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Customer Ratings & Reviews

Your price for this item is $539.99

Customer reviews

Rating 4.3 out of 5 stars with 284 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14000 BTU Smart Window Air Conditioner for its cooling performance and ease of use. Many appreciate the minimal noise level during operation. Additional features like the remote control and smart connectivity are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 284 reviews
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and efficient unit. Love it and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great best ac at a affordable price no issues

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a It’s a strong AC is very strong and very cold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eco

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job, not the best I’ve purchased. The eco seems to be on more than the actual ac. Which is great for a money saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy another one. Needed to get a new one so I did

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airconditioner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was ok i wish it would blow harder good size easy to use

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your honest thoughts—we’re glad to hear you find the size and controls easy to use. For the strongest airflow, be sure to set the fan speed to High for the best performance. Lauren@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Harvey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good unit. However, it does not seem to cool well as I expected after being on for awhile.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in late June, a few days before July 4th, and about two weeks ago, it completely stopped working. I've checked, and electricity is reaching the plug-in cord, but the A/C isn't even illuminating and just doesn't turn on anymore. Money wasted.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you have not already done so, we recommend disconnecting power to your air conditioner for 2-3 minutes to reset the electronics. If the issue persists once power is restored, we recommend returning the unit to your retailer for an exchange since your unit is less than 90 days old based on the terms of your warranty. If over 90 days, please call 1-800-432-2737 for assistance. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Review of GE 700 sq ft 14000 BTU Window AC unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install the side panels are short for the width of the window. But the unit functions as it should. Overall pleased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A / C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud , freeze up multiple times, doesn't go lower then 64. Has shroud to circlate water onto fans . Terrible design but i was in a bind and needed one.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      A cool evening in which the outdoor temperature is below 70°F is one possible reason for a window air conditioner to freeze up. To prevent ice on coils do not run the unit if the outdoor temperature is below 70°F. If the temperature is close to 70 or you are unsure of the temperature, you can turn the thermostat to a warmer setting and set the fan switch to the highest position. This allows for better airflow across the coils. Also, be sure the filter is cleaned every 30 days or more often as needed. Our room air conditioners have a "slinger ring" around the rear fan blade. The ring is designed to pick water up off the bottom of the pan and throw it against the condenser coils. This design feature helps improve the efficiency of the unit by reducing heat on the coils and helps to remove moisture from the base pan. This process will make a pinging or sloshing sound as the fan blade moves through the water. If your air conditioner freezes up during the heat of the day, we recommend reviewing the terms of your warranty found on page 17 of the online Owner's Manual. Click on the Features tab and scroll to the end of the Features list to locate the online manual. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great Unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a Great purchase, installing easy and fast. Remote and defy download the app to control your unit from wherever you are….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as described! I appreciate the smart functions.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should have got the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for 17 months the the compressor locked up

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear about the compressor failing on your unit and would like to look into this further for you. Would you mind sending us a DM/PM on any of our social media pages? GE_Appliances

  • Rated 5 out of 5 stars

    To cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a really big bedroom in this air conditioner has no problem getting it nice and cold

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORTHLESS BROKEN absurd customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 10 days of work sing it. The screen and the settings are changing randomly or not working at all. I have called about it, but they want me to send it back to the factory. Guess who is paying for that. Me of course. Then I have to wait for many weeks, till I get something else. If it is approved that it is broken. What a mess. Never buy GE again or through Best buy!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      if you have not already done so, try disconnecting the power to your air conditioner for 2-3 minutes to reset the electronics. If the issues persist once power is restored, check with the store to determine their policy regarding an exchange. If you are beyond their exchange period, please call 1-866-907-1655 to determine your next course of action for warranty coverage. -Vikki@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Put on your earmuffs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud as heck. Had a hard time cooling off our small bedroom. Do not recommend. Had no problems returning this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great a/c

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice build quality and for the price well worth it . .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Returned - didnt fit.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt fit in window due to the pegs on the bottom of the unit. Instead of a bar on the bottom it has 2 little feat that hold up all of the weight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ac unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks of using it , it shut off and wouldn’t go back on so we returned it . They did not have the 14,000 btu unit in stock so we got the 12,000 btu unit instead . Best Buy returned it and adjusted price with new one . No problems .

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that you had to return the first unit. We're glad to hear that you were able to work with Best Buy customer to obtain a new unit that's working well. Thanks for choosing GE Appliances for your home. -Don@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Piece of junk-do not buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give a zero rating if i could. Bought AC, had to exchange it because it stopped working just a few days after the return period. Got another. Same thing just happened! What a piece of junk!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that your a/c is not functioning properly. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances