Customer Ratings & Reviews
- Model:
- GFD55ESSNWW
- |
- SKU:
- 6396008
Customer reviews
Rating 4.6 out of 5 stars with 773 reviews
(773 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 7.8 Cu. Ft. 10-Cycle Electric Dryer's performance, ease of use, capacity, and size. Many appreciate the dryer's overall performance and low noise level, considering it a major upgrade with smart features. However, a few customers have expressed concerns about energy consumption. Overall, the dryer seems to be well-received for its functionality and user-friendly design.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
purchase the extended warranty
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This set replaced a very expensive washer from LG that lasted 3 years. The part that was needed to repair it was no longer manufactured. 18 months ago I purchased this dryer along with the matching washing machine. The dryer still works fine. The washer's mainboard is dead. It was used lightly and I feel that it should have lasted for years, not months. The repair is going to cost more than half the cost of the machine itself. In the future I will be purchasing the cheapest machines possible as they are now all disposable. Do yourself a favor and purchase the extended warranty. I was a non believer in warranties. Lesson learned.
No, I would not recommend this to a friend- Pros mentioned:Dryer performance
Rated 5 out of 5 stars
Dry!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything comes out dry! Best choice in machines I’ve made.
This review is from GE - 7.8 Cu. Ft. 10-Cycle Electric Dryer - Diamond Gray
I would recommend this to a friend Rated 3 out of 5 stars
hard to rate as washer doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not use the dryer as the washing machine has an inoperable on/off switch. After waiting weeks for a service call, now I wait again for the new part and another service call,
I would recommend this to a friendRated 1 out of 5 stars
Be aware of what you are buying
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working (open door error code) 6 months in, even with a Best Buy extended warranty I had to contact GE as it was still under manufacturer’s warranty. Ge has no showed multiple appointments and I haven’t had a functioning dryer in weeks. Would not buy a GE again, horrible experience
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
- Pros mentioned:Capacity
Rated 4 out of 5 stars
Working great so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The larger capacity has been great. Its working as intended.
I would recommend this to a friend Rated 3 out of 5 stars
Needed replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 weeks and then I had to wait 3 weeks for Best Buy to deliver another one.
I would recommend this to a friendRated 3 out of 5 stars
Hopefully it lasts.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one to replace the first one we bought. The glass in the door exploded the second night we had it. Hopefully this one doesn’t blow up!
I would recommend this to a friendRated 3 out of 5 stars
dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered what I thought was a matched set and to me they do not match.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff set up and started the first time with nothing on it. When they left, I washed my clothes and dried them. But the machine wasn't work. I contacted to your center and they said "tomorrow we will send someone to your house - if they are free". I waited, and no one showed up. No one call me back. Today is the 3rd day since I made a call.
No, I would not recommend this to a friendRated 1 out of 5 stars
Salesperson messed up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poughkeepsie NY Best Buy Store #:460 never asked if we wanted the dryer door to open out into the room to match the washer door. Best Buy initially charged us $75.00 for this but later credited this charge after we escalated to Best Buy. Salesperson slipped up on this issue big time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken motor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are one of the unfortunate people. After using the dryer for 3 weeks the motor gave up on us. We were told that this model is very good and durable! We had to call GE to send someone out and replace us the new motor because Bestbuy only do 14 days warranty. We will not be purchasing any big appliances with Bestbuy again ;(.
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a defective dryer from Best Buy and they would not refund me the electrician bill. I didn’t know I bought a defective product since I only had the dryer for less than two weeks. The dryer wouldn’t turn on so I had an electrician check the circuits in the house thinking it may have been the power outlet. Best Buy would not reimburse me for a defective product they sold.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stackable dryer saves you significant space in your home. It has a sleek, futuristic design and features some high-tech functions, like cycles designed to steam out wrinkles, reduce static, and sanitize with high heat. Highly recommend.
This review is from GE - 7.8 Cu. Ft. 10-Cycle Electric Dryer - Diamond Gray
I would recommend this to a friendRated 3 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love the look!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 2 out of 5 stars
Dryer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drys good but my washer just gave out and it makes me nervous that my dryer will too
No, I would not recommend this to a friendRated 1 out of 5 stars
Hard pass
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the washer or this matching dryer. The water level is never enough to get the clothes clean, so I can only use 1 cycle and have to push the "more water" button. The dryer takes longer than my old dryer. Take a hard pass on this set. I regret my purchase.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help.
I would recommend this to a friendRated 1 out of 5 stars
Terrible product and even worse customer support
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE customer support is the worst ever. My dryer got broken with less than a year and they keep rescheduling the service over and over using all kinds of poor excuses. Stay away from GE.
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer gets super hot in the back and the washer is really loud
No, I would not recommend this to a friendRated 1 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When delivered the installer could not install due to the fact that the cord was a 4 prong. My receptacle was a 3 prong. The technician took the cord though he claims he left it in the dryer which he did not. We had to go out and purchase the proper cord.
No, I would not recommend this to a friend






























