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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 353 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the excellent cooling performance of the 550 Sq. Ft. 12000 BTU Smart Window Air Conditioner, with many stating it effectively cools their entire space. The noise level is also appreciated, with users finding it to be very good. While the build quality received some negative feedback, other features like installation ease, power, connectivity, size, and weight were generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 353 reviews
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Air Conditioner Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item performs excellently and cools the entire apartment as the specification states it would.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Cool air

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great ! Electricity bill was 1/3 of previous central air.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Good AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools room well, that is all extra words for stupid character minimum

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    My GE AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Air conditioner this AC freeze my three bedroom. This is the second time around that i bought this AC. I LOVE YOU

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Ac unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has been good so far a little noisy but at least it keeps room cold so fair it has been doing good as not hard to set up and controls are easy

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Noise level

    Rated 5 out of 5 stars

    Perfect unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best priced, cool-blowing unit ever. Quiet, works wonderfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this window unit in the middle of summer. After our central air went out. We were skeptical on if this would be able to handle our living room area due to it being just a window unit, however our expectations were greatly exceeded and we are very happy with our purchase. Not only has it been able to keep up with the recent heatwave but we have had to turn it off because it keeps our living room so cold.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much. Cool, easy to install, I'm so happy it made my house cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    3rd one bought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd one that I bought for our home - works great and cools a large area for us - so I bought another one. WIFI is great and easy to use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your continued loyalty to our brand. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Best Ac ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well AND TRUSTED COMPANY. I BOUGHT THO AT THE SANE TIME: ONE FOR MY LIVING ROOM AND THE OTHER FOR MY BEDROOM: IF I TURN ON BOTH AT SAME TIME MY APT FELLS FREEZER: IS LIKE WINTER IN SUMMER WHICH I LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 3 out of 5 stars

    Super loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, it cools the room down and it does so very quickly. But lt is loud, very loud. I rather take the noise than the hot room, but it is really loud, keep that in mind. I bought it since my mother moved to my other room, it is cool now, otherwise I would have done some research and get a quieter one.,

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    GE air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the hottest summer in years this unit came through keeping the room nice and cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    GE Air conditioner

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the item to provide my family with some comfort during the warm and sometimes hot days of summer. We are quite satisfied with its performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Nice and cool in this heat wave we are having!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Noise level

    Rated 5 out of 5 stars

    Air condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it June 8 and as of right now it’s quiet and works beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Awsome

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works great price is great. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Nice ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good ac not the best but for the value it’s nice

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools room better than my last one i had purchased from another company

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Exchanged unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an exchange for a defective unit. No problems. New unit works properly and are fully satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    works good, good cooling for a good size room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good power, good cooling for a good size room. My wife was looking at a 10K for a kitchen/dining/living room. I told her the 12K would work better for cooling a room this size. We picked up this one, very good cooling in a good size room. Suggested over smaller ones.

    I would recommend this to a friend
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