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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 357 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the excellent cooling performance of the 550 Sq. Ft. 12000 BTU Smart Window Air Conditioner, with many stating it effectively cools their entire space. The noise level is also appreciated, with users finding it to be very good. While the build quality received some negative feedback, other features like installation ease, power, connectivity, size, and weight were generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 357 reviews
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    GE Air conditioner

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the item to provide my family with some comfort during the warm and sometimes hot days of summer. We are quite satisfied with its performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 3 out of 5 stars

    Super loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, it cools the room down and it does so very quickly. But lt is loud, very loud. I rather take the noise than the hot room, but it is really loud, keep that in mind. I bought it since my mother moved to my other room, it is cool now, otherwise I would have done some research and get a quieter one.,

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    GE air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the hottest summer in years this unit came through keeping the room nice and cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice cold love it,i have a large loft bedroom and its perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my home cold! I Love the wifi options. Easy to set a schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    works good, good cooling for a good size room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good power, good cooling for a good size room. My wife was looking at a 10K for a kitchen/dining/living room. I told her the 12K would work better for cooling a room this size. We picked up this one, very good cooling in a good size room. Suggested over smaller ones.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Nice and cool in this heat wave we are having!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Nice ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good ac not the best but for the value it’s nice

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Exchanged unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an exchange for a defective unit. No problems. New unit works properly and are fully satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools room better than my last one i had purchased from another company

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    I really liked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it, especially being able to control it from my phone. When I'm out of the house

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and easy to use. Cools downstairs quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a GE 10k BTU 10 years ago that recently died therefore I needed to purchase a replacement which is why I purchased this GE 12k BTU. The previous 10 year old unit worked great til the end. I’m hopeful this one will be just as great. Shortly after installation and turning on it made the room cold which was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Amazing above a restaurant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live above a restaurant in an old building so it gets hot, this thing combats it so well!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great Air Conditioner!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my air conditioner unit for about a year and it’s worked excellent thus far! I love General Electric products and look forward to continue purchasing from them!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly appreciate your loyalty to our brand! -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Cold Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE A/C pushes out very cold air. It's great. But I have to say that I had to buy this to replace the exact same GE A/C after only two seasons. So, I was very disappointed. I am hoping that this air conditioner will last much longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cools very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace it's predecessor. It's running well and cools about 600 sqft of my apartment (another ac cools the other 400 and that one is good too). I hope this one lasts longer then the other did though. I had to get this one because it was on an unbelievable sale.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected. Would buy again. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good a/c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall so far so good. Its cooling my 2nd floor living room which is 400 sq feet.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    12000 btu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools my bedroom on low wirh no problems. I would recommend this 12000 btu to all

    I would recommend this to a friend
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