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Customer Ratings & Reviews

Model:
GFD85GSSNWW
SKU:
6390364
Your price for this item is $849.99
Clearance
The comparable value price is $1,214.99

Customer reviews

Rating 4.5 out of 5 stars with 241 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about this 7.8 Cu. Ft. 12-Cycle Gas Dryer with Steam, frequently praising its drying performance, ease of use, and energy efficiency. Many appreciate its quiet operation and the large capacity, which easily handles bulky items like comforters. The attractive appearance also receives positive feedback. There are no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 241 reviews
  • Rated 3 out of 5 stars

    Doesn’t fully dry in one cycle.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the matching washer. If I can wash a big load of clothes, I should be able to dry them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Repeated brand purchase with updated options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable product that operates with simplified instructions

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Except Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer except that the settings automatically change like there’s a short or something. Not confident things will dry properly and need to get it replaced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t dry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer takes twice as long to dry. While the company may try to make energy efficient products they are failing the customer. I for one do not want to WAI wait 2 hours to dry my clothes. I would rather pay to go to the laundry mat where a dryer does what it is designed to do DRY.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product with an excellent fisures and an excellent installation and services!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer was installed and determined that it did not get hot. Best Buy was unwilling to provide any reasonable replacement, for the floor model that we were encouraged to purchase. Zero customer service, will NOT be back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A dryer that doesn't dry???

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot begin to express how disappointed I am with this new unit. Loads take 3-4 cycles to become somewhat dry and come out very wrinkled. Only have had for 1 week and doing laundry is miserable as a result of this. Will be contacting store for either service or a return as this unit is completely unacceptable in its current condition.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are so very sorry to hear about the difficulties you are having with your dryer and understand and apologize for your disappointment and frustration. What you have described is not normal. Please double check your vent connection on your dryer to ensure it's not collapsed or kinked. Also, check your outside wall cap to make sure it's not blocked in some way. If this does not resolve your issues then we do recommend having GE Appliances service out to check the unit. You may call 1-800-432-2737 to schedule a service appointment. We are confident this issue can be remedied. Kind regards - Vikki@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Costumer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my security cameras they get came and get the job done

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy was terrible help, had to figure it out on my own, wanted me to search everywhere for the product myself, id rather use pc Richards

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ****NEVER AGAIN***REGRET BUYING****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying this dryer. It stopped working after 2 days. I called GE and the whole mother board needs replacement. About 2 weeks to repair

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All the bells and whistles

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had this machine long, but so far it’s been a super star.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst GE dryer.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst dryer till now I have seen in my life. Broke right after two months I purchased it. Till now GE has not fixed it and is not will to replace it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear that your dryer has stopped working how it should and that it's not been able to be repaired yet. If you're still going through this, then please reach out to us on social media so we can make sure you're getting the care that you need. We're here for you. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    GE Dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dryer. It did an good job. But I had issues with the washer that matched.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GE Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s it already making some grinding noise after using it for two months. Called for service

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh boy, we're so sorry that your dryer is making a grinding noise. That sounds discouraging and we're glad that you were proactive in scheduling a service appointment. We're confident that our certified GE Appliances technician will be able to accurately diagnose and repair your dryer. Please feel free to connect with us after the appointment to let us know how it goes. All the best, Kelsey@GEA GE_Appliances

  • Rated 1 out of 5 stars

    GE gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With in 3 day the dryer is making a load noise. Had repairman out and can no fix it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear that your dryer already needed a repair and that it wasn't able to be fully fixed. This is not what we would expect to happen and we would love to look into this more. Whenever you have a moment, please reach out to us on social media so we can help. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this dryer. It has great features. It drys the clothes on the 1st cycle, no need to put it back in for a 2nd cycle. Large capacity - fits bedding with no issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Covid 19 backorder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get this washer. It was backorder. I really wanted this brand.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello DemDem, thank you for your review. We’re sorry to hear you did not receive your dryer. We sincerely hope we will have the opportunity to earn your business back in the future. If you would like to speak with us about our current lineup of products, please don’t hesitate to do so via the “Contact Us” link on our website. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE-washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and fits all my bed sheets and blankets. It also easily fits all my regular clothe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. So far so good. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks thanks thanks thanks thanks good good good thanks

    I would recommend this to a friend