Customer Ratings & Reviews
- Model:
- GFD85GSSNWW
- |
- SKU:
- 6390364
Customer reviews
Rating 4.5 out of 5 stars with 241 reviews
(241 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about this 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam, frequently praising its drying performance, ease of use, and energy efficiency. Many appreciate its quiet operation and the large capacity, which easily handles bulky items like comforters. The attractive appearance also receives positive feedback. There are no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Doesn’t fully dry in one cycle.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the matching washer. If I can wash a big load of clothes, I should be able to dry them.
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Repeated brand purchase with updated options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable product that operates with simplified instructions
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Diamond Gray
I would recommend this to a friend Rated 2 out of 5 stars
Great Except Issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer except that the settings automatically change like there’s a short or something. Not confident things will dry properly and need to get it replaced.
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t dry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer takes twice as long to dry. While the company may try to make energy efficient products they are failing the customer. I for one do not want to WAI wait 2 hours to dry my clothes. I would rather pay to go to the laundry mat where a dryer does what it is designed to do DRY.
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product with an excellent fisures and an excellent installation and services!!!
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
I would recommend this to a friendRated 1 out of 5 stars
Poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer was installed and determined that it did not get hot. Best Buy was unwilling to provide any reasonable replacement, for the floor model that we were encouraged to purchase. Zero customer service, will NOT be back.
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
A dryer that doesn't dry???
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot begin to express how disappointed I am with this new unit. Loads take 3-4 cycles to become somewhat dry and come out very wrinkled. Only have had for 1 week and doing laundry is miserable as a result of this. Will be contacting store for either service or a return as this unit is completely unacceptable in its current condition.
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are so very sorry to hear about the difficulties you are having with your dryer and understand and apologize for your disappointment and frustration. What you have described is not normal. Please double check your vent connection on your dryer to ensure it's not collapsed or kinked. Also, check your outside wall cap to make sure it's not blocked in some way. If this does not resolve your issues then we do recommend having GE Appliances service out to check the unit. You may call 1-800-432-2737 to schedule a service appointment. We are confident this issue can be remedied. Kind regards - Vikki@GEA
Rated 5 out of 5 stars
Costumer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of my security cameras they get came and get the job done
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
I would recommend this to a friendRated 1 out of 5 stars
Bestbuy terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy was terrible help, had to figure it out on my own, wanted me to search everywhere for the product myself, id rather use pc Richards
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
****NEVER AGAIN***REGRET BUYING****
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I regret buying this dryer. It stopped working after 2 days. I called GE and the whole mother board needs replacement. About 2 weeks to repair
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
All the bells and whistles
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t had this machine long, but so far it’s been a super star.
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Diamond Gray
I would recommend this to a friendRated 1 out of 5 stars
Worst GE dryer.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer till now I have seen in my life. Broke right after two months I purchased it. Till now GE has not fixed it and is not will to replace it.
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that your dryer has stopped working how it should and that it's not been able to be repaired yet. If you're still going through this, then please reach out to us on social media so we can make sure you're getting the care that you need. We're here for you. -Chris@GEA
Rated 1 out of 5 stars
GE Dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the dryer. It did an good job. But I had issues with the washer that matched.
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
GE Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s it already making some grinding noise after using it for two months. Called for service
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh boy, we're so sorry that your dryer is making a grinding noise. That sounds discouraging and we're glad that you were proactive in scheduling a service appointment. We're confident that our certified GE Appliances technician will be able to accurately diagnose and repair your dryer. Please feel free to connect with us after the appointment to let us know how it goes. All the best, Kelsey@GEA
Rated 1 out of 5 stars
GE gas Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With in 3 day the dryer is making a load noise. Had repairman out and can no fix it.
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that your dryer already needed a repair and that it wasn't able to be fully fixed. This is not what we would expect to happen and we would love to look into this more. Whenever you have a moment, please reach out to us on social media so we can help. -Chris@GEA
- Pros mentioned:Capacity, Drying performance
Rated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with this dryer. It has great features. It drys the clothes on the 1st cycle, no need to put it back in for a 2nd cycle. Large capacity - fits bedding with no issues.
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
I would recommend this to a friend Rated 1 out of 5 stars
Covid 19 backorder
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t get this washer. It was backorder. I really wanted this brand.
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello DemDem, thank you for your review. We’re sorry to hear you did not receive your dryer. We sincerely hope we will have the opportunity to earn your business back in the future. If you would like to speak with us about our current lineup of products, please don’t hesitate to do so via the “Contact Us” link on our website. -Chris@GEA
- Pros mentioned:Capacity
Rated 5 out of 5 stars
GE-washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big and fits all my bed sheets and blankets. It also easily fits all my regular clothe.
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. So far so good. I would definitely recommend.
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
I would recommend this to a friend Rated 5 out of 5 stars
A title
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks thanks thanks thanks thanks good good good thanks
This review is from GE - 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam - Sapphire Blue
I would recommend this to a friend


















