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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 80 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the overall and drying performance of the 7.2 Cu. Ft. Gas Dryer with Auto Dry, with many saying it works great and dries efficiently. The large capacity and ease of use are also appreciated, and many find the dryer to be quiet. However, some customers have noted concerns about the door, mentioning that it can be difficult to open and close.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 80 reviews
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    QuickDry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer!!!! It works really well and dries quicker than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dreyer machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dreyer easy to operate I'm very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVVVVVE IT!!! it dries really fast and alot of space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My New Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to look at and works great... I love all the setting options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Run dryer before delivery team leaves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer looked nice but once delivered there was a strange clunking noise for each rotation of the drum. Be sure to have your delivery team test the appliance before they leave your premises. Especially if you paid for installation. We ended up returning the dryer and spent a little more for a different brand. Best Buy’s return process was very easy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer, but even better service!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process and experience in purchasing this dryer was excellent! The associate we dealt with was excellent! He was knowledgeable and provided great ideas on the perfect model for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine I love it and thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a customer of GE products for a while an very please.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A dryer that doesn’t dry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the dryer for a few weeks now. I rated it 2 stars because it is a dryer that doesn’t dry. We need to run to cycles at 80 minutes to dry clothes. Today I just noticed the knob for the low, medium and high heat fully rotates so I now question what heat cycle I am running. Our previous dryer was a Whirlpool Duet that finally stopped working after 13 years. That dryer would dry jeans in 75 minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is horrible. Since day one it hasnt dried clothes properly. It took me awhile to get someone to hook it up for me so I wasnt even able to return or exchange it. Good wasnt your money on this, it will cost you more on gas with the amount of times you have to put a single SMALL load to dry.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you're having trouble with the dryer not drying properly, and we apologize for any inconvenience. We encourage you to try the troubleshooting tips on page 11 of the Use and Care Manual in the "Clothes take too long to dry" section. You can locate the Use and Care Manual in the "From the Manufacturer" section of this product page. If these tips don't solve the issue you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further, if needed. - Julia@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Broke after 2 Months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 60 days into getting the dryer, and we had to call for service because it stopped working. The technician said it must have been defective because the motor is bad. Bets Buy will not replace it. Clearly a lemon.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand the inconvenience caused by this situation. We're confident our Bodewell technician has provided the best solution possible. Thanks for your patience throughout this process. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Just What We Needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has met all of our expectations and then some. It is easy to operate with good load capacity .It runs quietly and has a loud and clear alarm when loads are complete. The side opening door with the lint trap inside is very convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry on normal setting only way it drys the clothes is by setting it up on timer

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We can understand how frustrating this would be and would like to help. Please check the temperature setting and make sure you have it set to High instead of on Low or No Heat. Selecting the extended tumble will also help. Timed Dry will give you the best results. Joyce@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Had to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return due to strange humming noise that would grow louder while drying, thankfully I was able to return it and purchased another brand from Bestbuy, their team was very attentive and took care of all my needs!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you leaving us your honest review. We understand your decision to return your unit and we're glad you had a good experience with Best Buy. We do hope to earn your trust and faith in our brand in the future. GE_Appliances

  • Rated 1 out of 5 stars

    Too hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have my dryer on medium heat, the lower half of the dryer is burning hot. I have never had a dryer be that hot and I need to know who to call

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While it is normal for heat to escape your dryer, if you need service, you can schedule it by calling 833-426-3393. Our technicians would be happy to investigate further. GE_Appliances

  • Rated 1 out of 5 stars

    Awful dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t dry! Should have purchased warranty. Link trap doesn’t trap lint.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    problems with dryer not working properly. Service guys came out twice on a brand new ge dryer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    Nice unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it three times so far and it works well. Buzzer is rather loud but can be adjusted or turned off. Loads dry perfectly with the moisture sensor regardless of temp selected to dry.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer serviceAt store product works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly. Its my first dryer and cannot complain at all.

    I would recommend this to a friend
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