule settings set time and temp changes .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Ac but the eco mode is horrible with its BIG temperature swings.. set on 76 and indoor thermometer says it’s down to 71 and when it goes off it takes until 81 or 82 to cut back on so I just leave it on cool now.. cools my 550’ room easily! Love the WiFi.. can cool the house b4 I get home when I have it off during the day.. I set the central unit to 80 and this unit keeps it cool enough to never turn on.. saves $

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Air Conditioner Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item performs excellently and cools the entire apartment as the specification states it would.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Noise level

    Rated 5 out of 5 stars

    Perfect unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best priced, cool-blowing unit ever. Quiet, works wonderfully

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Ac unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has been good so far a little noisy but at least it keeps room cold so fair it has been doing good as not hard to set up and controls are easy

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    My GE AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Air conditioner this AC freeze my three bedroom. This is the second time around that i bought this AC. I LOVE YOU

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much. Cool, easy to install, I'm so happy it made my house cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Good AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools room well, that is all extra words for stupid character minimum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well and gets the room very cold and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Noise level

    Rated 5 out of 5 stars

    Air condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it June 8 and as of right now it’s quiet and works beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Best Ac ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well AND TRUSTED COMPANY. I BOUGHT THO AT THE SANE TIME: ONE FOR MY LIVING ROOM AND THE OTHER FOR MY BEDROOM: IF I TURN ON BOTH AT SAME TIME MY APT FELLS FREEZER: IS LIKE WINTER IN SUMMER WHICH I LOVE IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this window unit in the middle of summer. After our central air went out. We were skeptical on if this would be able to handle our living room area due to it being just a window unit, however our expectations were greatly exceeded and we are very happy with our purchase. Not only has it been able to keep up with the recent heatwave but we have had to turn it off because it keeps our living room so cold.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Awsome

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works great price is great. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    3rd one bought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd one that I bought for our home - works great and cools a large area for us - so I bought another one. WIFI is great and easy to use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your continued loyalty to our brand. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Pergevt purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for big places, super cool air and no loud noises

    I would recommend this to a friend
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