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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 693 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are positive about the cooling capacity, easy setup, portability, price, and remote control of the 550 Sq. Ft. Portable Air Conditioner. They appreciate how well it cools, how convenient it is to use, and how affordable it is. However, customers are negative about the noise level, room size capability, missing parts, BTU power, and expensiveness of the air conditioner. Some customers find it to be too loud, while others feel that it does not adequately cool a large room. There have also been complaints about missing parts and the unit not being as powerful as expected for its BTU rating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 693 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item last year and added one more now. It cools the room , the voice is not disturbing .recommended for all

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Tclark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent cooling, could be cooler. Window kit is problematic for different sized windows.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit so much that we bought a second one. have had our 1st one for about 2 yrs now. So Cold and quite

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cooled my entire living room/dining room and made the kitchen comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A reasonable AC, but excellent Best Buy Cust Serv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty when the temperature reachs 104 a bucket of ice water will do ! The AC worked when it powered up, like it should. The design is a little more pleasing to the eye than most portable AC units. As for Best Buy, they were excellent in their delivery service. The item was ordered for me from overseas as a gift. Due to the overseas order there was some slight difficulty, but the online adviser knew exactly what to do - excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Remote control

    Rated 5 out of 5 stars

    Does Its Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as mostly as an AC bridge to when we could get our central air unit replaced. We placed it in a high ceiling large family room and it helped keep that and the adjacent two rooms relatively cool (about 7 degrees cooler than it would have been otherwise). Maintenance is easy, no water build up to drain with the AC function. I havent used it as a dehumidifier so can’t rightfully comment on it. With the remote control, you can have the fan swivel vertically which hells with circularion

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Easy AC - better than window unit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a big ol house without central air. We have one downstairs and one upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    works well for my situation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 1200 sq ft ranch with hot water baseboard heat so no duct work. Thinking about mini split units, but so far havent bit the bullet on that. We have used these a/c unit before. in fact we have on a bit smaller in the bedroom. I recommend a bit larger BTU rating than what you would buy for a window A/C unit. as there is some heat in the duct that goes out the window. Some duct insulation might work, but would look quite tacky. We have had many 90 degree days here in NY with high humidity. With both units running we can come home to comfortable temperature levels. If you fire them up and set down to 69 we were able to obtain 74 degree 50% humidity when outdoor temps were 90 and drenching humidity levels. comes with a dryer type flexible vent hose and parts to use in the window. Will need the foam for the edges to seal off any outside air. If you want to get fancier and have some skills you can make up nice looking and secure setup. Comes with remote as well. great for quieting fan when the phone rings. In summary, this unit does what it is designed to do at a price that was acceptable for a unit of this size. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great ac

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ac gets very cold, 2 years and still performing great.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Really good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well and keeps a large area of my apartment cool. It’s been a life saver in this heat!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    GE portable AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit. Does everything advertised, easy to use and keeps the living room nice and cool on a hot day.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works perfect and keeps our house really cool best product

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Strong AC for such a small size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our central AC broke down right at the start of the heat wave and this AC saved us until we could save up to get our house AC fixed. It's strong enough to cool down our 1000 sq ft. House (as long as you direct a fan to the bedrooms). It's a little louder than we were used to but it does a good job of cooling and turning off on it's own when it's reached temps. It also easy to use, and set up. We liked how a light touch was enough for the buttons and that it came with a remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good and reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It was easy to set up and has been reliable since purchasing it. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best portable AC

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this AC it cools down the space quick I have it for over 2 year now and it's still going strong

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant, nicely built, powerful and effective. Low noice, great output and reliable. Technology very modern.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    AC

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent!! It’s slightly noisy but not too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Remote control

    Rated 5 out of 5 stars

    portable airconditioner

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well. Great having a remote control easy to install and operate. Looks good and works!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Cooling = 5*, Hose = 3*

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the cooling function - keeps all of downstairs (3 rooms + kitchen + foyer) at set temperature at low speed. Like that the blower turns off when set temperature is reached. Not pleased with the hose connection: - panels do not fit the standard 27" window - using extension will block the exhaust opening. will not fit the smaller 18" windows at all. - issue with hose 'locking' on window panel - not very reliable - issue with hose locking on unit - unable to unlock - if every get it off, will pre-treat with silicon spray Fan speed: - high fan speed same as my 5 gal shop vac (i.e. very loud...) - low fan speed similar to blow dryer (i.e. not very quiet) Unit weight: at 70# - this will take 2 people to move up front steps and into house. Packaging good - after realizing that cutting straps means box can be lifted straight up off the base. Have not tried dehumidifier function - reluctant to test ability to empty reservoir. Reservoir volume seems limited - and position looks klunky for someone who can't bend down very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Game changer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought GE portable A/C unit to cool downstairs of my lake cabin. Works amazing and was simple to set up. Automatic temperature control seems pretty accurate and motor is very quiet. Lowered room temperature quickly from over 80° to under 70°. I wanted to purchase one more for upstairs, but Best Buy was sold out. I purchased LG unit, which seems to work fine, but the GE unit is quieter and more powerful. Solid A.

    I would recommend this to a friend