Customer Ratings & Reviews

3rd one that I bought for our home - works great and cools a large area for us - so I bought another one. WIFI is great and easy to use.

Great! Noiseless and very cool. Great value for the price. Love the different remote features. Would highly recommend.

I really liked it, especially being able to control it from my phone. When I'm out of the house

Did an exchange for a defective unit. No problems. New unit works properly and are fully satisfied.

This ac brings max freezer to my livroom. Previous ac went out do i shopped around for the best price and size found it here. Most times ita get so cold in the living room we have to turn it off. Does not freeze on you. Easy install and wifi accessible.

works great and cools its half of the house quickly without being too obnoxious. no comments on longevity yet since we've only had it a summer, but hoping it outlasts the LG it replaced.

Great AC unit. Gets cold immediately, covers a large area, and is fairly quiet.

I purchased the item to provide my family with some comfort during the warm and sometimes hot days of summer. We are quite satisfied with its performance so far.

Upon opening the box that there was no visible damage to the air conditioner was completely busted prior to buying it was not handled with care and appears to have dropped or over seated the stack limit, crushing the entire front, I do not know if it works. It looks dangerous to continue to set it up in the window and power it on. It appears very hazardous and would be stupid to install, and I cannot return it due to a 15 day policy in which it is only been. A week over the 15 days which I bought the air conditioner online and picked it up from curbside they brought it out to my truck this air conditioner was for the master bedroom in which was on the third floor of my home in which I live with my three young children and could not get the air conditioner from my truck myself it weighed a couple hundred pounds I nearly threw my back out, not realizing how heavy it was being as though the store put it in my truck for me by the time I had help, it was too late and being as though it was week of Fourth of July that the air conditioner was in my possession my children and I had plans. We look forward to for months to see family in the Poconos for the week and we didn’t return until the day before it was not returnable, and I didn’t get someone to help me carry it in until the next morning as soon as it was unboxed, I went back online to the app and looked up my receipt to see what the policy said it said right on the app not returnable and now I am $500 out an air conditioner and it was during a heat wave which we are still in and I cannot afford a new one and now I have a broken one and me and my children are so disappointed and I will not be shopping at Best Buy anymore since when with a receipt with clear good intentions, just trying to cool my home down for my children and I I went with a good American brand and spent the extra few hundred whopping $500 in which we really don’t have to spend and it never even turned on still has the plastic on it and cord wrapped up with zip ties. Everything is 100% untouched besides the prior damage it came to me with! 30 days should be the minimum and this should be an exception it is not 20 bucks. It’s $500 and with an inspection by an employee of the store, they can clearly see it was never turned on and should be replaced!

Works better than expected. Would buy again. Highly recommend

Really great gets cold really fast and it was easy in install

I bought this air conditioner in July when my central unit went out. It was exactly what we needed to cool my great room, kitchen and living room. It is quiet and the WiFi is easy to use. I’ve since had my central unit repaired but will keep this unit as a wonderful backup.

Great product. Cools down my whole main floor (aprox. 1000 sq ft.)

Very well AND TRUSTED COMPANY. I BOUGHT THO AT THE SANE TIME: ONE FOR MY LIVING ROOM AND THE OTHER FOR MY BEDROOM: IF I TURN ON BOTH AT SAME TIME MY APT FELLS FREEZER: IS LIKE WINTER IN SUMMER WHICH I LOVE IT

This AC exceeded my expectations. Cools two adjoining rooms. Runs quiet.

I live above a restaurant in an old building so it gets hot, this thing combats it so well!

Easy to install and works great ! Electricity bill was 1/3 of previous central air.

Excellent product Works perfectly 100% Good air conditioner

This did a good job of cooling off our living room, dining room, kitchen plus two hallways. We kept the bedroom and bathroom doors closed and it cooled off all that area nicely. We are very pleased with this unit.

Cools my bedroom on low wirh no problems. I would recommend this 12000 btu to all