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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1025 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 700 Sq. Ft. 14,000 BTU Smart Window Air Conditioner's powerful cooling capacity and ease of use, frequently praising its WiFi capabilities and remote control features. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its long-term reliability. The size of the unit and the frequency of filter cleaning were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,025 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Airco

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner is cooling a very large area of my place. Just couldn't get the app to work so far but i don't about that.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great A/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to cool 2 large rooms. Eco mode works great. Just set it and leave it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air is very cool and it extends further into the house, I can cool yhe entire living room plus some of tge bedrooms get some of the air as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Window Ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it cools down my living room/kitchen, only thing I did not like was that it’s was somewhat damaged when it was delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cools up the store really fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ac works really awesome and cooling speed is also good . The best part easily to assemble and maintain . Less spacious and more convient to use

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    AC stopped working after 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my AC in April 2021, and now in June 2023 it’s no longer working. Whenever I plug it in it makes a beeping sound, and all the lights associated with the menu options flash. There’s also a blinking number 88 on the screen. I tried resetting it but it didnt work. There seems to be a lot of issues with this particular model as well. I’ve never had AC die on me this quickly. I feel this unit should be recalled.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great item for a low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to keep garage cool during poker nights! Not very quiet but easily drowned out with the tv

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    AMAZING!!!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months of using this and still feels like an ice box in here. Truly quality product, couldn't ne happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A/C WiFi Woes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sharp and works well, but we were not able to connect it to WiFi. The reason we went with this unit was because the WiFi worked really well on the one we bought earlier in the year for the bedroom. We liked the functionality of controlling it on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Recomendable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , very good for summer time perfect but I

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    This is the best air conditioner I've ever had.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product keeps my house always cool and i can also turn it on wherever i am

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cool as can be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with the product cool the house quickly no complaints at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but the side was cracked with a screw in it. Didn't really wanna pack it back up and return it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Does it’s job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our living room our old one went out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does exactly what it’s supposed to do

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is amazing! it was very easy to install and cause of the whole first floor in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very efficient air-condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air-condition cools my living and kitchen area even when we're cooking. I set it in economy setting at 75 degrees and it cools the room in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COOL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it helps my central ac unit cool my house tremendously as it cannot cool it on its own. really love the smart features and the ability to turn it on or off when i am not home/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My roomy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is in my home and it’s great we have it in 3 bedrooms… I have not complains Very quiet product…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy shopper !

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was a great experience shopping here will definitely come back !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner works but when I looked inside I saw like cracks As you could see in the photo

    I would recommend this to a friend
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