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Customer Ratings & Reviews

Your price for this item is $539.99

Customer reviews

Rating 4.3 out of 5 stars with 293 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the cooling performance of the 700 Sq. Ft. 14000 BTU Smart Window Air Conditioner. Users appreciate its ease of use and find the minimal noise level to be a plus. The size and remote control are also well-received features, along with its connectivity with Bluetooth, Alexa, and Google Assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 293 reviews
  • Rated 1 out of 5 stars

    2 ACs returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second AC being returned d/t damage in shipping. First was in-store pickup. Box was dented and so was the AC. Second was shipped home. Box looked much better, but still damaged inside. Not enough Styrofoam packing. Not well insulated in box. Returning again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. GE_Appliances

  • Rated 1 out of 5 stars

    Bad Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy an air conditioner from Best Buy we purchased one from them and it’s not even a month old and we are already having troubles. Sams is a better place to buy from they believe in customer service. We will be canceling our Best Buy card and will not purchase anything else from them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inspect before you take delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it zero stars but had to pick one. when I went to pick it up there was a hole in the condenser. He would figure the person bringing it to me would see a hole the size of my foot and the side of the box. Wasted the hours going to get it then had to return it because they had checked it up before inspected it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this GE air conditioner. It keeps freezing and blowing out ice. It’s only a few months old. GE will not return my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good. does not get any lower than 65. thats not cold enough unfortunately.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’d like to help you with your air conditioner. If your room air conditioner is not cooling properly, there are a few things you need to check to resolve this issue. When the air conditioner is first turned on, you need to allow time for the room to cool down. Also want to check that the filter is not dirty. It should be cleaned at least every 30 days. This and more troubleshooting can be found in your use and care guide (page 13) on the website. You can also refer to an article by searching on our website "Air Conditioner - Not Cooling Well / Running Constantly". If you find you are still having concerns after troubleshooting, then you will want to refer to the limited warranty information in your use and care guide (page 17) or call 1-833-426-3393
      Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. GE_Appliances

  • Rated 1 out of 5 stars

    Multiple broken one's.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 4 broken one's in a row work's good but this latest one is craked on the side but works so i am just keeping it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very noisy air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very poorly designed and vibrates tremendously, no matter what I would not recommend this air conditioner

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Lasted a whole 3months! I wouldn't recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Best smart AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old ac for 10 years and it was time for an upgrade. From 10,000 to 14,000 BTU this GE AC is a game changer. The air fills my entire studio apartment even reaching the restroom when the door is open. With built in wifi adaption it is easy to synch to your wifi. Just need a 2.5gh signal. being allowed to turn on and off my ac before coming home allows the room to be cool before arriving home. Window instalation was a breeze as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Saved My Bacon!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my AC went out -- and the AC company said up to 3 weeks for replacement parts. House was steamy hot so I got one of these for an emergency. I have to tell you, this thing puts out some cold cold cold air! A lot of it. The living spaces in the house remain usable while my AC parts are slowly coming. Will go on the shelf in the garage when AC is fixed.... so glad this took the sting out of loosing AC for a protracted time. Oh, and by the way, it is so easy to mount in a window... no screws, no nothing -- if you want it there as a temporary install. Love it! It is also wifi enabled and has multiple power settings and a remote control What else could you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Size

    Rated 5 out of 5 stars

    Great unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ac unit. Cools area with ease. Fits perfect into the window.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooled 750 square feet quickly. Love the WiFi option.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Noise level

    Rated 5 out of 5 stars

    An A/C that Delivers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner provides excellent cooling for my house. It is relatively quiet and has an appearance that looks a lot better than the average window A/C. I would recommend it to all who are in the market for a good window air conditioner.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    GE Air Conditioner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my New GE air conditioner! Works great! Cools great even in hot weather!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    GE Window AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipment and excellent quality. Very pleased with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    AC,,,,,,,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job cooling my shop......does great on these hot days

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Great price not so great cooling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we purchased the 14,000 BTU we have this in a space much smaller than it states it can cool. The unit itself is very quiet but lacks greatly in the cooling capacity!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re glad to hear you’re enjoying the quiet operation and value of your unit! For tips on maximizing efficiency, please see the “Air Conditioner Does Not Cool as it Should” section on page 13 of your Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Btu

    Rated 5 out of 5 stars

    Good So Far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very powerful and does the job! I’m glad I got high btu outtake.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Reverend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great!!! So glad we bought it from Best Buy!! Great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use It cools my whole living and dining room.. I recommend

    I would recommend this to a friend
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