Customer Ratings & Reviews
- Model:
- JBS86EPES
- SKU:
- 6479929
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Pros mentioned:Double oven
It’s hot!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and looks good. Upper oven a decent size, and larger than our last one of similar style (different brand).
I would recommend this to a friend Would not recommend.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing has not worked properly since day one. We have had Best Buy out 3 times to fix issues with burners and they even replaced the cooktop after it shattered during cooking. We have only had it 14 Months and now the main burner is not working again. Best Buy wants to charge over $200 to come out and repair it yet again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you've had these issues with your range. This is not the ownership experience we want for you and your family. Please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.
Electric
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t received it yet lol Still waiting will let you know
I would recommend this to a friend- Pros mentioned:Double oven
Freestanding oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are so glad we purchased this double oven we normally use the two (2) ovens at least 1 or 2 times a week.
I would recommend this to a friend Not good too
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove tin scratches and looks terrible just basic use
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Jenn - Thank you for choosing GE Appliances and providing a review on your range. It is disappointing to hear about the trouble you have had as it must be aggravating. When using cookware on your cooktop, make sure the bottom is flat and does not have any burrs. Rough metals last cast iron are more likely to cause small scratches. We also recommend cleaning the surface regularly with a cleaning cream such as Ceramabryte. We hope this helps and that you keep in touch. - John@GEAppliances
Steam clean sucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of it. I love the range features. I loved thos stove.....and then I tried to clean it. I will I had done more research. I saw the ste clean option but I just thought it also had a self clean. It does not and steam clean does absolutely nothing. Less than nothing. I hate that I'm living with this store for the next however many years. They should just advertise this as an oven you buy chemicals to clean. I hate this oven. Hate. It
No, I would not recommend this to a friendInstruction manual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where do i get the instruction manual for this stove.
I would recommend this to a friendDouble
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have electric plug. No indication to buy.
I would recommend this to a friendBottom oven not working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the stove for a year and two months. The bottom oven stopped heating to its preset temperature.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend checking out the “Oven does not work” troubleshooting section on page 23 of the Owner’s Manual, which can be found at the bottom of the Features tab on the Best Buy product page. If the issue persists, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Terrible stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove has not worked properly since it was delivered. It's been a pain trying to get the issues resolved. Still is not working properly and still not resolved.
No, I would not recommend this to a friendOven
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst oven ever! Burns the top of everything and bottom is uncooked. Its almost like the bake setting broils. Both ovens are terrible. Worst purchase ever.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your range is not cooking your food properly in the oven. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Heats Quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, fantastic. Heats very quickly. Love the double ovens.
I would recommend this to a friendStill waiting!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son for Christmas Dec 6th. Changed the delivery date on us 3 times so far. Now not being delivered till January 17th. They want a review so here you go!
No, I would not recommend this to a friendDon't know what to say
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't received it and bestbuy has pushed back the delivery twice. I know of 1 person that has ordered after me and has received their's...
No, I would not recommend this to a friendDamage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove came with a damage on the back of the unit and the tech asked if i wanted with a discount and i accepted. However, BAD BUY never contacted me to talk about such discount. Dont fall for their dirty tricks.
No, I would not recommend this to a friendAllow access to reach the local stores
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called earlier this week to reschedule my delivery appointment. I was told someone would get back to me in a day or 2. No one ever did. I called back today and the lady was able to help me. I give her 5 stars. But why can’t I just talk to someone local? Like the sales rep that helped me.
No, I would not recommend this to a friendNo goood
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nooooooooooooooogoooooooooooooooooooodddddddddddddddd
No, I would not recommend this to a friendNot delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tough to review since it has not been delivered as of this writing
No, I would not recommend this to a friendGE Stove
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad ,Stain stick on it and doesn't clean. No good .
I would recommend this to a friendLemon product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom oven is defective. Top oven works properly. $1300+ for a crappy defective oven.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello and thank you for reaching out about your range. We are very sorry to hear the bottom oven is not working properly. This is surprising and disappointing so we hope you take advantage of the warranty by calling 1-800-432-2737. We look forward to hearing from you. - John@GEAppliances